Process Mining—a technology and technique that Gartner just called “early mainstream” in one of their last reports.

But many people still don’t know exactly how to approach this thing. They listen to the vendors talking about technical integrations and all the fancy features, which—to be honest—can be pretty overwhelming for someone who is just looking at it.

That is why Roland wrote his second book about “Successful Process Mining Projects,” which will be released in a bit more than a week from now on Sep. 15. It is full of real-life experiences and advice for the newbie who tries to make sense of all the new terms and possibilities.

To introduce you to the content and approach, we recorded an episode talking about the book while J-M tried to be the tough investigative journalist that he wants to become—spoiler alert, there were still some softball questions 😉

In this episode of the podcast, we talk about:

• Roland’s second book, “Successful Process Mining Projects,” is a follow-up to his first, “Successful Architecture Implementation.” It focuses on the measurement and analysis phase of the process and solution lifecycle.
• The book was written to address the need for guidance in process mining, as Roland observed that many large organizations have dabbled in the technology without widespread adoption or success.
• It aims to serve a wider audience, including small and medium-sized enterprises (SMEs), and provides a neutral, experience-based perspective on the topic.
• Roland presents a six-step process for successful process mining projects, which he recommends doing in short, five-week iterations to build momentum and demonstrate value quickly.
• The six steps are: 1) Develop a strategy, 2) Extract data, 3) Create a data model, 4) Create a reference model, 5) Perform the analysis, and 6) Define process improvements.
• The book uses a fictitious case study about a medical device company called “Heartbeat” to demonstrate how to apply these steps in a real-world scenario.
• A key aspect of the process is the “aha moment” when a client sees their discovered process for the first time, which can reveal surprising truths and lead to an emotional reaction.
• Included with the book are free resources, such as all the graphics from the book, a checklist to guide projects, and the data and project files from the case study.
• These freebies are intended to act as an “accelerator” for readers, helping them get started with their projects.

The book will be available on many marketplaces (Amazon, Apple, Google, etc.) but is also available in our webshop at whatsyourbaseline.gumroad.com.

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or signing up for our newsletter and getting informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/.

We are hundreds of years into thinking about how we do work (insert your philosopher of choice here: Smith, Marx, Plato, etc.), but I get the impression that the most common style is “muddling through.”

But why is that? Why has the concept of an Integrated Management System (IMS) not taken hold in many organizations? Is it too complicated? Too much effort? Not worth it?
Even though I doubt that anyone will deny the benefits of an organized, integrated, and streamlined way of producing your product and value for your customers, it requires a certain amount of maturity to stand up an IMS.

Vassiliki built her experience through numerous operational excellence projects that she has led or participated in. Her strongest competencies include identifying opportunities, specifying and managing customized optimization initiatives within large organizations, usually including specialized process analysis to raise BPM awareness, proposing digitization interventions, and applying change scenarios.

She has invested in building her expertise in enterprise architecture methodologies and practices, facilitating process performance-based optimization, optimal systems & data strategy implementation, and compliance with GRC frameworks & practices.

In this episode of the podcast, we talk about:

• Vassiliki's background
• What is an Integrated Management System (IMS)?
• Benefits of an IMS for an organization
• Who needs to be involved?
• IMS in the era of AI
• Key topics of an IMS explored
• Real-world project examples (telco and banking)
• Success factors when implementing and operating an IMS

Vassiliki can be reached via LinkedIn here: https://www.linkedin.com/in/vassilikispentzou1/.

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or signing up for our newsletter and getting informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/.

Having lived in two cultures, it is so interesting to see how people cope with big problems. Climate change and sustainability are some of the biggest issues that we have to deal with in our lifetimes, and I see reactions from denial to aimless “do-gooder” activity.

But how do you improve this situation and solve the problem to get to more sustainable business practices? Well, process management (and especially the flavor of “Green BPM”) to the rescue.

This week we are speaking with Katharina Paulick, who is a creative, engaged, and dynamic professional in life sciences, lab automation, and machine learning. She works in a Green BPM consulting firm and is the right expert for our topic.

Katharina’s objective is to help create a sustainable Industry 4.0, and she stumbled (and then dove deep into) process management a few years ago.

In this episode of the podcast, we talk about:

• Katharina’s background
• The topic of “Green BPM” and why it is important from economical, ecological, etc., up to regulatory requirements
• The dimensions of Green BPM from economical, ecological, etc., up to regulatory requirements
• The limitations of regulatory approvals of processes and how they can limit process execution
• Why is there resistance against green practices?
• Katharina’s approach to process analysis and figuring out the needed changes
• The challenge (and benefits) of working as an external person without the detailed background of the process
• What are the recommendations when you want to implement your sustainable BPM program?

If you’d like to reach out to Katharina, simply connect with her on LinkedIn or on Mastodon (@katharinaxxx@social.tchncs.de)

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or signing up for our newsletter and getting informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/.