『Stop Doing Change to People: Human-Centered Leadership in the AI Era with CEO Karen Zeigler』のカバーアート

Stop Doing Change to People: Human-Centered Leadership in the AI Era with CEO Karen Zeigler

Stop Doing Change to People: Human-Centered Leadership in the AI Era with CEO Karen Zeigler

無料で聴く

ポッドキャストの詳細を見る

【Amazonプライム会員限定】今ならプレミアムプランが4か月 月額99円。

10月19日まで。※適用条件あり
What if people do not resist change at all, and what they resist is change that is done to them? Karen Zeigler, CEO of Human Score, joins Lori to explain why so many change and AI efforts stall, and what leaders can do differently this week. This conversation was recorded live on LinkedIn, with comments and questions from the community along the way. In this conversation, Lori and Karen explore: Why leaders misread their own workforce, and how fear shows up as projection What Karen means by "AI is us," and why using AI in a human-centered way takes conscious intent The business case for designing work so that people and AI each contribute what they do best Why people resist change that is thrust upon them, and how transparency, agency, and removing even one obstacle build trust How a Nutri-Score label on a frozen pizza in the Netherlands inspired a score for how healthy an organization is for its people About Karen: Karen Zeigler is the CEO of Human Score, a diagnostic that shows leaders the conditions inside their organization across work design, organizational structure, culture, decision making, and fairness. She spent more than a decade in financial services leading teams through mergers, and she brings a human-centered design lens to change and AI adoption. Disclosure: Lori is a consultant with Human Score and the Human Score Collective. Timestamps: 00:00 Welcome and introduction 02:34 Where leaders misread their own workforce 05:30 Fear, ego, and "us versus them" 08:04 What Human Score measures 12:04 "AI is us": using AI in a human-centered way 14:04 The business case for investing in people 19:48 A lesson from the 2008 financial crisis 22:08 Do people really resist change? 27:04 Why listening tours erode trust 28:30 Constant change and human limits 32:48 Comments from the live audience 35:39 Risk reduction and value creation 37:22 What Karen unlearned about leading high performers 42:24 Empathy, and why the obstacle is the way 45:02 How the Human Score works 51:13 Using AI to free people's gifts and talents 54:24 The frozen pizza behind the name 56:52 Lori's three takeaways and Passport Stamp: the Netherlands Find Karen Zeigler at: LinkedIn: https://www.linkedin.com/in/karen-zeigler/ Human Score: https://humanscore.info Human Score on LinkedIn: https://www.linkedin.com/company/the-human-score Curious what Brava Global Advisory could do for your team or your own leadership? Head to https://www.bravaglobaladvisory.com to see how we work together and where to start. Thinking about a life abroad? I use and recommend Expatsi to help navigate the move. As an affiliate, I may earn a small commission. Subscribe, leave a review, and share this episode. Visit https://www.aworldofdifferencepodcast.com for more resources. Learn more about your ad choices. Visit megaphone.fm/adchoices
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません