エピソード

  • The #1 Secret Real Estate Agents Use to Get Buyer Rep Agreements Signed Every Time

    The #1 Secret Real Estate Agents Use to Get Buyer Rep Agreements Signed Every Time
    2025/10/14
    In this episode of the Who Cares? Podcast, Jeff Jackel and Jay O’Brien unpack the real work behind getting buyer representation agreements signed—consistently and ethically. Forget “order-taking” and door-unlocking. This conversation shows how education, orientation, and transparency turn you from a commodity into a trusted fiduciary. Jeff and Jay start by separating hospitality and feel-good brand moments from the core responsibility of representation. Hospitality keeps you memorable; fiduciary service protects your client. The difference? A clear, methodical buyer orientation that sets expectations on day one: process, risks, timelines, forms, common hiccups, and the exact ways you’ll advocate for the client. When you front-load education, objections drop and exclusivity becomes the natural next step. They break down what clients don’t know (and why it hurts them): why Redfin access isn’t representation, why “whoever opens the door” is risky, how compensation actually works (what’s published, what’s negotiable, and what happens when a listing underpays the buy-side), and how a well-written buyer rep agreement protects both parties. You’ll hear practical talk tracks for explaining your fee (“my fee is X; seller credit applies first; if there’s a delta, here’s how we solve it”), how to request a seller make up the difference, and alternative levers (credits, buydowns, closing-cost structure) so the buyer doesn’t feel the hit. The hosts also address the elephant in the room: real estate commissions are meaningful money. Own that. Acknowledge the economics while showing the work behind the fee—weeks or months of search, showings, failed offers, inspection and appraisal risk, lender variables, and the reality that you only get paid if it closes. Then earn the signature by pairing humility with structured expertise: a clear process, proactive risk-surfacing, and specific, property-level insight (setbacks and add-ons, panels and permits, contract language that actually protects the buyer). That’s how you become the advisor clients trust—and why they sign. They close by looking ahead: as AI eats more transactional tasks, the defensible agent is the one who orients, educates, frames decisions, and manages emotion in the most important purchase of a client’s life. Hospitality matters—but fiduciary mastery is what keeps you irreplaceable. If you’re an agent who wants exclusivity without awkwardness, this is your blueprint: educate first, present the agreement confidently, and deliver real representation that clients can feel.
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    38 分
  • Alex Hormozi’s $100M Money Models — We Break Down the Playbook (No BS)

    Alex Hormozi’s $100M Money Models — We Break Down the Playbook (No BS)
    2025/10/07
    In this episode of the Who Cares? Podcast, hosts Jeff Jackel and Jay O’Brien dive deep into one of the most fascinating and meta business launches in recent memory — Alex Hormozi’s $100 Million Money Models. What started as Jeff’s unexpected poolside encounter with Hormozi in Laguna Beach quickly turns into an unfiltered breakdown of how Hormozi’s book launch became a masterclass in influence, psychology, and scale. From the $6,000 donation model to the $100 million revenue milestone in just 72 hours, Jeff and Jay analyze the layers behind Hormozi’s success — the tiered pricing strategy, the psychology of perceived value, the power of reciprocity, and the way he used AI (ACQAI) to turn thousands of live consultations into a scalable consulting product. They explore how Hormozi transformed something completely unscalable — one-on-one problem solving — into a digital product that helps entrepreneurs replicate his frameworks instantly. Throughout the conversation, the hosts ask heavy questions that every entrepreneur faces: When does persuasion become manipulation? Is it still ethical if it creates genuine value? Can a single insight or a small implementation from free content change an entire business? Drawing parallels to their own company, Client Giant, they discuss how thoughtful influence and value-driven psychology can both serve customers and drive massive retention and referrals. Beyond Hormozi’s strategy, the discussion also reflects on the broader entrepreneurial mindset — the idea that a single system, offer, or mindset tweak can pay for itself overnight. The hosts share their own experiences applying Hormozi’s lessons, how micro-adjustments to framing and offers led to significant revenue changes, and why mastery of communication is often more valuable than any product or campaign. In true Who Cares? fashion, the episode mixes serious insights with humor, personal stories, and philosophical tangents. From Jeff’s story of being recognized by Hormozi to Jay’s hilarious idea of becoming a “hospitality penetration tester” after a steak-knife-less dinner at a luxury hotel, the episode captures the balance of intelligence, honesty, and levity that defines the show. Whether you’re a startup founder, a small business owner, or just obsessed with how the best in the game build systems that scale, this episode breaks down what actually made Hormozi’s $100 Million Money Models launch a once-in-a-generation case study in business, marketing, and psychology. Tune in to discover how a combination of generosity, data, and deeply human persuasion can redefine what’s possible in modern entrepreneurship.
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    31 分
  • 90% of Startups FAIL? Reddit’s Brutal Questions Answered

    90% of Startups FAIL? Reddit’s Brutal Questions Answered
    2025/10/01

    If you’ve ever scrolled Reddit for answers about startups or questioned if entrepreneurship is for you, this episode is your sign to dig deeper.
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    47 分
  • Stop Asking for Feedback If You Ignore It

    Stop Asking for Feedback If You Ignore It
    2025/09/23

    👉 What’s a company that handled a mistake so well you became loyal for life? Drop it in the comments.

