In this episode, Garrett exposes the hidden reason restaurants quietly lose thousands of customers: no mobile-first experience. He breaks down how today’s diners—especially Gen Z—choose where to eat using only their phones, and why outdated menus, slow mobile ordering, and poor digital visibility make restaurants invisible. Garrett shows what owners must fix now to stay relevant, boost orders, and avoid becoming another statistic.

In this episode, Garrett Lang explains why the biggest threat to restaurants today isn’t bad food—it’s being invisible online. Using real stories, he shows how SEO, Google Maps accuracy, and customer reviews can make or break your business. Learn actionable steps to make your restaurant easy to find, boost trust, and attract more customers—even if your food is already world-class.

In this episode of Why Restaurants Fail, Garrett Lang dives into one of the most overlooked killers of restaurant profits — overly complex menus.

From kitchens overwhelmed by endless ingredients to customers paralyzed by too many options, Garrett exposes how “more choices” can actually lead to chaos, waste, and shrinking margins. He breaks down why big chains like The Cheesecake Factory can handle complexity — and why most independent restaurants can’t.

Discover how to simplify your menu without losing creativity, focus on your best-selling dishes, and turn your menu into a profit-driving system that highlights what customers love most. Because in the end, success isn’t about offering everything — it’s about offering the right things beautifully and consistently.