Healing Chat by Tolicious is created by Cass Uk and hosted today by Samantha Chapman.

In this episode, Samantha sits down with Emily Robertson, founder of Forward From Here and creator of the Ministry of Not Yet framework, to explore why lasting change isn't about willpower—it's about understanding behaviour.

Drawing on her background in occupational therapy, behaviour change, solution-focused practice, and motivational interviewing, Emily explains why our behaviours are often protective rather than problematic. Instead of asking, "What's wrong with me?", she encourages us to ask, "What is this behaviour trying to protect?"

Together, they discuss fear, perfectionism, procrastination, people-pleasing, leadership, entrepreneurship, and the behavioural patterns that influence our decisions at work and in life. Emily also shares her journey from taking voluntary redundancy to building her own business, offering practical lessons on overcoming fear and embracing change.

Whether you're a leader, entrepreneur, coach, healthcare professional, or someone navigating a life transition, this conversation will help you better understand yourself and others.

✔ Why behaviour always has a purpose

✔ Creating the right conditions for lasting change

✔ The psychology behind fear, perfectionism and procrastination

✔ Understanding the cycle of ambivalence

✔ How people-pleasing develops as a protective behaviour

✔ The 10 Ministry of Not Yet behavioural characters

✔ Why resistance is valuable information

✔ Building greater self-awareness in leadership and business

00:00 Introduction

02:10 Personal experiences and behaviour change

03:02 Creating conditions for change

04:15 A real client story

05:37 Understanding ambivalence

06:22 Matching support to the individual

07:20 Leaving employment to start a business

08:34 Fear and life transitions

09:35 Perfectionism and safety behaviours

11:40 Procrastination and visibility

13:47 Building confidence

16:15 Rethinking healing

18:32 The Ministry of Not Yet

19:02 The Traditionalist

20:35 The Permission Seeker

21:30 The remaining behavioural characters

23:47 Recognising your own patterns

24:50 Fear of rejection

26:56 Reframing behaviour

27:30 Solution-focused approaches

28:28 Resistance as information

29:15 Leadership and self-awareness

🌐 Website: Forward From Here

💼 LinkedIn: Emily Robertson on LinkedIn

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