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  • Construction is Changing | Workplus Ep. 24
    2026/08/13

    School is meant to be the best days of your life. For Jody Wilkinson, that cliché turned out to be true in a way he never expected.

    In this episode of Workplus, host Richard Kirk sits down with Jody Wilkinson, Managing Director at Henry Brothers, whose career in construction started, unintentionally, helping the caretakers maintain his old 1700s school building. What followed was a career spanning quantity surveying in London, technical leadership in consultancy, and now managing director of one of Northern Ireland's leading construction companies.

    Jody talks candidly about why he chose quantity surveying for all the wrong reasons, why apprenticeships weren't fashionable when he left school in 1997, and how the industry has been transformed by robotics, 3D printed buildings and AI. He also shares honest, practical advice for anyone thinking about a career in construction, and why the industry still has an image problem it needs to shake off.

    Whether you're a parent, teacher, young person exploring careers, or someone who thinks construction is just hard hats and diggers, this episode will change how you see the industry.

    In This Episode:
    — How a summer job with his school caretakers unintentionally started Jody's career in construction
    — Why he chose quantity surveying, and how wrong his expectations turned out to be
    — What it was really like starting his career in London during the construction boom of the early 2000s
    — The skills that actually make a great quantity surveyor, beyond the maths
    — Why apprenticeships weren't an option when he left school, and how that's changed for the better
    — How 3D printed concrete buildings and robotics are transforming the construction industry
    — Why construction still has an image problem, and what the industry is really made up of today
    — What it means to move from consultancy into running a construction company
    — His advice to his 16 year old self: don't waste your career chasing money
    — What is so good about work, from someone who has spent 26 years building things that last

    YouTube Chapters:
    00:00 - Opening quote: leaving things a little better than you found them
    00:16 - Welcome to Workplus
    00:58 - School days and the summer job that started it all
    02:06 - The sailing group and the school caretaker job
    03:22 - Subjects enjoyed at school and A-levels
    04:25 - Choosing quantity surveying, for the wrong reasons
    06:15 - Studying in Edinburgh in the last fee-free year
    07:31 - Working part-time on a building site during university
    09:53 - Graduating into a booming economy and moving to London
    10:57 - What a quantity surveyor actually does day to day
    12:33 - The real skills that make a great quantity surveyor
    13:19 - Advice to his 16 year old self
    14:10 - The move from consultancy to Henry Brothers
    15:03 - Recent projects: an MOT super centre and AMIC
    16:29 - 3D printed concrete buildings
    17:25 - Why labour will always matter, even as the industry changes
    18:38 - Advice for anyone considering a career in construction
    20:37 - Moving into a leadership role as managing director
    23:23 - Building a legacy and finding purpose in construction
    25:35 - What is so good about work?

    Thanks for watching Workplus, the podcast that shines a light on the people doing good work across Northern Ireland.

    Find more stories, resources, and tools to help guide the next generation at workplus.app

    Know someone exploring their career options? Share this with a parent, teacher, or future leader.

    Subscribe so you never miss a story.

    #CareerDevelopment #Construction #NorthernIrelandCareers #WorkplusPodcast #Apprenticeships #Engineering #YouthEmployment #Innovation

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.
    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app
    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.
    🎙 Follow so you never miss a story.

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

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    26 分
  • Starting a Career in the Age of AI | Workplus Ep. 23
    2026/07/30

    What's the wrong question to ask about AI and jobs? "Are the machines going to take all our jobs?" Gareth Hetherington has a better one.

    In this episode of Workplus, host Richard Kirk sits down with Gareth Hetherington MBE, Director of the Ulster University Economic Policy Centre, one of Northern Ireland's leading economists and the person behind some of the most important research on skills, demographics and the future of work in the region.

    Gareth worked three jobs the summer after his GCSEs, fell in love with economics at A-level, built a career across the Northern Ireland Audit Office and PwC, and has spent the last decade producing research that has shaped how politicians, employers and universities think about skills and education pathways. His verdict on AI? It won't take your job. But someone using AI will.

    Whether you're a parent, teacher, young person choosing your next step, or an employer trying to understand where the workforce is heading, this episode is packed with evidence-based insight delivered in a way that is anything but dry.

