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The communication secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Communication. Includes how to: Use body language to build rapport with anyone Deal with clients and colleagues at all levels Get what you want in...

Esistono le parole "giuste" per esprimersi? Secondo Paolo Borzacchiello, trainer linguistico e noto divulgatore, sì: è solo questione di allenarsi a usarle...Spesso, nel dialogo interiore che intratteniamo con noi stessi, ci accorgiamo di avere la tendenza ad auto-sabotarci. Ci dicono sempre che tutto è più facile "a dirsi che a farsi". Ma è corretto? Come si può agire in modo proattivo, empatico e coraggioso, se non sappiamo articolare un pensiero composto dalle giuste parole di incoraggiamento?

The Human Element: Balancing People and Performance in Modern Management is a practical leadership audiobook that teaches managers how to balance results with empathy, emotional intelligence, and clear communication. Unlike traditional management books that focus on systems and metrics, this one puts people at the center of performance. Each chapter includes real-world examples, coaching conversations, and actionable steps you can use right away.

Philip Konig had been recruited personally by the megabank’s CEO, Martin Middleton. His mandate: to fix investment banking. But much more that, Philip was brought in to be the heir apparent to replace Middleton. There were rumblings about Philip, to which Middleton turned a deaf ear, but the corporate head of HR, Frank Brescia, did not.

HBR's Emotional Intelligence series features smart, essential listening on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work.

Imagine walking into any room and instantly picking up on the true feelings, intentions, and motivations of the people around you. If you’ve ever struggled to read social cues, decode mixed messages, or sense when someone’s being dishonest, you're not alone. But what if you could understand people deeply, connect effortlessly, and navigate any situation with clarity and confidence? This audiobook is your practical, step-by-step guide to mastering the hidden language of human behavior—so you can stop second-guessing and start reading people like a book.

In a world constantly shaped by persuasion, understanding why we say "yes" is no longer a luxury—it's a necessity. The Power of Persuasion takes you on a deep dive into the science, strategies, and ethics of influence, showing how persuasion shapes everything from the choices we make to the identities we build. From everyday decisions to high-stakes moments, this book reveals the invisible forces that drive human behaviour.

This audiobook equips tradespeople with job-critical Spanish vocabulary and phrases for client interactions and team communication. Designed for plumbers, electricians, carpenters, HVAC technicians, cleaners, landscapers, and general contractors working with Spanish-speaking clients and crews, it covers technical terminology for plumbing, electrical, structural, and HVAC systems alongside essential phrases for scheduling, estimates, safety protocols, and project explanations.

In today's fast-paced world of meetings, messages, and multitasking, the space for meaningful human interaction is shrinking. Spark It! is a bold, timely guide that reframes facilitation not as a corporate skill or event-based role, but as an influential, everyday art—one that anyone can learn, practice, and master to transform how we live, lead, collaborate, and communicate.

How to Outsmart Office Politics is your manual for turning office politics into a career advantage instead of a career hazard. Written in clear, direct language, this book strips away corporate clichés and gives you the real playbook for navigating workplace power dynamics. Through practical strategies, sharp observations, and real-world examples, How to Outsmart Office Politics teaches you to move with precision instead of reacting blindly. You’ll learn to stop seeing office politics as a dirty game and start seeing it as a survival skill—one you can master with discipline and integrity.

Invisible Influence reveals the cognitive science behind why people say yes, and shows you how to engineer that moment without pressure, manipulation, or force. Rich Carr guides you through the exact system top professionals use to prepare conversations where adoption feels natural, voluntary, and permanent.

What does it mean to stay human in the age of AI? This audiobook can be finished in a single sitting—but its ideas will stay with you long after. You’re not obsolete. But you are living through a shift no one prepared you for. The systems are changing. The roles are blurring. The value of human work is being quietly rewritten. And the pressure to keep up? Relentless. This isn’t about resisting AI. It’s about reclaiming what makes you irreplaceable.

Para crear o modificar una imagen pública se necesita algo más que corazonadas...¡Se necesita saber! Este libro le ayudará a: Conocer la percepción que los demás tienen de usted, Descubrir su esencia y respetarla, Hacer de su realidad una buena historia que contar, Influir en los demás para que lo apoyen, Construir una buena reputación, Aplicar la Imagología para triunfar en la política, los negocios... y la vida misma.

In Everyone is a Consultant, renowned relationship strategist and speech-language pathologist, Dr. Dorothy Leone, reveals a bold truth: whether you're a coach, entrepreneur, healer, executive, or just someone trying to influence change—you are already a consultant. And the most effective consultants don't sell ideas; they build trust, one authentic relationship at a time. This transformative book redefines the way we engage with clients, but it can also inform our work with colleagues and collaborators. Through decades of experience and powerful human insight, Dr.

Every leader struggles to find and communicate their “why.” Young leaders are struggling to have authentic influence. Entrepreneurs are on a quest to scale. Churches and nonprofits follow the latest corporate strategies. And it’s not working. Despite our slogans, we still focus on numbers. Do you want achievement or legacy? This book will help you create both.

Your voice matters. Your ideas, your vision, your work—they all have the potential to make a significant impact, but only if your message touches a nerve and sticks with your audience long after you’ve spoken. Voices Of Reason equips leaders to communicate with impact. Drawing on Aristotle’s timeless principles—ethos (character), logos (logic), and pathos (emotional resonance)—this book offers a roadmap for persuasive leadership. Learn strategies to craft compelling speeches, overcome speaking fears, and foster open dialogue.

We live in an era flooded with spin, hype, and sensationalism, where the line between persuasion and deception has never been blurrier. In The Golden Age of Bull$hit, behavioral investor Mario Tufano unpacks the economic, technological, and psychological forces fueling the rise of bullshit and introduces the Bullshit Paradox: the idea that this dynamic can both distort reality and, at times, drive innovation.

Many face toxic work environments that lead to burnout and high turnover. In Super Culture™, Chris Cornelison outlines five steps to transform workplaces into thriving environments where employees feel energized and appreciated. Drawing from his experience, he emphasizes the importance of building a Super Culture™, retaining talent, fostering collaboration, and improving results. This book is aimed at all leaders, providing a guide to creating a positive workplace where goals are exceeded and employees love their work.

Sam is a business turnaround artist. And, he has the mentality to match, a deeply ingrained pattern that plays out in all aspects of his life. Nothing about Sam Calastri is easy. Gruff, intimidating, and deeply private, he’s built a career on dominance and grit, not self-reflection. New hire Sally Cain, armed with curiosity, experience, and just enough personal baggage of her own, must find a way to meet him in the middle in their corporate world.

The harsh truth? Nobody gets promoted for their people skills. You got promoted because you were good at the old job. But now the rules have changed—and nobody bothered to hand you the playbook. That’s why Emotional Intelligence Training for New Managers exists. It gives you what corporate training and “feel-good” leadership books never do: the exact words to say in the toughest conversations you’ll ever face.