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How to Be Strategic is your accessible but comprehensive guide to strategic thinking in any situation. Fred Pelard distils 20 years' experience training executives at all levels from leading companies around the world into a range of smartly illustrated, workable methodologies that will enable you to understand each approach and find your own path to the right solution every time.

In this hilarious, fascinating and insightful expose, industry insider Peter Smith reveals the massive blunders and dodgy dealings taking place around the world as private companies and public-sector bodies buy goods and services. A recent report showed that over 90 per cent of procurement projects fail. So, why are so many billions wasted on ineptitude, mismanagement and, in some cases, fraud?

Project management is an essential skill for anyone who needs to get things done in any organisation, and is absolutely critical for anyone leading strategic change. In Lead Successful Projects, the Penguin Business Expert guide, Antonio Nieto-Rodriguez, introduces a simplified but strategic approach to project management developed over the last 20 years coaching executives, managers and MBAs. Learn how to break down your project into manageable elements, define smart goals and meet them in this concise and practical guide to project success.

History often appears to consist of big gestures and dramatic shifts. But for every peace treaty signed, someone set the stage and provided the pen. As social secretary to the Clintons for eight years, and more recently as chief of protocol under President Obama, Capricia Penavic Marshall has not just borne witness to history, she facilitated it. For Marshall, diplomacy runs on the invisible gesture: the micro-moves that affect the macro-shifts. Facilitation is power, and more often than not, it is the key to effective diplomacy.

A pioneer in the field of social engineering and a master hacker, Christopher Hadnagy specializes in understanding how malicious attackers exploit principles of human communication to access information and resources through manipulation and deceit. Now, he shows you how to use social engineering as a force for good - to help you regain your confidence and control. Hacking Humans provides tools that will help you establish rapport with strangers, use body language and verbal cues to your advantage, steer conversations and influence other’s decisions, and more.

Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Optimal Outcomes reveals eight groundbreaking practices proven to help people everywhere free themselves from conflict.

Pawn Shop Cheats, Hacks, Hints, Tips, And Tricks That Every Buyer And Seller Should Know is your ultimate guide to navigating the world of pawn shops with confidence and achieving the best outcomes for your transactions. Whether you're a seasoned bargain hunter or a first-time visitor, this comprehensive book provides invaluable insights, practical strategies, and expert advice to help you make informed decisions and maximize your success.

The Mentoring Manual is based on methods developed—and proven—in business. This highly practical book will show you how mentoring works, take you step-by-step through everything you need to know and do, and show you how both parties can get the best from the relationship. Get the most from mentoring: help your mentee, develop your skills, and make a positive difference.

In an ideal world, we'd succeed based on our actual skills and performance. But in the real world, subtle perceptions and stereotypes - about appearance, race, gender, experience and more - colour others' perceptions. The result might be that your hard work isn't noticed or appreciated, your effort doesn't lead to proportional rewards and your good ideas aren't taken seriously. But it doesn't have to be that way. As Harvard Business School Professor Laura Huang has discovered, there's a way to flip stereotypes and obstacles in your favour.

Business and organizational leaders spend well over half of their professional time engaged in this process. It is the way they do deals, lead employees, and manage relationships. Most leaders learn to negotiate on the job through a long process of trial and error. In today’s competitive marketplace, there is no time for experimentation, nor room to make mistakes. The good news is by mastering negotiation, the next level of success is actually closer than it appears. The actionable advice and practical guidance offered in this book give a roadmap for every type of negotiation.

If you've ever tried to make a deal, reach an agreement, close a sale, or negotiate in everyday business, Smart Negotiating shows you how to avoid the pitfalls and achieve your goals. James C. Freund is a skilled, seasoned lawyer who negotiates for a living, and the techniques he presents in Smart Negotiating have been proven effective in real-world bargaining situations.

As someone in technology, you have an incredibly specialized expertise that companies desperately need. So why are you at the mercy of what a recruiter or HR feels like paying you? You don’t know how to sell your labor at the best price, and you’re suffering for it. The difference between struggling on an unfair rate and making thousands of extra dollars a year is all in negotiation, the critical lesson that you’ve never been taught. Until now.

Drawing on the latest research in social psychology, Dr Connson Chou Locke will look at why we are prone to miscommunicate and how to overcome these barriers. This practical guide, based on her hugely popular Guardian Masterclass, will help you hone your personal style and enhance your presence and influence with ease.

You're always negotiating. Whether making a business deal, talking to friends or booking a holiday, negotiation is going on. And most of us are terrible at it. Experts tell us to negotiate as if we live in a rational world. But people can be angry, fearful and irrational. To achieve your goals you have to be able to deal with the unpredictable. In Getting More, negotiation expert Stuart Diamond reveals the real secrets behind getting more in any negotiation - whatever more means to you. Getting More is accessible, jargon-free, innovative...and it works.

Obtenga el sí consigo mismo es el primer paso para afrontar cualquier negociación o conflicto. William Ury, coautor del clásico best seller Obtenga el sí, ha enseñado a decenas de miles de personas de todos los ámbitos profesionales cómo mejorar su capacidad de negociación. A lo largo de estos años, Ury ha descubierto que el mayor obstáculo para alcanzar unos acuerdos provechosos y unas relaciones satisfactorias no está en nuestra contraparte, por difícil que esta resulte.

In Home Sales: How to Master One Call Close at the Kitchen Table by Shai Ades provides a deep dive into the techniques and strategies essential for mastering the art of one-call close in the home improvement industry. With over 15 years of hands-on experience, Shai offers a comprehensive guide for sales professionals looking to enhance their skills and dramatically increase their closing rates.

Dans un monde où la concurrence est omniprésente, maîtriser les techniques de vente est devenu un atout incontournable pour réussir. Que vous soyez entrepreneur, commercial, expert en marketing digital ou simplement désireux d’améliorer vos compétences en négociation, ce livre vous dévoile les secrets des meilleurs vendeurs.

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

Vorstellungsgespräche führen 2.0 bietet Ihnen einen völlig neuen Einblick in die Welt des Recruitings. Von traditionellen Ansätzen bis hin zur Integration künstlicher Intelligenz – erfahren Sie, wie Sie mit ChatGPT und Co. Ihre Auswahlprozesse optimieren und gleichzeitig eine empathische Interviewkultur schaffen. Füllen Sie Ihren Methodenkoffer und werden Sie zum Gesprächsführungsprofi in Ihrem Unternehmen.

O Brasil está entre os 10 maiores mercados de vestuário e acessórios do planeta. E se você atua nesse ramo ou está pensando em entrar para esse segmento trilionário, prepare-se para ganhar o jogo! Escrito de forma objetiva e totalmente construído em cima do conhecimento prático, Compre bem para vender [muito] bem já entrega o segredo logo no título. Mas não para por aí.