    In This Episode:
    — How working seven days a week at sixteen, in a bar, a landscape garden and a mayonnaise factory, shaped Gareth's career thinking
    — Why economics was the first subject he ever fell in love with
    — How a temporary civil service job led to a career in economic policy
    — What the Northern Ireland Skills Barometer actually found, and why it matters for young people today
    — The demographic challenge nobody is talking about: fewer young people entering the workforce
    — Why the Saturday job is more important than ever for developing the skills employers actually want
    — What transversal skills are and why employers now value them as much as technical qualifications
    — The real question to ask about AI: not whether it will take jobs, but whether it will arrive quickly enough to fill the ones we don't have people for
    — Why AI won't take your job, but someone using AI will
    — What work gives Gareth purpose, and why he is not sure he ever wants to retire

    YouTube Chapters:
    00:00 - Opening quote: AI won't take your job, but someone using AI will
    00:23 - Welcome to Workplus
    01:02 - Working seven days a week at sixteen
    03:33 - What those early jobs actually taught him
    05:00 - Falling in love with economics at A-level
    06:30 - Choosing a degree and going to Newcastle
    08:11 - University and the start of a career path
    09:00 - A temporary civil service job that changed everything
    11:00 - The Northern Ireland Audit Office and becoming a qualified accountant
    13:13 - Developing the audit nose
    14:30 - Moving to PwC and economic policy work
    16:25 - Joining Ulster University Economic Policy Centre
    18:01 - What the research says to young people and parents today
    19:00 - The Skills Barometer and the missing middle
    22:17 - The demographic challenge: fewer young people in the workforce
    25:00 - Transversal skills and what employers really want
    27:24 - Why the Saturday job still matters
    30:02 - People buy people, not products
    30:56 - AI and the wrong question
    32:20 - The machines won't come quickly enough
    34:01 - AI optimism and productivity
    38:39 - What happens when one door closes
    41:57 - What is so good about work?

    Thanks for watching Workplus, the podcast that shines a light on the people doing good work across Northern Ireland.

    Find more stories, resources, and tools to help guide the next generation at workplus.app

    Know someone exploring their career options? Share this with a parent, teacher, or future leader.

    Subscribe so you never miss a story.

    #CareerDevelopment #AI #NorthernIrelandCareers #WorkplusPodcast #Economics #FutureOfWork #Apprenticeships #YouthEmployment #Skills

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.
    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app
    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.
    🎙 Follow so you never miss a story.

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

    🎙Follow so you never miss a story.


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    46 分
  • Finding Your Path | Workplus Ep. 22
    2026/07/16

    What's the best piece of advice Gavin Annon has ever been given? Regret is always harder to deal with than failure. Everything else follows from that.

    In this episode of Workplus, host Richard Kirk sits down with Gavin Annon, Chief Sales Officer at Mount Charles Group, one of Northern Ireland's top ten employers with over three and a half thousand people across the island of Ireland. Mount Charles started thirty-eight years ago when Gavin's dad was turned down from the police for being a quarter of an inch too short. What followed was a journey from contract catering with no office, no money and no name, to one of the biggest companies in Ireland.

    Gavin's own path was anything but linear. Business information technology at Queen's, a post-grad in chartered marketing, a stint as a professional DJ, and ten years with Tesco before the time felt right to join the family business. His advice to anyone trying to figure out what comes next is simple: don't be afraid of something that isn't normal, fail fast, try hard, and don't rush to find your path.

    Whether you're a parent, teacher, young person, or budding entrepreneur, this episode is packed with honest, hard-won insight from someone who has seen both sides of the risk.

