Arbinger Institute

With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results.

New from the Arbinger Institute, the authors of the bestselling Leadership and Self-Deception, comes an updated edition of its transformative work on conflict resolution.

The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap.

Se trata de una historia entretenida y muy instructiva que nos explica qué es el autoengaño, cómo cae en él la gente, de qué manera destruye el rendimiento organizativo y, lo más importante, cuál es la sorprendente manera de acabar con él.