When your business gets quiet, people notice. And they do not assume you are fine. They assume something is wrong.

Bobby Mink makes the case that visibility is the most underrated competitive advantage a business has right now, and that it is not a marketing problem. It is a leadership one. Every week you are either building confidence or creating uncertainty, and silence communicates just as loudly as words.

Bobby walks through seven reasons visibility matters, from the fact that your customer's first visit is almost always digital, to why teaching beats selling, to why one viral post will never do what a consistent weekly one will. Along the way he shares the division president who asked him the question that sums the whole thing up: why did we wait until things got slow to start doing this?

If you are good at what you do but bad at telling anyone about it, this one is for you.

Seven reasons visibility is your most underrated competitive advantage:

1. Your customer's first visit is digital

2. Going quiet looks like you're struggling

3. Visibility builds trust before you need it

4. Teach more than you sell

5. Video makes your business human

6. Consistency beats intensity

7. Visibility creates opportunity

"Visibility becomes influence. Influence becomes trust. Trust becomes opportunity. Opportunity becomes growth. And that is how great businesses are built."

Chapters:

00:00 Cold open: why did we wait until things got slow?

00:25 Welcome and the seven reasons

01:10 Why most companies are bad at telling their own story

02:06 Visibility is not marketing, visibility is leadership

02:38 1. Your customer's first visit is digital

03:23 Knowing your target market

04:12 Your digital front doors

04:50 The division president who wished he had not waited

05:58 2. Going quiet looks like you're struggling

06:41 The real struggle is consistency

07:26 Confidence attracts confidence

08:09 3. Visibility builds trust before you need it

09:22 The trust account and third party validation

10:29 Start the conversation where they already are

11:02 4. Teach more than you sell

12:11 Every business should become an educator

13:31 Introduce your team, be real people

14:28 Raving fans, inside and outside

15:36 Teach your industry and become the expert

16:04 5. Video makes your business human

17:04 Show the space, show the process

17:33 Perfection is not required

18:32 Authenticity wins

19:14 6. Consistency beats intensity

19:44 One viral post will not change your business

20:25 Business growth comes from consistency

21:44 7. Visibility creates opportunity

22:28 Better employees find you

23:06 New partners and referrals

23:26 Better vendors and better opportunities

25:28 Visibility is leadership

26:22 The state of the company talk

28:38 Visibility is not ego, visibility is service

29:59 The better question to ask before you post

30:43 Influence, trust, opportunity, growth

31:37 Close and how to reach Bobby

Mentioned in this episode:

Raving Fans, by Ken Blanchard and Sheldon Bowles

Suggest a topic for a future episode: ChoiceConsultingMan.com/Podcast

Schedule a free coaching conversation: ChoiceConsultingMan.com/contact

Bobby's books, Choices and Clarity: ChoiceConsultingMan.com/books

A video version of this episode is on YouTube. Search Choices Create Change.