    In This Episode:
    — How a quarter of an inch changed the course of one family's story and created a business empire
    — Why Gavin studied business IT, became a professional DJ and spent ten years at Tesco before joining Mount Charles
    — Why he'd never recommend a rigid career plan to a sixteen year old
    — What makes a great entrepreneur, and what Northern Ireland gets right about taking risks
    — The five service lines of Mount Charles and how cleaning started because a cleaner didn't turn up one day
    — Why hospitality is never just a stepping stone job
    — The casual events team of 1,200 people and how it helps young people try before they buy
    — Why Mount Charles has a fully dedicated learning and development team
    — His advice to parents: let them breathe, give them the spark, and be there to catch them
    — What is so good about work, from someone who has built a career on purpose

    YouTube Chapters:
    00:00 - Opening quote: regret is harder than failure
    00:21 - Welcome to Workplus
    01:00 - How Mount Charles started 38 years ago
    02:19 - Gavin's career path: Queen's, DJ, Tesco and beyond
    04:11 - Choosing business information technology at Queen's
    05:24 - Advice for sixteen year olds: don't be afraid of something that isn't normal
    06:57 - What makes a great entrepreneur
    08:26 - What Mount Charles looks like today
    10:45 - Jobs people don't know exist at Mount Charles
    12:43 - Opportunities for young people at sixteen
    14:23 - Why hospitality is never just a stepping stone
    15:45 - The workforce challenge and how Mount Charles responds
    16:02 - Learning, development and leadership academies
    18:17 - Advice to parents and teachers
    20:29 - Let them find their path
    23:23 - What is so good about work?

    Thanks for watching Workplus, the podcast that shines a light on the people doing good work across Northern Ireland.

    Find more stories, resources, and tools to help guide the next generation at workplus.app

    Know someone exploring their career options? Share this with a parent, teacher, or future leader.

    Subscribe so you never miss a story
    .
    #careerdevelopment #entrepreneurship #NorthernIrelandCareers #WorkplusPodcast #hospitality #youthemployment #apprenticeships

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

    🎙 Follow so you never miss a story.

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

    🎙Follow so you never miss a story.


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    25 分
  • Qualifications Aren't Enough | Workplus Ep. 21
    2026/07/02

    What matters more when you're hiring someone new: the grades on the page, or everything else?

    For Joanne Lennox, it's everything else.

    In this episode of Workplus, host Richard Kirk sits down with Joanne Lennox, Founder of JLC Solutions and one of the people behind one of Northern Ireland's earliest apprenticeship pathways in construction. Joanne spent over thirty years working in the people function, from the shop floor to senior HR leadership, before stepping away from the corporate world to become an independent consultant.

    Joanne talks candidly about why she got her first job in a coffee shop just to start earning, why she pushed back on the idea of being "work ready" in favour of being "life ready," and why only 11 percent of employers in Northern Ireland currently offer apprenticeships. She also shares the honest truth about what actually makes a candidate stand out in an interview, and what doesn't.

    Whether you're a parent, teacher, young person preparing for interviews, or an employer thinking about building an apprenticeship programme of your own, this episode is full of practical, no-nonsense advice.

    In This Episode:

    — Why Joanne chose a coffee shop job over anything else, just to start earning

    — The difference between being "work ready" and being "life ready"

    — What the "people function" really means beyond traditional HR

    — How Joanne helped build one of Northern Ireland's first apprenticeship pathways in construction

    — Why only 11% of employers in Northern Ireland offer apprenticeships, and why that's a missed opportunity

    — What actually differentiates candidates at interview, beyond their grades

    — Joanne's honest interview pet peeves after decades on the other side of the table

    — Her advice to her own 16-year-old: don't panic, you don't need it all figured out

    — What's so good about work, fifteen years after that first coffee shop shift

    YouTube Chapters:

    00:00 - Welcome to Workplus

    00:21 - What did you do for work experience at school?

    02:06 - The skills work experience gives you that a classroom can't

    04:12 - Work ready vs life ready

    06:31 - What is the "people function"?

    08:35 - Building a toolkit: how HR skills develop over a career

    13:11 - Advice for a 16-year-old trying to choose a path

    16:32 - Building one of NI's first apprenticeship pathways

    20:03 - What apprenticeships opened up for the organisation

    25:33 - Why only 11% of NI employers offer apprenticeships

    26:50 - What really differentiates candidates at an interview

    30:17 - Interview pet peeves

    33:35 - Learning from a degree apprentice in her own team

    36:14 - Advice to her 16-year-old self

    38:01 - What is so good about work?

    Thanks for watching Workplus, the podcast that shines a light on the people doing good work across Northern Ireland.

