Who Decided That Was the Problem?
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Before you defend yourself - or agree to a solution - ask whether the problem has been correctly identified.
Two missed deadlines become “a lack of commitment.” Falling sales become “our prices are too high.” Once an explanation is accepted, it can steer every decision that follows - even when nobody has checked it.
In this episode of Speaking With Intent, Paul Adams explores how the way we define a problem shapes conversations about responsibility, performance, and trust. Learn how to separate what happened from what someone assumes it means, question an explanation without sounding defensive, and recognize when your own labels deserve closer scrutiny.
Take one practical question into your next difficult conversation: “What tells us that’s the cause?”
Before you get better at defending your answer, check who wrote the question.
#SpeakingWithIntent #CommunicationSkills #CriticalThinking #Leadership