検索キーワード： 制作 "-- Kevin Wright --" ビジネスコミュニケーション

Philip Konig had been recruited personally by the megabank’s CEO, Martin Middleton. His mandate: to fix investment banking. But much more that, Philip was brought in to be the heir apparent to replace Middleton. There were rumblings about Philip, to which Middleton turned a deaf ear, but the corporate head of HR, Frank Brescia, did not.

HBR's Emotional Intelligence series features smart, essential listening on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work.

Imagine walking into any room and instantly picking up on the true feelings, intentions, and motivations of the people around you. If you’ve ever struggled to read social cues, decode mixed messages, or sense when someone’s being dishonest, you're not alone. But what if you could understand people deeply, connect effortlessly, and navigate any situation with clarity and confidence? This audiobook is your practical, step-by-step guide to mastering the hidden language of human behavior—so you can stop second-guessing and start reading people like a book.

Empathy at Work is a transformative guide to leadership by Chris Kaufman, cofounder and former chief creative officer of StockX, a revolutionary global e-commerce platform. Born and raised in Detroit, Michigan, Kaufman has seen the auto industry of Motor City rise and fall and rise again—leaving him to wonder, “What makes a company stand the test of time?” In this book, he affirms that people are any company’s greatest asset and explores how leaders can bring out the best in their teams, allowing each individual to shine.

The Bold Move is an essential guide for women looking to take control and achieve their career goals faster. Do you downplay your achievements, hesitate to speak up in meetings, or watch others get promoted while you stay stuck? You're not alone—and it's not about your skills or your experience. It’s about your career confidence. Through mindset shifts, practical advice and inspiring stories, The Bold Move will show you how to stop hesitating and instead lead your career with new purpose.

Every day, someone is trying to influence you—and not always for your benefit. At work, at home, in relationships, and even in everyday encounters with strangers, manipulation is everywhere. It’s in the friendly coworker who makes you feel guilty for saying no, the partner who keeps shifting the rules, the relative who plays the victim to get their way, and the salesperson who creates false urgency to push you into a decision. Most people don’t see it happening until it’s too late. By then, they’ve already given away their time, their trust, their resources—or their power.

Forget the headlines about medical breakthroughs. The real crisis in healthcare hides in plain sight: the pervasive, corrosive power of incivility. Dr. Samuel DeMaria Jr., a leading voice in patient safety, fearlessly exposes how everyday disrespect—from the "hip check" in the OR to the cutting remark in the hallway—fractures teams, cripples communication, and directly threatens those we're sworn to heal. The Invisible Cut is a vital, unforgettable reckoning, demanding we confront this silent danger and build a culture of profound professional respect before it's too late.

Worte sind mehr als Schall – sie tragen Energie. Sie können motivieren, Klarheit schaffen oder blockieren. In diesem Hörbuch erfahren Sie, wie Sprache unser Denken und Fühlen beeinflusst – im Berufsalltag, in Beziehungen und in der Führung.

التواصل: هو ما نفعله نحن البشر. بالطبع لسنا وحدنا؛ فكل كائن حي يرسل رسائل بطريقة أو بأخرى لمساعدته على التكيف مع بيئته أو جذب الآخرين. تنقل الحركات والأصوات والروائح - حتى شكل الزهرة ولونها - معلومات مفيدة للحشرات أو الطيور التي تنجذب إليها.

Building a Strong Team Culture: 10 Essential Management Tips by Liora Quade is a timely and powerful guide for any leader who understands that the foundation of lasting success is not just strategy or productivity—it’s culture. In today's competitive workplace, perks and benefits can no longer compensate for a lack of connection, trust, or psychological safety. Culture is the unseen force that shapes how teams collaborate, innovate, and thrive—or how they fall apart.

A field-tested set of principles and practices for connecting with others on a deeper level and fostering more meaningful relationships.

Mastering communication isn’t just a skill—it’s the cornerstone of trust, influence, and success. Imagine effortlessly connecting with anyone—whether a colleague, client, or loved one—leaving them feeling valued, understood, and willing to open up. Brad Beeler, a retired Special Agent with 25 years in the U.S. Secret Service, is one of the agency’s most experienced and decorated polygraph examiners. Over decades, he honed his communication expertise in high-stakes environments, extracting confessions in high-profile cases and fostering trust in delicate interactions.

As Chairman of the Napoleon Hill Institute and former CEO of Leigh Steinberg Sports & Entertainment (the inspiration for Jerry Maguire), where his first major task was to bring home negotiations for returning the NFL’s Rams to Los Angeles from St. Louis, David Meltzer followed his boss’s instructions: “Don’t negotiate to the last penny. Always be fair. Don’t do business with d--ks.” Since then, David’s taken this advice on as his mantra, not just for negotiating high-stakes deals but for navigating life.

Exceed customer expectations, every time.

Leadership isn’t defined by your job title. It’s shaped by the discipline, awareness, and growth you invest in—long before and long after the title is assigned and in Beyond Your Title, healthcare executive and veteran M. Trevor Bennett shares a compelling, deeply personal blueprint for becoming the kind of leader others want to follow.

We know that social connection enriches our lives—so why do we hesitate to connect? “A Little More Social explores the power and promise of the human connections that most of us never make—but could make so easily if we just opened our eyes. This is the eye-opener. Insightful, engaging...

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she...

Congratulations—you might’ve just ruined a great one. And this book is here to make sure you keep doing it… unless you want to stop. In How to Ruin a Great Conversation, Patrick King hilariously dismantles every awkward, cringey, well-intentioned-but-totally-misguided way people sabotage social interactions. From asking weirdly invasive questions, to oversharing your entire life story, to playing defense like your ego's in a UFC match—you’ll learn exactly what not to do if you want connection, not confusion. This book is for you if: You panic and word-vomit your autobiography to a stranger.

Survive and succeed at work, even if you’re dealing with toxic bosses or coworkers and walking away is not an option. Are you constantly walking on eggshells at work? Do you deal with gaslighting, mood swings, or coworkers who seem determined to tear you down? Have HR conversations, staying quiet, or venting to friends left you feeling stuck and unsupported? You are not alone. Many people are navigating hostile work environments without clear guidance. This audiobook is here to help.

In this surprising and deeply practical guide, vocal coach and songweaver Barbara McAfee invites you to explore The Five Elements Framework—Earth, Fire, Water, Metal, and Air—as a path to reclaiming your full voice. With humor, heart, and years of experience coaching leaders and changemakers, she helps you rediscover your natural range and presence—not just to sound better, but to connect more deeply, lead more effectively, and live more fully.