    Find more stories, resources, and tools to help guide the next generation at workplus.app

    Know someone exploring their career options? Share this with a parent, teacher, or future leader.

    Subscribe so you never miss a story.

    #careerdevelopment #apprenticeships #northernirelandcareers #workpluspodcast #hrleadership #careeradvice #youthemployment

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

    🎙 Follow so you never miss a story.

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

    🎙Follow so you never miss a story.


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    43 分
  • Learning Through Change | NIE Networks | Workplus
    2026/06/18

    What does it take to build a rewarding career in engineering — and does it matter how you get there? Not as much as you might think.

    In this final episode of the Workplus NIE Networks series, host Richard Kirk sits down with two engineers whose routes into the company couldn't be more different. Joel McCreery studied electrical engineering at Queen's and joined NIE Networks' network innovation team straight from university.

    Sinéad Norwood worked at Next for ten years, was a classroom assistant, and applied for a cable jointing apprenticeship at the age of twenty-six — after watching the children in her class apply during a careers session.

    Together, they paint a vivid picture of what a career at NIE Networks really looks like: the variety, the responsibility, the learning, and the sense that no two days are ever quite the same.

    Whether you're a parent, teacher, young person exploring careers, or someone thinking about a career change at any age, this episode is full of honest insight about what it means to do work that genuinely matters.

    In This Episode:
    — How Sinéad went from Next and classroom assistant to cable jointing apprentice at twenty-six
    — Why Joel picked up a Queen's engineering brochure in the back of a classroom and never looked back
    — What cable jointing actually involves — and why it is probably less dangerous than you think
    — How NIE Networks supported Sinéad through a degree in electrical engineering after her apprenticeship
    — What the network innovation team does and why flexibility services are key to Northern Ireland's net zero future
    — Why resilience and adaptability matter more than any module you studied at university
    — What change management looks like inside a major utilities company
    — Why no two days are the same — from underground shutdowns to community forums
    — The advice both guests would give their sixteen-year-old selves
    — Why the possibilities within NIE Networks are, in Sinéad's words, endless

    YouTube Chapters:
    00:00 - Opening quotes
    00:29 - Welcome to Workplus
    01:14 - Meet Joel McCreery and Sinéad Norwood
    01:20 - School subjects and early interests
    02:32 - Sinéad's non-traditional path
    03:09 - Joel's part-time work and summer jobs
    04:22 - Joel's work experience in aerospace manufacturing
    05:51 - How Sinéad's varied career led her to NIE Networks
    07:39 - Applying for a cable jointing apprenticeship at twenty-six
    08:53 - What cable jointing actually involves
    09:54 - From apprentice to graduate: Sinéad's degree journey
    11:17 - How Joel found his way to NIE Networks via Queen's and SONI
    13:09 - What the network innovation team does
    14:57 - Flexibility services and the energy transition
    16:16 - Skills needed every day on the job
    18:34 - Change management, resilience and adaptability
    19:44 - Data, net zero and the future of the network
    21:06 - Advice to their sixteen-year-old selves
    22:59 - What is so good about work?
    25:00 - Closing thoughts

    Thanks for watching Workplus, the podcast that shines a light on the people doing good work across Northern Ireland.

    Find more stories, resources, and tools to help guide the next generation at workplus.app

    Know someone exploring their career options? Share this with a parent, teacher, or future leader.

    Subscribe so you never miss a story.

    #careerdevelopment #apprenticeships #northernirelandcareers #workpluspodcast #nienetworks #energytransition #womeninengineering #youthemployment

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

    🎙 Follow so you never miss a story.

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

    🎙Follow so you never miss a story.


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    26 分
  • How to Build a Successful Career | NIE Networks | Workplus
    2026/06/04

    What if you don't know what you want to do at sixteen — but you're willing to work hard and stay open to what comes next?
    Everything.

    Meet Mark Nixon, Head of Digital Delivery at NIE Networks. Mark didn't have a five-year plan when he left secondary school. He studied economics, English, and geography at A-level not because he knew where they'd take him, but because they interested him. His career breakthrough came from a summer placement at an insurance company, then a clerical trainee role at Northern Ireland Electricity managing the company fleet.

