『Why AI Efficiency Won't Give You a Competitive Advantage | Don Scheibenreif』のカバーアート

Why AI Efficiency Won't Give You a Competitive Advantage | Don Scheibenreif

Why AI Efficiency Won't Give You a Competitive Advantage | Don Scheibenreif

無料で聴く

ポッドキャストの詳細を見る
Send us Fan MailAI efficiency won't give you a competitive advantage. So what will?AI is rapidly changing how businesses operate—but most companies are still using it to make existing processes faster, cheaper and more efficient.In this episode of The AI Visionary Podcast, Joel Azariah and Milind sit down with Don Schibenreif, former Gartner executive and co-author of When Machines Become Customers, to explore why the next phase of AI will fundamentally change how companies compete.Don argues that only 1 in 10 AI projects currently delivers positive ROI, while only 1 in 50 delivers truly game-changing or disruptive capability. The problem? Too many organizations are focused on "everyday AI" and efficiency rather than using AI to create new business models and new sources of value. The conversation explores what CEOs and business leaders need to do differently—from preparing for machine customers and agentic commerce, to redesigning operating models, building trust in AI agents, developing AI-savvy workforces and deliberately protecting the human experiences that machines cannot replicate.Don also shares his thinking on the emerging "Great Customer Shift"—the transition from human customers to machine customers—and why organizations need to start preparing now. In this episode, you'll discover: Why AI efficiency alone won't create sustainable competitive advantage Why only 1 in 10 AI projects currently delivers positive ROI Why CEOs need to invest in game-changing AI, not just automation How AI agents are creating the era of the machine customer Why 15–20% of revenue could come from machine customers by 2030 How companies can prepare for agentic commerce Who should be responsible when an AI agent makes a mistake Why AI agents need guardrails, transparency and human oversight Why AI should be treated as a collaborator—not simply an employee replacement How organizations can build an AI-savvy workforce Why "moments of humanity" could become a competitive advantage How companies can use AI to create new business models, rather than simply cut costs Why leaders need to think beyond today's efficiency gains and focus on future sources of growth⏱️ Chapters00:00 The AI Agents That Don't Work For You00:35 What Happens When Your Customer Isn't Human?01:23 Why Machine Customers Are Finally Becoming Real04:04 Are Companies Ready for Machine Customers?05:06 The Three Phases of Machine Customers06:54 Who Is Responsible When AI Makes a Mistake?08:59 What Is an Autonomous Business?11:22 Will AI Replace Human Jobs?14:04 Why CEOs Are Getting AI Wrong16:00 The AI Leadership Trust Gap17:22 What Companies Get Wrong About AI Customers18:36 Are AI Agents the New Employees?20:55 AI Agents Aren't Employees—They're Collaborators23:37 Are CEOs Ready for Machine Customers?24:50 The Trust Problem With AI Agents27:55 How AI Will Change Brands and Marketing30:20 Why Most Companies Are Chasing Efficiency31:10 Why Only 1 in 10 AI Projects Deliver ROI32:42 Why AI Efficiency Won't Create Competitive Advantage34:10 The AI Companies Creating New Sources of Value36:54 How Don Predicted the Rise of Machine Customers39:01 When Everyone Has Access to the Same AI41:28 How to Protect Your Brand in an AI World43:01 Can AI Governance Keep Up With AI Speed?43:57 The Rise of the Guardian Agent45:14 Humans + AI: Who Should Be in Charge?46:47 Why Human Creativity Still Matters49:03 The "Moments of Humanity" Advantage51:55 The Great Customer Shift53:28 Rapid Fire: The Future of Machine Customers54:25 Will Machines Outnumber Human Customers?54:59 Final ThoughtsIf this episode made you rethink how your company should compete in the AI era, share it with another business leader.The AI Visionary Podcast is a platform where AI leaders share bold, unique and tangible insights about pathways to realizing meaningful ROI from AI, pitfalls to avoid and their success stories.These conversations go beyond the hype to uncover what it takes for organizations to be successful in their AI transformation journeys from a leadership, talent, strategy and operating model perspective. Co-hosted by Joel Azariah and Milind, new episodes release every month via You Tube, Spotify, Apple Podcasts and various other Podcasts ChannelsLinksYouTube Channelhttps://www.youtube.com/@TheAIVisionaryPodcastSpotify Channelhttps://open.spotify.com/show/3Bt27yjIzXP9Yr1JyqzpTv?si=feq6M3RTR1ywJS_694-Q7A&nd=1&dlsi=ce2a21ba58db44b6LinkedIn Podcast Pagelinkedin.com/company/the-ai-visionary-podcastJoel Azariah LinkedIn Page...
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません