Rachel is always looking for ways to innovate and create change for the better at the Workshop Whisperer. One of the things she's done recently is create a couple of roles within the business that needed to be filled but she didn't want to conform to old titles and the limitations that went with them, so she flipped the script and created new ones.

One of the roles she created has been filled by the exceptionally skilled and talented David Watts. David is the master of People and Projects here at the Workshop Whisperer. Here he and Rachel give great insight into recruitment and also working with people effectively, communication, what works and what doesn't and how best to manage things when they don't work out.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

You can write a glorious job add and have a killer interview process but if the vibe in your shop isn't conducive and attractive to top candidates they won't hire you as their employer plus how your technicians darting out to the front desk could be damaging your bottom line.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Do you feel like you’re always looking over your staff? Stressed that if you turn away for too long it will all go pear shaped? Probably with good reason because you’ve put pout many fires before.

Rach dives into useful strategies that will not only get you off the tools and out of the micromanaging hot seat but to a place where you can work on the business instead of in it. Also learn how to make your staff more independent and able to think confidently for themselves, she shares her strategy around this.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

A successful workshop and also family dynamic is based on clear, honest and effective communication here we dive into that as well as how to master customer service, and strategies for attracting female technicians to the industry. Make your Auto Repair Shop a vibe for both employees and your customers, let Rach show you how!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

You have good margins, you've been doing this a while and doing it well, your team trusts you and your customers love you so what's the only thing standing between you are wild success? It's you. That's right you're the only thing standing in your way so it's time to back yourself fully and completely change the game.

Dean Evans, along with with guest son rising AFL star Logan Evans, delve into the theme of confidence, particularly in the context of sports and business. They explore the importance of self-belief, the role of support systems, and how to regain confidence after setbacks. Logan shares his personal journey in the AFL, highlighting the challenges he faced and the strategies he employed to overcome them. Build your confidence and get your backers on board to change your life today.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Here Rachy offers a plea, please ask for help before it's too late. We can completely turn your business around but the earlier you understand and acknowledge you need help the better the outcome will be for you. There are red flags in business you can see that Rach will point out that show you are operating in conditions that mean you must seek assistance sooner rather than later or you won't have a business to operate. Take control before it's too late! Listen in to find out how you can turn things around in 2026.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Often you’ll hear from Rach extraordinary stories of success but Laura and Bec are here to share their stories with you of growth and complete transformation. Move from struggle to success in business, get your life back and achieve extraordinary financial success. These success stories also show you how they went from struggle and overwhelm to a place where their businesses can manage themselves for a time period while the owners completely clock off! Can you believe that? It’s all true and it’s there for you in 2026. Hear about how it’s possible and what can be achieved with hard work and by following the guidance of people who’ve walked the path before.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Honestly there are so many ways to spend lots of money on marketing in 2025, lots of them will net you no result too so it's a good idea to exercise caution. Rach delves into Meta changes recently and her experience of what works. We also dive into the four-day work week, the importance of empowering teams while overcoming micromanagement tendencies. We talk about the necessity of replacing lost customers, and practical advice for hiring and team management.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.