EPISODE 66

No guest this week, just Kevin and Jason locking the door to run a live diagnostic on their own companies. The prompt: name the single bottleneck that sets the speed for everything else, then rethink it from first principles instead of from inside the tools you already pay for. Across founder-led sales, high-ticket enterprise deals, AI video, and AI hiring, every constraint lands in the same neighborhood: trust, permission, and what people will actually accept. Along the way they dig into firing your "demon" customers, why product-market fit is becoming product-customer fit in the AI era, why frontline job applicants actually prefer AI interviews, the compliance walls slowing AI video for Fortune 500 brands, and why the only credential that survives AI is showing the work you did.

CHAPTERS

00:36 – Bottlenecks and first principles: running the test live

01:32 – Founder-led sales: "the bottleneck is me"

05:35 – Trust, referrals, and firing your demon customers

09:31 – From product-market fit to product-customer fit

12:46 – Why job applicants actually like AI interviews

14:21 – AI video, avatars, and testing at scale

18:25 – Healthcare, trust, and what people will accept

22:47 – Hiring: show the work, not the resume

BOOK MENTIONED

Angel Customers and Demon Customers: Discover Which Is Which and Turbo-Charge Your Stock by Larry Selden and Geoff Colvin

LINKS

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