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In this book, you'll discover your negotiating behavioral style through self-assessment questionnaires, gain the tools needed to deal with negotiation sharks (or bullies), learn tips for recognizing and interpreting your negotiating counterpart's body language to create beneficial outcomes, and see examples on how to counter unethical and unprofessional tactics effectively — and much more.

Project management is an essential skill for anyone who needs to get things done in any organisation, and is absolutely critical for anyone leading strategic change. In Lead Successful Projects, the Penguin Business Expert guide, Antonio Nieto-Rodriguez, introduces a simplified but strategic approach to project management developed over the last 20 years coaching executives, managers and MBAs. Learn how to break down your project into manageable elements, define smart goals and meet them in this concise and practical guide to project success.

History often appears to consist of big gestures and dramatic shifts. But for every peace treaty signed, someone set the stage and provided the pen. As social secretary to the Clintons for eight years, and more recently as chief of protocol under President Obama, Capricia Penavic Marshall has not just borne witness to history, she facilitated it. For Marshall, diplomacy runs on the invisible gesture: the micro-moves that affect the macro-shifts. Facilitation is power, and more often than not, it is the key to effective diplomacy.

Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Optimal Outcomes reveals eight groundbreaking practices proven to help people everywhere free themselves from conflict.

Este audiolibro es para las personas: motivadas, responsables, guiadas por valores, amables, compasivas, valientes, disruptivas, que se forman continuamente, que aman leer libros de mejora personal y profesional, que viven por un sueño, que cambian vidas… y que promueven un estilo de vida libre y autónomo.

It is totally normal to feel overwhelmed when big decisions come up and you have to take responsibility. But, there are ways you can build up your abilities and walk into each negotiation with confidence.

How to Be Strategic is your accessible but comprehensive guide to strategic thinking in any situation. Fred Pelard distils 20 years' experience training executives at all levels from leading companies around the world into a range of smartly illustrated, workable methodologies that will enable you to understand each approach and find your own path to the right solution every time.

In this hilarious, fascinating and insightful expose, industry insider Peter Smith reveals the massive blunders and dodgy dealings taking place around the world as private companies and public-sector bodies buy goods and services. A recent report showed that over 90 per cent of procurement projects fail. So, why are so many billions wasted on ineptitude, mismanagement and, in some cases, fraud?

Effective strategies for resolving arguments and managing debates.

From Pitch to Profit reveals how you can win more clients and grow your business using The Infinite Sales System®: a strategic, tried-and-tested process that follows the same expert techniques used by the world’s best negotiators. Successful business is not about an aggressive used-car-sales approach. It’s about one-on-one communications that lead to trust and partnership. From Pitch to Profit gives you the strategies and easy-to-learn skills you need to build the genuine relationships that lead to higher sales and revenue.

Welcome to the “Sharper Thinking” series, a collection of books crafted to help you hone your mind and enhance your ability to think critically, strategically, and creatively across all areas of life. In a world where sharp thinking is key to success, this series provides practical insights and tools to transform how you approach challenges, make decisions, and achieve your goals—whether in business, relationships, or personal growth.

Legendary Harvard Business School professor Max Bazerman, a pioneer in the field of negotiation, shows you how to negotiate successfully today by adapting proven negotiation principles and strategies to the challenging new contexts you face—from negotiating across cultural and political differences to trying to reach an agreement over Zoom or during a supply chain crisis. Negotiation offers a groundbreaking new way of thinking about the importance of the unique context of any negotiation—and when and how it should influence how you negotiate.

Master the art of negotiation with Think Like a Negotiator, your ultimate guide to securing success in every deal. Whether you’re navigating business contracts, salary discussions, or everyday decisions, this audiobook equips you with advanced strategies and proven techniques to achieve win-win outcomes. Learn to reframe objections, harness the power of silence, read body language, and use empathy to influence and connect with others.

Unlock the secret to powerful, effective selling with Modern Persuasion Strategies: The Hidden Advantage in Selling. This essential guide dives deep into the sales psychology and persuasion techniques used by top-performing sales professionals and entrepreneurs to consistently close high-ticket deals and build lasting client relationships.

In "How to Argue like a Journalist," Peter E. Grey offers a prescriptive, well-structured guide that empowers you to communicate persuasively in any situation. This practical audiobook is filled with step-by-step techniques you can apply immediately.

In the world of work, a salary is more than just a paycheck; it's a reflection of your value, your skills, and your contribution to an organization. Yet, many professionals feel uncomfortable discussing their compensation, often succumbing to imposter syndrome or anxieties about appearing "too demanding."

