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The members of a massive and growing customer group are highly engaged with one subject: changing their own behavior to be healthier, wealthier, and wiser. Unlike the average consumer, these people are eager and excited to connect with businesses - if they'll help them make these very difficult changes. Nelson calls these people "transformational consumers".

We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.

Mintzberg begins in part one by confronting myths about health care, including that we have a system of health care, health care institutions can be fixed with more heroic leadership, the health care system can be fixed by more administrative engineering, and more.

In an era when people and money are flowing fast across international boundaries, physically and virtually, culture crashes have become increasingly frequent, says international business consultant Michael Landers. A culture crash is what happens when someone unwittingly offends, frustrates or mystifies a person from a different culture. This can lead to lost business, hurt feelings, damaged relationships, even international incidents.

For small organizations, public relations may feel like a luxury to be indulged in at some point in the distant future. Author Jennifer Farmer argues you don't need a multi-million dollar budget to have a successful public relations program.

"It's a marathon, not a sprint." We hear this truism all the time, but in business there's constant pressure to go all out and never let up. Leaders are driven to set stretch targets, relentlessly reduce costs, launch new initiatives, expand into new markets, hire more people, develop more capabilities, and execute flawlessly. It all sounds great - until the company overextends itself and collapses like a badly trained racehorse in the home stretch.

Treasurer finds that the most difficult problem leaders face is finding the right midpoint between overconfidence and indecisiveness or weakness. Just about all leaders land on the wrong side of this tough balance at some point - and that's when they get their asses kicked. This book is a survival guide, coach, and morale booster to help the listener master the art of confident humility. If you succeed, the next place you get kicked might be upstairs.

Our leadership development programs teach necessary skills, yet we often train individuals who do not have the character to lead, which is a weakness because a leader with skills but no character can be dangerous. But a leader with character but no skills is useless. In this book, author, consultant, and entrepreneur Tim Clark shows how anyone can develop both character and competence.

For too long, companies and their leadership teams focused primarily on their products or services. Leaders are deeply dialed into the minutiae of their companies' operations. But veteran Silicon Valley consultant Deborah Perry Piscione says investments in new technologies or operations do not create innovations - people do.

Like many of us, YES! Magazine cofounder Sarah van Gelder was alarmed about the state of American society. The deep divides, racial violence, climate change, economic insecurity, and inequality - is our society coming unraveled? Has anyone got answers? She confided her fears to a friend, who said, "If the universe could deploy the one small person that is you, what would it have you do?" Her answer surprised them both: "I'd go out traveling and see for myself."

All leaders face defining moments, crises that reveal their true character. Here, Sasha and his father, David, expand on Sasha's defining moment, recounted on The Moth podcast as "An Impossible Choice." Working in the violence-torn Congo, he was charged with evacuating a specific group of refugees. Then he and his colleague discovered a group of widows and orphans not on the rescue list. Leaving them behind would mean their deaths. Attempting to take them would jeopardize the entire mission.

For the past 50 years, the business world has been dominated by the Milton Friedman financial capitalism economic model, which preaches that it is the "sole social responsibility of business to maximize profit for distribution to shareholders". This one-dimensional focus represents a grossly incomplete view of reality - there are many other factors businesses need to pay attention to if they are to thrive and endure.

Fiercely You is a creative, playful approach to the serious problems that women face regarding confidence and risk-taking. Drawing on her own experiences and interviews with the world's top drag queens, Huba offers five Keys to the Queendom that will help listeners ignore criticism and live life more fearlessly. This is not a guide to drag, it's a guide to life - but in a sense, all life is drag. As RuPaul, the most famous drag queen in the world, herself says, "We're born naked, and the rest is drag."

It may be hard to believe in an era of Walmart, Citizens United, and the Koch brothers, but corporations are on the decline. The number of American companies listed on the stock market dropped by half between 1996 and 2012. In recent years we've seen some of the most storied corporations go bankrupt (General Motors, Chrysler, Eastman Kodak) or disappear entirely (Bethlehem Steel, Lehman Brothers, Borders).

Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one - and it works.

Too many people, men and women alike, have bought into a notion of leadership that exclusively emphasizes traditionally "masculine" qualities: hierarchical, militaristic, win-at-all-costs. The result has been corruption, environmental degradation, social breakdown, stress, depression, and a host of other serious problems. Nilima Bhat and Raj Sisodia show us a more balanced way, an archetype of leadership that is generative, cooperative, creative, inclusive, and empathetic.

Burke takes authors step by step through the process of identifying their unique personal brands, defining their audiences, clarifying their aspirations and goals, and setting priorities. Once that foundation is established, she walks them through the process of developing a personalized, sustainable, long-term online marketing plan. She offers advice on designing a successful website, building a mailing list of superfans, blogging, creating an engagement strategy for social media, and more.

Moatti - a technologist and industry insider - says these kinds of mobile apps adhere to three universal principles: They must have a simple design, enable the user to personalize them, and be continually improved by their makers through relentless attention to analytics. She uses examples from a host of great mobile app creators - Facebook, Yelp, Lyft, Tinder, Aerbnb, Trulia, WhatsApp, and more - to demonstrate how it's done.

Globalization has created a superheated competitive business environment that demands innovation to stay ahead. But it's also created a hidden source of innovation right in your midst: the people in your organization who have deep experience in more than one culture - multiculturals. Having to integrate different cultural frameworks has enabled them to develop abilities that can contribute powerfully to building innovative organizations.

It's the end of work as we know it. Career paths look nothing like they did in the days before phones got smart. We work more hours at more jobs for more years than ever. So it's vital that we know how to find work that allows us to remain true to our deepest sense of who we are and that connects us to something larger than ourselves - in short, our "calling". We all have one, and best-selling authors Richard Leider and David Shapiro can help you uncover it.