She thought she was just tired, but one day she needed an emergency blood transfusion. Turns out she'd literally almost worked herself to death.

In this episode I walk through why every business owner needs an emergency succession plan, starting with the question I want you to actually sit with:

if you couldn't show up to work tomorrow, not next month, tomorrow, what would happen to your business?
Who gets the schedule ready?
Who answers an upset client's call?
Who runs payroll on Friday?
Who knows your bank login?

I share two real stories that show exactly what's at stake. Nikki Thompson, who owns a bakery in Michigan, nearly worked herself into the hospital before she built systems, tested them with a vacation, and then thrived through six weeks of medical leave. John Anderson, an electrician who broke his femur with zero systems in place, used that wake-up call to double his business's revenue. I walk through the exact questions to ask yourself this week, who's in charge when you're not there, can they actually get into what they need to get into, can people still get paid, and how to start documenting it all without writing a single page.

If you want a simple way to create and organize your SOPs, check out Sophie at sophiehq.com

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