    But here's where the story shifts: Mark became curious about the IT systems behind his job. An aptitude test, a programming course in Austria, and thirty years of growing expertise transformed him into one of the people driving net zero ambitions across Northern Ireland. He even left NIE for eleven years to develop himself elsewhere — then came back stronger, eventually leading the entire digital delivery function.

    This is a story about attitude, openness, and the power of a strong work ethic. Mark's advice to his younger self applies to anyone questioning their path: don't stress about knowing exactly what you want to do. Find an organisation that lets you explore, stay honest, work hard, and stay open to opportunities as they come.

    In This Episode:
    • Why not knowing your career direction at sixteen is completely normal
    • From clerical trainee to Head of Digital Delivery
    • The one thing that matters more than qualifications
    • Why technology and IT are genuinely solid career choices right now
    • Cybersecurity as a fast-growing, essential field
    • How IT systems are central to achieving net zero
    • Using data to make safer, smarter decisions on energy networks
    • What it means to work as part of Northern Ireland's fabric
    • Developing and leading the next generation of talent
    • How the meaning of work evolves as your career grows

    YouTube Chapters:
    0:00 – Why technology is a strong career path
    1:34 – School subjects and career uncertainty
    2:36 – First work experience at Friends Provident
    3:59 – The power of being part of a team
    6:07 – First real job: clerical trainee at NIE Networks
    7:10 – Managing the vehicle fleet
    8:20 – How curiosity sparked a career change
    10:12 – Discovering your passion through doing
    11:44 – What really drives success in tech
    12:30 – Attitude and work ethic are everything
    14:08 – Why IT is central to decarbonisation
    14:45 – Technology as a solid, secure career choice
    16:29 – The huge demand for cybersecurity skills
    18:25 – Being part of the fabric of Northern Ireland
    20:03 – Advice to your sixteen-year-old self
    21:25 – Career growth, leaving, and coming back
    22:59 – What's really good about work

    Thanks for watching Workplus, the podcast that shines a light on the people doing good work across Northern Ireland.

    Find more stories, resources, and tools to help guide the next generation at workplus.app

    Know someone exploring their career options? Share this with a parent, teacher, or future leader.

    Subscribe so you never miss a story.

    #Workplus #CareerAdvice #Technology #CareersInTech #NIENetworks #NorthernIreland #NetZero #YoungPeople #CareerJourney #Podcast

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.
    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app
    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.
    🎙 Follow so you never miss a story.

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

    🎙Follow so you never miss a story.


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    25 分
  • Powering Purpose | NIE Networks | Workplus
    2026/05/21

    What does telling the story behind the numbers have to do with building a meaningful career? Everything.

    In this episode of Workplus, host Richard Kirk sits down with Claire Woolsey, Senior Manager of Financial Planning & Regulation at NIE Networks, whose career journey — from a village bakery and university summer jobs to leading a team at the heart of Northern Ireland's energy transition — proves that you don't need a maths A-level to thrive in finance. You just need curiosity, people skills, and the courage to take a leap of faith.

    From a joint law and accountancy degree at Queen's, to a training contract at EY, to a 20-year career at NIE Networks that she genuinely loves, Claire's story shows how following your interests — even when you're not sure where they'll lead — can take you further than any fixed plan.

    Whether you're a parent, teacher, young person exploring careers, or someone considering a move into finance or the energy sector, this episode is packed with honest insights about career progression, leadership, and what it really means to do work that matters.

    In This Episode:

    - Why geography, history and politics at A-level led to a career in accountancy
    - The part-time jobs that built the skills Claire uses every day as a senior leader
    - What a training contract at EY really involves — and why Saturday classes are part of the deal
    - The temporary role at NIE Networks that became a 20-year career
    - What financial planning looks like when you're forecasting a decade into the future
    - How NIE Networks supported Claire through maternity leave, job shares and flexible working
    - Why the most important skill in finance is telling the story behind the numbers
    - What it means to lead a team with purpose — and make people feel genuinely valued
    - NIE Networks' triple Investors in People accreditation — the only company in the UK to achieve it
    - Claire's advice to her 16-year-old self: follow your passion, embrace the tough moments, grasp every opportunity

