Join us on board the good ship SS Tomorrow, as we discuss Conversational AI with Peter Swimm from Toilville. Discover how conversational AI is transforming customer interactions, the ethical considerations involved, and the future of AI in business. Peter shares his expertise on building effective AI solutions that enhance human experience without compromising on ethics. Tune in to explore the balance between technology and humanity in the evolving landscape of AI.

Takeaways

Peter Swimm has over 20 years of experience in tech, focusing on conversational AI.

Toilville helps businesses build effective conversational AI solutions.

Conversational AI aims to improve user experience, moving beyond traditional chatbots.

Ethical AI requires transparency about data sources and biases.

Cultural norms significantly impact AI interactions and understanding.

The future of work will involve collaboration between humans and AI, not replacement.

AI should augment human capabilities, allowing for more efficient workflows.

Data privacy is becoming increasingly important in AI development.

Businesses need to reset their privacy contracts with users.

AI's effectiveness depends on the ethical considerations of its creators.

Keywords

AI, ethics, conversational AI, Toilville, data privacy, future of work, technology, human experience, ethical AI, automation