Having leverage—in the form of intelligence, charm, beauty, money, status, or insider knowledge—often gives you an advantage in an interaction. When it doesn’t, or when you don’t have any, people often turn to tricks and schemes that run the risk of damaging personal relationships. In The Upper Hand human behavioral scientist and sought-after speaker, advisor, and coach Dr. Abbie Maroño shows you how to influence people and situations in your favor with skill and integrity—and without the need for leverage or coercion.

In this award-winning bestseller, you will travel across time through riveting, real-life David & Goliath stories uncovering the secrets and strategies of successful smaller players so you, too, can get what you want against the odds.

Unlock the secrets to powerful communication with "How to Communicate Like a Therapist" by Kevin Berger. In this comprehensive guide, you’ll discover the proven techniques that therapists use to navigate complex conversations, build trust, and foster meaningful connections.

Claim your worth, unlock your full potential, and negotiate your way to the career success you deserve through proven strategies tailored for women. Women face unique challenges when it comes to negotiation, from internalized self-doubt to external barriers and discrimination. But the truth is, you have the power within you to shape your own destiny, overcome obstacles, and achieve extraordinary success.

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

Are you tired of feeling overpowered in debates or conversations, even when you know you're right? Hit Them Like Hitchens is your ultimate guide to mastering the art of argument, inspired by Christopher Hitchens, one of the most formidable debaters of our time. This book isn't just about winning debates—it's about using truth, wit, and integrity to persuade effectively. Whether you're negotiating at work, engaging in a heated discussion at a social gathering, or debating online, this book will provide the tools to help you build stronger arguments, expose fallacies, and win over audiences.

What do top sales reps from around the globe, spanning diverse cultures, have in common? The answer may surprise you. In Authentic SALES, Travis takes you on a journey to uncover the universal traits of the most successful sellers. If you’re desiring to excel in sales, It’s your ticket to transforming your sales approach from rote scripts to genuine purposeful connections. Drawing from years as a top-performing rep and observations from countless international sales reps, Travis McCoy challenges the conventional sales playbook that restricts and confines.

Everyone, regardless of level and background, is concerned with getting the outcome they want. To put it simply: everyone negotiates—some of us are just better at it than others. You might think negotiation is the realm of the salesperson, that it’s for the business executive or the lawyer, but we all negotiate on a daily basis. Any interaction has the possibility of potential gain if we look for it. Settle for More breaks down and provides practical application for negotiation.

Shigeo, empleado de una empresa de fabricación de materiales de construcción, es enviado a una oficina regional para mejorar las ventas. En el camino, encuentra desafíos al relacionarse con el equipo local, pero, con el consejo de una útil especialista en facilitación, Mayumi, eventualmente aprende a desarrollar las habilidades de sus colegas y formar un equipo de alto rendimiento. También aprenderá sobre:

Sigue a Chuji, un gerente de tienda de una compañía de automóviles a quien envían a una problemática sucursal. Junto con él aprenderás a sortear los retos que enfrenta a la par que implementa una serie de cambios de gestión para neutralizar la resistencia y hostilidad de colaboradores y líderes. También descubrirás cómo superar los obstáculos y la resistencia al cambio organizacional, y cómo aplicar los principios de visibilidad, comunicación y visión para apalancar las fortalezas dentro de un equipo.

All you need to do is master the art! Whatever it is you want to achieve, brushing up on your negotiation skills will be the key to your success. Whether you have a hard time managing conflict, you have difficulties with regulating your emotions, or you don’t have the confidence to enter into a negotiation in the first place, you can fine-tune your skills until negotiation is something you excel at—and better yet, enjoy!

Drawing from more than 15 years of experience negotiating high-pressure situations in places like North Korea, Cuba, Iran, Venezuela, and Myanmar, Mickey Bergman will share with participants how they can incorporate negotiation tactics into their everyday lives to reduce stressful situations. From negotiating a job offer to how to approach arguments with your kids, this session will help participant align their negotiations style with their individual personality.

With a track record of operating at the top of my field achieving winning sales-boards, trips, bonuses, gifts, “salesman of the month” awards (monthly consecutively), “salesman of the year” awards (consecutive years) and consecutive President’s Club.

How to negotiate and manage your software portfolio without getting taken advantage of by your suppliers. The fuse on your software budget is BURNING fast! Software companies have crafted a one-sided business model, and they are the only winners. BOOM! You need to understand NOW how one-sided your software relationships and contracts are. Leveling this playing field will provide you with an advantage over your competitors who do not understand the complexities of one of the most critical contracts in your business.