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Best-seller du New York Times ! Par l'auteur du best-seller Le pouvoir des habitudes ! La communication est une compétence clé du succès. Que ce soit au travail, en famille ou en société, savoir s'exprimer avec clarté, comprendre les autres et influencer positivement peut tout changer. Les meilleurs leaders, négociateurs et créateurs de liens possèdent un secret : ils maîtrisent l'art de la supercommunication.

“It’s not what you know, but who you know.” “Show me your friends, and I’ll show you who you are.” “Your network is your net worth.” What do these statements have in common, and what do they mean to you? They highlight a fundamental truth: our identity is shaped by the relationships we build throughout our lives. They also emphasize the power and necessity of strong connections. The importance of relationships is major weather personal or professional and in this book we take a dive in how you can learn the skills of being popular.

Coach your clients to sky-high success by using the power of motivational interviewing, plus a bonus offer included.

Created by leadership communication experts David Pullan and Sarah Jane McKechnie from The Story Spotters, this practical guide combines the science and art of story to help you influence the change you need to see. It’s a proven framework that makes ideas sustainable, adaptable, and unforgettable.

A C-Suite Executive’s Guide to Leading High-Performance Teams & Resolving Workplace Conflict! Are you a leader struggling with difficult team dynamics, unproductive employees, or workplace conflict? Do you want to enhance collaboration, build trust, and hold your team accountable—without micromanaging? What You’ll Gain from This Book: How to Handle Difficult Personalities – Learn to manage manipulators, passive-aggressors, narcissists, and workplace bullies with confidence. Conflict Resolution & Mediation Tactics – Turn workplace tension into opportunities for team growth and innovation.

In this era of information overload and real-time communication where anyone can publish and broadcast to millions of people with the click of a button, there is no shortage of people talking about the need to get their message across, or having a "narrative." But for business, marketing, and political campaigns, there is no definitive how-to on crafting a compelling narrative that achieves lasting results. On Message solves that problem, illustrating how effective communicators understand the power of narrative, emotion, and simple messaging.

Reaction to the first edition, published in 1992, showed that researchers and practitioners alike found it a useful tool. They appreciated its emphasis on providing a practical reference for decision-making that built upon credible, research-based information. The twenty-first century has brought with it rapid changes and increasingly complex challenges. This third edition in large part responds to the complexity witnessed daily in the authors' work with community, nonprofit, and government organizations.

True connection can often feel elusive, but beneath the surface lies the potential for transformation. Uncover actionable strategies that will empower you to articulate your thoughts clearly, create genuine connections, and navigate challenging conversations through effective communication. Communicate and Connect equips you with tools that will cultivate and strengthen your relationships with everyone around you. Learn techniques to communicate confidently and authentically.

Organizations have more data at their fingertips than ever, and their ability to put that data to productive use should be a key source of sustainable competitive advantage. Yet, business leaders looking to tap into a steady and manageable stream of "actionable insights" often, instead, get blasted with a deluge of dashboards, chart-filled slide decks, and opaque machine learning jargon that leaves them asking, "So what?" Analytics the Right Way is a guide for these leaders.

AVEC CE LIVRE AUDIO et ses nombreux exemples " en situation ", vous saurez quoi répondre en toutes circonstances.

Nella vita professionale, ci si trova costantemente di fronte a situazioni che presentano sfide o addirittura si trasformano in problemi seri. I team finiscono spesso per avere lunghe discussioni che alla fine non riescono a produrre una soluzione veramente soddisfacente. Per poter affrontare le difficoltà in modo efficiente, è quindi molto importante padroneggiare le capacità di dialogo adeguate. Si può ottenere molto con la giusta tecnica di interrogazione. In questo libro, imparerà quando e come utilizzare quali domande e quali vantaggi presentano le singole domande.

While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can. In this revised edition of Fierce Conversations—the bestselling classic guide to getting your message across and getting what you want—master teacher and leader Susan Scott gives you the tools to transform the con­versations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter.

100% scientific and proven ways to make friends quickly, turn enemies into friends, gain trust, and be flat-out likable. Some of the most interesting, shocking, and counterintuitive scientific conclusions to simply make people want to be around you. In Elements of Likability, internationally bestselling author Patrick King has broken down over 25 studies about social confidence, charisma, and attraction into bite-sized pieces of advice that anyone can use, instantly.

In his over twenty-year career leading crisis communications for governments and organizations across the globe, Dallas Lawrence has seen it all. His work has taken him from the communications headquarters for the Iraq War to Yemen in an effort to avert the Yemeni Civil War, from the Guantanamo Bay terrorist detention facilities in Cuba to the Horn of Africa's command center for anti-pirating activities. Communicating Under Fire provides the needed mindset, strategies, and communication moves that anyone with a reputation worth defending will need when—not if—their crisis moment arrives.

Business in den Golfstaaten? Dann vergiss alles, was du über Meetings, Pünktlichkeit und Handschläge weißt! Deals werden hier nicht am Verhandlungstisch besiegelt – sondern beim dritten Tee! Willst du wissen, wie du in der arabischen Geschäftswelt punktest? Dann bist du bei Birgit Maria Kemphues genau richtig! Sie ist internationale Business-Strategin, Board Member, preisgekrönte Unternehmerin und Netzwerkerin auf Top-Level. In diesem unterhaltsamen Hörbuch teilt sie Insider-Wissen, das kein Business-Knigge verrät.

Unlock the secrets of power and influence with 33 Principles of Power and Influence. This book is your essential guide to mastering the art of persuasion, strategic thinking, and personal leadership. Drawing on timeless wisdom and modern insights, each principle provides practical steps to help you gain respect, build authority, and achieve success in all areas of life. Whether in business, relationships, or personal growth, these principles equip you with the knowledge to navigate any situation with confidence.

This transformative course empowers project managers to lead with empathy and emotional intelligence, unlocking the potential for stronger team connections, improved stakeholder relationships, and outstanding project outcomes. Listeners will learn how to build trust, resolve conflicts, and communicate empathetically to create high-performing, motivated teams and align with stakeholder expectations. Learning Objectives: By the end of this course, participants will: Develop core empathy skills to connect deeply with team members and stakeholders.

Overcome negative thought patterns, reduce stress, and live a worry-free life. Overthinking is the biggest cause of unhappiness. Don't get stuck in a never-ending thought loop. Stay present and keep your mind off things that don't matter, and never will. Break free of your self-imposed mental prison.

Most everyone is aware of IQ—Intelligence Quotient—the measure of a person’s reasoning ability. What about EQ, Emotional Intelligence, the ability to understand and manage emotions? There are, in fact, many other recognized “quotients.” People-ology offers listeners a crash course in a critical, life-altering quotient—RQ, Relationship Quotient—the ability to understand and manage human interconnectedness. Author and futurist Dr. Dennis Sempebwa’s years of in-depth research on this subject provides essential, practical, and easy-to-apply principles to drastically improve your relational life.

Beginning your career in Tech sales can be overwhelming and challenging. Here is a guide to help you navigate the start of your selling career and set the foundation for long term success.