    00:00 - Opening quote: Leading the team is the privilege of my role
    00:28 - Welcome to Workplus
    01:06 - Meet Claire Woolsey
    01:20 - School days: geography, history, politics — and PE
    02:50 - Part-time jobs: the bakery, the lifeguard pool and the electoral canvass
    05:00 - The skills those jobs built — and why they still matter
    07:05 - Choosing a degree: law, accountancy and a year in the States
    08:12 - Why you don't need maths at A-level to work in finance
    09:29 - The story behind the numbers
    10:00 - From EY to NIE: a leap of faith on a temporary contract
    12:57 - What's changed at NIE Networks in 20 years
    14:29 - Flexible working, job shares and balancing a career with family
    15:18 - Financial planning and the energy transition
    16:08 - Regulatory finance and what a price control involves
    16:35 - Leading a team of eight with purpose
    19:25 - Advice to her 16-year-old self
    20:03 - What's so good about work?
    21:27 - Closing thoughts


    Thanks for watching Workplus, the podcast that shines a light on the people doing good work across Northern Ireland.

    Find more stories, resources, and tools to help guide the next generation at https://www.workplus.app/.
    Know someone exploring their career options? Share this with a parent, teacher, or future leader.

    Subscribe so you never miss a story.

    #CareerDevelopment #Finance #NorthernIrelandCareers #WorkplusPodcast #NIENetworks
    #EnergyTransition #Apprenticeships #YouthEmployment

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

    🔗 Find more stories, tools, and guides to help young people and returners explore meaningful careers at workplus.app

    📩 Know someone who would find this helpful? Share it with a parent, teacher, or future changemaker.

    🎙Follow so you never miss a story.


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    22 分
  • Growth Through Opportunity | NIE Networks | Workplus
    2026/05/07

    What does stepping outside your comfort zone have to do with building a successful career? Everything.


    In this episode of Workplus, host Richard Kirk sits down with Paula Leathem, Head of Human Resources at NIE Networks, whose remarkable journey from clerical apprentice to senior leader proves that the opportunities that challenge us most are often the ones that shape our futures. From working in a newsagent at 13 to leading HR for Northern Ireland's electricity network, Paula's story shows how curiosity, respect, and seizing opportunities can unlock unexpected career paths—even if you don't have it all figured out at 16.


    Whether you're a parent, teacher, young person exploring careers, or an HR professional, this episode is packed with honest insights about apprenticeships, career progression, and the future of work in the energy sector.


    In This Episode:

    • Why practical subjects and team sports matter more than you think
    • The value of early work experience—from newsagents to care homes
    • How Paula went from customer service to leading HR (without an HR degree)
    • What NIE Networks offers beyond STEM: finance, IT, procurement, and more
    • The future of green skills and achieving net zero
    • Why AI won't replace people—but will change how we work
    • The surprising role of cyber security in electricity networks
    • Paula's advice to her 16-year-old self: embrace the uncomfortable
    • What makes work meaningful (hint: it's about people)

    YouTube Chapters:

    00:00 - Opening quote: Don't be afraid to take opportunities

    00:28 - Welcome to Workplus

    01:09 - Meet Paula Leathem

    01:20 - School days: favourite subjects and team sports

    2:46 - Early work experience in newsagents and care homes

    04:10 - Making the leap after school

    05:14 - Starting as an apprentice at NIE Networks

    06:22 - The challenge and reward of customer service

    07:09 - From customer service to HR leadership 1

    0:33 - Apprenticeship and graduate programmes at NIE Networks

    12:03 - Opportunities beyond STEM subjects

    12:56 - Green skills and the future of energy work

    14:19 - Cyber security in the electricity network

    15:34 - Advice to her 16-year-old self

    16:27 - What's so good about work?

    17:15 - Closing thoughts

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    #CareerDevelopment #Apprenticeships #NorthernIrelandCareers #WorkplusPodcast #HRLeadership #GreenSkills #NIENetworks #YouthEmployment

    🎧 Thanks for listening to Workplus, the podcast that brings real jobs into the light.

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