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"Rules of Civility & Decent Behavior in Company and Conversation" presents a compilation of guidelines and principles on etiquette and manners that were handwritten by George Washington. This collection offers a fascinating insight into the social norms and expectations of the 18th century.

あなたはLineやメールで女性を誘えば100発100中でデートに誘いだせますか？もしそうなら、さらにテクニックが増えるだけに留まるでしょう。

The people of this land of white summer nights and pristine lakes are famous for their sisu, a form of enterprising stoicism. They are survivors: if you were stranded on a desert island, your ideal companion would be a Finn. Culture Smart! Finland describes the historical, geographical, and cultural influences that have shaped the Finnish psyche, and guides you through the working and social lives of the Finns today, offering you a deeper, more rewarding experience of this beautiful land.

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this audiobook provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

For Jim McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool. In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership - the process he developed to engage others and create forward momentum in the workplace - can be used to inspire, innovate, and win. Using a blend of how-to and insightful personal stories, this audiobook argues that the gift of gab may just be the most critical (and undervalued) skill set in today’s workplace.

Para crear o modificar una imagen pública se necesita algo más que corazonadas...¡Se necesita saber! Este libro le ayudará a: Conocer la percepción que los demás tienen de usted, Descubrir su esencia y respetarla, Hacer de su realidad una buena historia que contar, Influir en los demás para que lo apoyen, Construir una buena reputación, Aplicar la Imagología para triunfar en la política, los negocios... y la vida misma.

Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional.

Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions - one in technology and the other in communications - joined, an explosive force was unleashed that changed the very nature of innovation. And with any change, we have seen many strategic blunders and extraordinary learning curves along the way.

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

Have you ever felt like learning to negotiate requires a different personality than that required to sell? Great salespeople foster relationships built on trust and a focus on customer outcomes. Yet, when the customer says “yes” and it’s time to negotiate, we change personalities. We hide things, focus on our own optimal outcomes, and in many cases, leverage strategies drawn from FBI hostage negotiation techniques.

Navigate office politics with confidence in How to Deal with Office Snakes Without Killing Them by Kevin J. LaRue. This concise, action-packed guide shows you how to outsmart manipulative coworkers—those “snakes” who spread rumors, steal credit, or dump work on others—without losing your cool or hurting your career. Perfect for professionals at any stage, it delivers practical, no-fluff strategies to thrive in toxic workplaces and emerge stronger.

Every day millions of people with high potential are frustrated and held back by incompetent leaders. New York Times bestselling author and leadership expert John C. Maxwell knows this because the number one question he gets asked is about how to lead when the boss isn’t a good leader. You don’t have to be trapped in your work situation. In this book, adapted from the million-selling The 360-Degree Leader, and now distilled down for busy professionals, Maxwell unveils the keys to successfully navigating the challenges of working for a bad boss.

Read by the author, Jenny Wood. You know where you want to go. You know you have it within you. You just need the courage to do it. As a former Google executive and top career coach who chased an attractive stranger off the train and later married him, Jenny Wood knows her way around courage. In...

Let's be honest: Your coworkers can drive you crazy sometimes. You spend your days navigating a minefield of passive-aggressive emails, pointless meetings, and downright “less than smart” behavior. You dream of a workplace where you can say what you really think... without getting fired. HR Approved Ways to Say (Almost) Anything to Coworkers is your secret sauce. This book will show you how to tame the chaos, conquer difficult people, and reclaim your sanity—all while keeping your HR record squeaky clean.

Do you, like most executives polled by Vyopta, think successful employees always use cameras in meetings even though research proves otherwise? If so, then keep reading! Being an effective remote leader is a vital skill to successfully managing remote and hybrid teams!

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

Join author and narrator Jennifer Hancock in a thought-provoking exploration of the limitations of using civility as a metric in the workplace and the benefits of centering dignity in all interpersonal interactions. In this insightful and engaging audiobook, Hancock challenges conventional wisdom and provides practical tools to help listeners create a more humanistic and dignified workplace environment. A Humanistic Approach to Civility and Dignity in the Workplace is the perfect choice for anyone looking to cultivate a more respectful and compassionate workplace culture.

Our world is constantly changing, but something that always remains true? Manners matter. Etiquette is about more than just knowing which fork to use at a fancy dinner or how to write a thank-you note. Modern Etiquette For Dummies shows you how to navigate tricky interpersonal scenarios and tough workplace dilemmas with ease. With the help of Dummies, you'll toss aside stuffy old notions of etiquette and discover how to conduct yourself in various environments. This book is full of tips on tackling today's unique challenges.

Black Businesses offer great customer service generally. However, we also know that many Black business owners have long been plagued with the title of offering less than acceptable customer service in certain sectors. A small but significant number have spawned a reputation that makes them the butt of comedy and conversation in and outside the home. It is a topic that has intrigued Business Advisor, Consultant, and Author Yvonne Witter enough to research the problem. This book is the result.

Invest one hour gaining more than 60 quick tips to save yourself time, money, and stress discovering the little (but important) factors previously unconsidered, having never worked directly with clients before.