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Protecting Outcomes Changes EverythingWhat do owners actually notice and what makes someone so valuable that they can't be ignored? Not just effort. Not just speed. Not just confidence. In Protecting Outcomes, a business owner helps clarify what truly drives career growth, workplace advancement, leadership opportunities, and trust. This book reveals how performance is evaluated from the top — how trust is built, why some employees rise, and why others stay stuck. You'll learn why protecting outcomes is the real key to becoming more valuable at work.

174 science-backed micro-behaviors to feel more confident, connect faster, and become effortlessly likable—without changing your personality. Forget vague advice like “be confident” or “just be yourself.” The Science of Charisma turns decades of psychological and behavioral research into practical, low-effort adjustments that quietly transform how people experience you. In The Science of Charisma, internationally bestselling author Patrick King distills research on attention, perception, warmth, and social dynamics into 174 small behavioral tweaks you can apply immediately.

Experience a truly HUMAN (!) audiobook, brought to life by a warm, expressive voice artist. Her calm yet engaging delivery, paired with varied pace and intonation, makes concepts instantly clear—boosting your comprehension and memory. “Interaction issues often stem from unnoticed errors. As...

Everyone can be a Passionate Hooker (yep, it's true), and this audiobook will help get you there. Full of tips and tricks to bring out your inner Passionate Hooker and help you live life with more passion, it includes real-life examples, stories, and lessons learned from many years of working with leaders and teams around the world. These simple exercises will help you gain the skills needed to live and lead with a bit more flair.

In Relationship Intelligence: Sales Through Human Connection, R. Brett Madden, Esq. shares the mindset and skills that drove his consistent, trust-based sales success. With over three decades of experience, Madden has learned that rather than gimmicks, the best salespeople rely on understanding people. This people-first sales guide introduces the Relationship Intelligence Sales Method, a practical, flexible approach that empowers you to: Decode how buyers think and what they actually care about. Build credibility by showing up with empathy and expertise.

There is usually a moment in every listing appointment. The seller leans back. Someone glances at their notes. The rhythm of the conversation changes. Commission has just entered the room. For many agents, this is where confidence tightens. The explanation gets longer. The tone gets careful. The meeting that felt collaborative a few minutes ago suddenly starts to feel evaluative.

Authenticity, Identity, and Being Yourself at Work is filled with practical advice from HBR experts who can help you answer this and other questions like: What does authenticity really mean at work? How do I disclose personal information without oversharing? In what ways can I overcome feelings of imposter syndrome? What should I do when who I am conflicts with those around me?

Globally recognized expert on learning and leadership, Jeff Wetzler offers a hands-on, surprisingly effective way to find out what others really think, know, and feel, leading to smarter decisions, more creative solutions, and deeper relationships. "Invaluable ... required reading." —Kim Scott...

A fresh and fascinating look at politeness and the important role it plays in our work, relationships and lives, from professor and pioneer of Politeness Theory, Louise Mullany 'Fascinating and insightful. I'm grateful to have read it, and pleased to have learnt so much in the process. I would -...

Discover how to overcome conflicts with confidence and grace… and regain your peace of mind. Have you seen simple misunderstandings escalate into full-blown conflicts? Do you revisit conflicts in your head, thinking of better responses? Are your personal and professional relationships straining because of your conflicts? If you answered yes to the above questions, you are in the right place.

In the hybrid work environment, maintaining a positive mindset about your value and opportunities begins more actively with you than ever before. Now that everything has become more virtual, you probably miss the personal connections with your leader or co-workers that reinforce a sense of shared motivation and direction. This course empowers you to emphasize your assets, feel more at peace with your weaknesses and become more empowered about sharing your strengths. It will give you the courage and confidence to drive your opportunities rather than be driven.

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.

'It's rare to find a book that is not only intensely personal but deeply practical. Julian Fisher has somehow pulled it off, in this fascinating and engaging guide to the art of influence. Think Like a Spy is a fantastic read, full of eye-opening espionage tradecraft as well as insightful tips...

Dim Sum Strategy presents a carefully curated selection of proven strategic tools, with insights and anecdotes from three decades working with some of the world’s leading brands at the world’s top agencies. The book is structured to follow the author’s proven Brand Centered Management™ process, with a smattering of different “tools” split into four parts: Discovery, Definition, Direction, and Delivery. Each tool is presented in bite-sized, standalone chunks; you can listen to the book in stepwise fashion or cherry-pick in whatever order you wish—just like a dim sum meal.

Author Jodi Hrbek, a seasoned Salesforce veteran with two decades of experience leading high-performing teams, offers insider tips, actionable strategies, and proven advice to elevate your Salesforce game. Filled with encouraging expertise, helpful career guidance, and bite-sized tactics you can implement immediately, this book will sharpen your ability to uncover business needs and deliver impactful Salesforce solutions.

Ready to embark on your podcasting journey? Dive into the comprehensive guide, "How to Start a Podcast," and transform your podcasting dreams into reality. Whether you're a novice or an experienced podcaster aiming to elevate your show, this book equips you with the essential knowledge and strategies you need. With "How to Start a Podcast," you'll gain the knowledge and confidence to kickstart your podcasting journey, captivate a dedicated audience, and even generate income from your passion.

Sinergia es una guía para principiantes sobre cómo negociar mejor, mejorar tus habilidades de persuasión y crear ideales en los que todos ganen. Vivimos en un mundo interconectado. Gradúate de la mentalidad de competencia y adopta la mentalidad de colaboración.

In the fast-paced world of business and personal relationships, the ability to instantly connect with others is invaluable. "The Secrets of Instant Rapport" by renowned sales trainer and coach Wayne Sutton is a transformative guide that unveils the art of making an immediate, genuine connection with the people you meet. This book is not just about making a great first impression; it's a deep dive into the psychological nuances and subtle dynamics that foster strong, lasting relationships in both personal and professional spheres.

Tech Leadership is a detailed blueprint for career development in a dynamic industry. If you like empowering others, accomplishing big things, and gaining insights from today’s visionaries, then you’ll love Andrew Swerdlow’s seasoned wisdom and mentorship.

In this follow-up to the entrepreneurial fable Get A Grip by Gino Wickman and Mike Paton, Vic and Eileen have been running successfully on EOS® (The Entrepreneurial Operating System®) for several years at Swan Services. They feel the traction EOS has on their company, they have their priorities straight, and the leadership team is aligned on the vision. However, when Vic and Eileen evaluate their company as a whole, they see a disconnect between their vision and the employees, who aren’t connected to the vision.