    Drop a comment: if you never had to work for money, what would you do all day for the next 60 days? How long before it gets stale? Be honest.
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    29 分
  • Ocean 48 Shows Why Hospitality Beats Marketing

    Ocean 48 Shows Why Hospitality Beats Marketing
    2025/09/12

    Connect With Us:

    📩 Business Inquiries and Questions: whocares@clientgiant.com

    🖇️ Website: https://www.clientgiant.com/

    📸 Instagram: https://www.instagram.com/theclientgiant/

    📘 Facebook: https://www.facebook.com/theclientgiant

    💼 LinkedIn: https://www.linkedin.com/company/clientgiant/

    🎧 Listen to Us: 🍎 Apple Podcast: https://podcasts.apple.com/in/podcast/who-cares/id1794419259

    🎤 Spotify: https://open.spotify.com/show/1dWcC5sxH1xRjRNmXEsHph?si=c3c71f2b6c874272

    Check Out Other Videos: https://www.youtube.com/playlist?list=PLBm6kNJefTmvVKfWFmmGDwwaaUqsrlkY2
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    33 分
  • You Have Endless Amounts Of Money... What Do You Do NOW?

    You Have Endless Amounts Of Money... What Do You Do NOW?
    2025/09/04

    We dig into:

    • purpose vs. productivity: are your “interests” secretly utility in disguise?
    • work you’d do for free: speaking, advising founders, making deals—when the driver isn’t dollars.
    • passion projects that create flow: woodworking, wine, art/design, and a wild genealogy case study (printing 400-page family history books).
    • the accumulation trap: why “enough” is a moving target and how to step off the hamster wheel.
    • travel + friendship in the social era: intense, camp-style bonds that used to fade—now they linger in your feed.
    • retirement reality: you don’t need “endless money” to test this—design days you’d love now.
    • the humor & truth of “10 lbs in a 5-lb bag”: busyness, lateness, and why we overcommit by default.

    Takeaway: build a life where your calendar would look the same whether or not you were paid. Identify the few pursuits that reliably put you in deep work/flow—and architect your weeks around them.

    Drop a comment: if you never had to work for money, what would you do all day for the next 60 days? How long before it gets stale?

    Be honest.
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    34 分
  • Why Your Best Salesperson Makes a Terrible Manager

    Why Your Best Salesperson Makes a Terrible Manager
    2025/08/25

    👉 Share your own best and worst management stories in the comments. We’d love to hear what worked, what failed, and how accountability shaped your experience.

    🎧 Like, Subscribe, and Comment if you’ve ever wondered how quickly one decision can rewrite your company’s entire story.

    Connect With Us:

    📩 Business Inquiries and Questions: whocares@clientgiant.com

    🖇️ Website: https://www.clientgiant.com/

    📸 Instagram: https://www.instagram.com/theclientgiant/

    📘 Facebook: https://www.facebook.com/theclientgiant

    💼 LinkedIn: https://www.linkedin.com/company/clientgiant/

    🎧 Listen to Us:

    🍎 Apple Podcast: https://podcasts.apple.com/in/podcast/who-cares/id1794419259

    🎤 Spotify: https://open.spotify.com/show/1dWcC5sxH1xRjRNmXEsHph?si=c3c71f2b6c874272

    Check Out Other Videos: https://www.youtube.com/playlist?list=PLBm6kNJefTmvVKfWFmmGDwwaaUqsrlkY2

    #leadership #management #accountability #empathy #workculture #businessgrowth #entrepreneurship #whocarespodcast #teamwork #businessadvice
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    50 分
  • What's the REAL Reason Big Brands Like Blockbuster and Blackberry Failed?

    What's the REAL Reason Big Brands Like Blockbuster and Blackberry Failed?
    2025/08/18

    Don’t forget to: Subscribe to Client Giant and hit that bell icon to never miss a new episode

    Leave a comment: Have you ever seen a “cool” business collapse because of poor service? Tell us your story below! Share this episode with entrepreneurs, founders, and hospitality pros to spark better conversations about feedback and growth.

    Connect With Us:

    📩 Business Inquiries and Questions: whocares@clientgiant.com

    🖇️ Website: https://www.clientgiant.com/

    📸 Instagram: https://www.instagram.com/theclientgiant/

    📘 Facebook: https://www.facebook.com/theclientgiant

    💼 LinkedIn: https://www.linkedin.com/company/clientgiant/

    🎧 Listen to Us:

    🍎 Apple Podcast: https://podcasts.apple.com/in/podcast/who-cares/id1794419259

    🎤 Spotify: https://open.spotify.com/show/1dWcC5sxH1xRjRNmXEsHph?si=c3c71f2b6c874272

    Check Out Other Videos: https://www.youtube.com/playlist?list=PLBm6kNJefTmvVKfWFmmGDwwaaUqsrlkY2

    #customerfeedback #businessgrowth #hospitalitytips #podcastforentrepreneurs #clientgiant #whocarespodcast
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    39 分