Why Aligning Your Product & Engineering Teams Earlier WORKS w/ Jeff Prince, CTO of XOi | Episode 171
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Why Aligning Your Product & Engineering Teams Earlier WORKS w/ Jeff Prince, CTO of XOi | Episode 171
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概要
In this episode of Software Leaders Uncensored, host Steve Taplin speaks with Jeff Prince, CTO of XOi, about the evolution of engineering leadership, challenges in field service management, and the integration of AI in software development. They discuss the importance of aligning product and engineering teams, effective onboarding of new engineers, and key metrics for engineering success. Jeff shares insights on dealing with non-technical stakeholders and the lessons learned from failures in his career. The conversation concludes with advice for tech leaders navigating the industry's complexities.
Key Takeaways:
- Usability and offline functionality are critical for field service software.
- AI is transforming user experiences in field service management.
- Maintaining a human in the loop is essential in AI applications.
- Balancing tech debt with new features is a continuous challenge.
- Effective onboarding involves pairing new engineers with experienced ones.
- Key metrics for engineering success include velocity and defect escape rate.
- Networking with peers is vital for tech leaders.
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