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This live seminar covers relationships: between husbands and wives, children and their parents, and employers and employees. Those who have learned to play the negotiating game well relieve tensions, substantially improve communications, and solve many day-to-day problems. With his trademark humor and irreverent style, Cohen uses stories, metaphors and real-life examples to inspire listeners to reflect upon their own personal behavior and experience to take charge of negotiating anything!

Does it seem that good ideas go nowhere at your company, that meetings are often a waste of time, and that nobody seems to be in charge? In Getting It Done, Roger Fisher and Alan Sharp tackle the inertia that afflicts many groups. The authors advance the idea of lateral leadership as a means of breaking apart the logjams that inhibit collaboration in organizations, and they offer surefire ways to help anyone get better results from coworkers.

Here with wit and wisdom, Herb Cohen reveals his own conceptual canopy—a step-by-step approach for establishing and maintaining mutually satisfying long-term relationships. Emphasizing the importance of style (manner and means) over substance (terms and conditions), and by use of recognizable anecdotes and examples, you will learn how to transform an opponent into a genuine partner.

John H. Johnson, the remarkable entrepreneur who founded the Ebony publishing empire, tells the story of his success. The wealthiest African-American in the US today, Johnson shares his rags to riches saga, from the many obstacles that confronted him to his ultimate triumph.

A Sportsman's Life is the story of a man, his company, and his love of the outdoors, his commitment to conservation, and his infectious enthusiasm for the good life. This memoir is a great listen for any angler or hunter—and even for those of us who just want to dress like one.

In Hope Is not a Method, Sullivan and co-author Colonel Michael Harper tell us how they kept the army well-trained and equipped for traditional functions while preparing it for a wide range of new and complicated missions, all in the midst of a dramatic reduction in both human and financial resources. Their approach is based on continuity and change: maintaining their focus on the army's historic vision and values while introducing new problem-solving techniques and training methods.

The new business management model begins with customer focus and ends with customer satisfaction. Companies intent on tracking their customers changing requirements and improving their services are encouraging their employees to interact with customers on a frequent basis. In an effort to learn more about what customers want, they have demonstrated that strengthening relationships with customers is critical to sustained growth and profitability.

Thirty-five years ago, Wayne Huizenga rose before the sun to run his garbage collection route. Today, the sun never sets on the international Blockbuster Video empire he created, and he has emerged from the spoils of the Paramount/Viacom merger one of the most powerful and wealthy figures in the entertainment and sports businesses.

Whether you're a new supervisor or an experienced manager, this inspiring audio will give you hundreds of ideas and strategies you can put to work immediately to get the most from your people. Based on Dun & Bradstreet's popular seminar "How to Be a Successful Supervisor," this dramatic program will strengthen your supervisory skills and make you a more productive, effective and successful manager.

This dramatic, inspiring audio presentation reveals how successful managers cut through red tape, people problems, and inertia in their day-to-day work to make things happen. In this audio you'll discover powerful, proven methods you can use to: Identify new professional opportunities and envision new managerial goals where others see none. Organize and motivate employees to work to the fulfillment of your goals.

Leading business professor Ian Mitroff asserts that the ability to spot the right problems, frame them correctly, and implement appropriate solutions is the true competitive edge of a successful and prosperous organization. In Smart Thinking for Crazy Times, Mitroff shows how to identify a genuine problem and approach it with a solid grasp of what is at stake, how to talk and think about it, and how to look at the whole situation in relation to its parts. Here is a complete guide to the art of asking the right questions and solving the right problems.

The intense competitiveness of today's economic world makes outstanding leadership a basic necessity. No matter how carefully an organization is designed to create the right atmosphere, structures, procedures, and managerial behavior, the nature of our rapidly changing environment means major changes are needed more frequently than ever before.