検索キーワード： 制作 "--Tyson Hanks" 職場・組織行動

Have you ever felt like learning to negotiate requires a different personality than that required to sell? Great salespeople foster relationships built on trust and a focus on customer outcomes. Yet, when the customer says “yes” and it’s time to negotiate, we change personalities. We hide things, focus on our own optimal outcomes, and in many cases, leverage strategies drawn from FBI hostage negotiation techniques.

Work isn’t broken. It’s just waiting to be better designed. What if the key to how we structure, organize, and lead work is already at our fingertips? Beneath the surface of our organizations lie hidden patterns: structures, rituals, and decisions that shape how work flows, who holds power, and what ultimately gets done. Drawing on insights from cutting-edge organizations, behavioral science, and real-world experimentation, Hidden Patterns uncovers the invisible systems that drive success and failure in modern workplaces.

Inclusive workplaces are essential to build high-performing teams, fuel collaboration and innovation, spark trust and belonging, and attract and retain the best people. Yet even today, women continue to be left behind. How can we fix this? The surprising answer: By shifting the conversation to include men. In Men at Work, Jennifer McCollum, President and CEO of Catalyst, a nonprofit that helps companies create high-performing workplaces by advancing women and accelerating inclusion, shares the secret: engaging men as gender partners.

Trust is essential to all relationships, but knowing how to build and maintain it remains elusive. Drawing from three decades of research and consulting, trust experts Dennis and Michelle Reina provide a comprehensive roadmap for creating lasting trust in any relationship.

In Targeting Turnover, Dick Finnegan draws on decades of experience and groundbreaking data to reveal a stark truth: the US is running out of workers. As baby boomers retire and birthrates fall, the only sustainable path forward is to keep the good employees you already have. Forget one-size-fits-all solutions like pay and perks. The top predictor of retention and engagement is whether employees trust their boss. Yet most first-line leaders have never been trained—or held accountable—for building that trust.

Large-scale organizational transformations usually don't work. What originally starts as a way of improving an organization becomes an all-consuming distraction, a value-destroying set of activities that, even as it becomes clear they will fail, must be completed at any cost. But there is a better way: becoming an Octopus Organization.

When we avoid taking a decision, what happens to it? In The Unaccountability Machine, Dan Davies examines why markets, institutions and even governments systematically generate outcomes that everyone involved claims not to want. He casts new light on the writing of Stafford Beer, a legendary economist who argued in the 1950s that we should regard organisations as artificial intelligences, capable of taking decisions that are distinct from the intentions of their members.

In 2001, Adam Neumann arrived in New York after five years as a conscript in the Israeli navy. Just over 15 years later, he had transformed himself into the charismatic CEO of a company worth $47 billion. With his long hair and feel-good mantras, the six-foot-five Neumann looked the part of a messianic Silicon Valley entrepreneur. The vision he offered was mesmerising: a radical reimagining of work space for a new generation. He called it WeWork.

An agile organization is not created by completely optimizing elements isolated from one another — in most cases, this involves teams. Often, though, agile odysseys start with this local (sub-)optimization, where at the same time their chosen agile method becomes the golden calf. Then the only attempt is to do the method justice rather than asking what creates more value for the customer. Typically, collaboration between the development areas of an organization and the business decision makers isn't taken into consideration.

With the help of practical examples, 60 innovative ideas, and two well researched case studies, Naomi Mc Laughlan has taken great effort to cover this huge field of environmental and society friendly business strategy approach. Furthermore, you will learn about the value chain and your customer's journey, and how you can adapt your business to reduce any form of waste in the chapter on lean management.

In this explosive expose of the drug companies and how they are ripping us off, Marcia Angell, M.D., a doctor, medical journalist, and a former editor of the respected New England Journal of Medicine, reveals the many ways in which the pharmaceutical industry has moved away from its original purpose of finding and producing useful new drugs.

An essential resource for any working woman, What Works for Women at Work is a comprehensive and insightful guide for mastering office politics as a woman. Authored by Joan C. Williams, one of the nation's most-cited experts on women and work, and her daughter, writer Rachel Dempsey, this unique audiobook offers a multigenerational perspective into the realities of today's workplace.

Penguin presents the audiobook edition of Bullshit Jobs by David Graeber, read by Christopher Ragland. Back in 1930, the economist John Maynard Keynes prophesied that by the century's end, technology would see us all working 15-hour weeks. But instead, something curious happened. Today, average working hours have not decreased but increased. And now, across the developed world, three-quarters of all jobs are in services or admin, jobs that don't seem to add anything to society: bullshit jobs.

Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions - but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done.

If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.

After five years of ground-breaking research, Ori Brafman and Rod Beckstrom share some unexpected answers, gripping stories, and a tapestry of unlikely connections. The Starfish and the Spider argues that organizations fall into two categories: traditional “spiders,” which have a rigid hierarchy and top-down leadership, and revolutionary “starfish,” which rely on the power of peer relationships. The Starfish and the Spider explores what happens when starfish take on spiders (such as the music industry vs. Napster, Kazaa, and the P2P services that followed).

“The Cost of Silence” is a modern parable about a seasoned professional, Jacob, who joins thriving tech firm CDS and collides with a subtle, suffocating culture where efficiency and usefulness outrank truth. Through the small but telling choices of his manager, Danielle, Jacob learns how silence becomes a weapon, how quiet performers are sidelined by louder politics, and how personal cuts hide behind policy.

Seena Hodges has spent decades watching smart, well-meaning leaders and organizations fail this exact test. She wrote this book for everyone who's ever sat frozen in that moment to help them dig into the difficult work of becoming the best, most understanding, and empathetic versions of themselves.

Navigate office politics with confidence in How to Deal with Office Snakes Without Killing Them by Kevin J. LaRue. This concise, action-packed guide shows you how to outsmart manipulative coworkers—those “snakes” who spread rumors, steal credit, or dump work on others—without losing your cool or hurting your career. Perfect for professionals at any stage, it delivers practical, no-fluff strategies to thrive in toxic workplaces and emerge stronger.

This book draws from organizational change management principles to examine Teresa of Avila’s 16th-century reform of the Carmelite Order. During the last twenty years of her life, Teresa addressed the problems she saw in the Carmelite monasteries of her day, including ineffective administration, overcrowding, and laxity in spiritual practices. By returning to the original purpose and written Rule of the Carmelite founders, Teresa launched a reform of the Carmelite Order using principles similar to those used in change management and information technology (IT) adoption today.