You walk into the staff room and the conversation stops. Suddenly. Everyone's eyes dart away. Your stomach drops. Are they talking about you? About the business? And how did things get to this point without you noticing?

Anna and Kendall tackle the uncomfortable reality of team drama, gossip, and toxicity in wellness practices. As Anna shares from a particularly difficult period: "Every time I walked into the staff room, it got quiet... And I was internalizing it. Like, they're definitely gossiping about me."

The conversation explores why practice owners are often the last to know when problems are brewing, how to create communication systems that surface issues early, and when drama indicates someone needs to leave the team. Kendall shares a sobering realization: "I thought there was one or two people causing drama... but then I realized it didn't actually start with them. It started with someone in leadership, which is a gigantic problem."

Both hosts address the emotional toll of dealing with team dynamics, with Kendall admitting: "When someone's been talking behind the scenes and making up some story about me and my decisions, I go right back to middle school... it makes me so sad, and it makes me feel really out of control."

The episode balances practical strategies (asking direct questions in check-ins, defining gossip vs. venting) with emotional validation for the isolation leaders often feel when navigating team challenges.

Get all the links, resources and show notes here: https://wellnesscentercreators.com

And for information regarding our upcoming retreat, go to: https://www.wellnesscentercreators.com/retreats

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