In this episode of the Voices of Experience podcast, host Amber Washington speaks with Dr. Anthony Watkins, a transplant surgeon at Tampa General Hospital. They discuss the critical role of patient voices in healthcare, the importance of kidney transplants, and the impact of chronic kidney disease. Dr. Watkins shares his journey in transplant surgery, the demographics of patients he serves, and the significance of patient advocacy in the healthcare system. The conversation highlights the need for health literacy and the responsibilities of patients post-transplant, emphasizing the importance of individualized care.

Chapters
00:00 Introduction to Patient-Centered Care
01:19 Meet Dr. Anthony Watkins
03:27 The Importance of Kidney Transplants
06:17 Impactful Patient Stories
08:34 Understanding Patient Demographics
11:41 Advocating for Kidney Health
14:19 Post-Transplant Care and Responsibilities
16:56 The Role of Patient Advocacy
22:04 Conclusion and Future Conversations

🚀 Get involved here: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Takeaways
-The patient's voice is critical in healthcare situations.
-Tampa General Hospital has achieved record transplant volumes.
-Kidney transplants significantly improve patients' quality of life.
-Chronic kidney disease is often caused by high blood pressure and diabetes.
-Health literacy is essential for patients to advocate for themselves.
-Patients must adhere to medication regimens post-transplant.
-Every patient has unique needs that must be addressed.
-Access to quality healthcare is vital for managing chronic diseases.
-Patient stories remind healthcare providers of their impact.
-Building trust between patients and providers is crucial for effective care.

🚀 Get involved here: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

"Health literacy is crucial for patient advocacy." "Every patient is different and has unique needs."

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this episode of the Voices of Experience podcast, host Amber Washington engages with Dr. Asa Oxner and Sandra Genao to discuss the critical role of patient voices in healthcare innovation, particularly through the Think Ambulatory First initiative. They explore how this initiative addresses capacity challenges in hospitals by providing care in ambulatory settings, enhancing patient experiences, and fostering collaboration with the Patient Family Advisory Council (PFAC). The conversation highlights the importance of education, patient advocacy, and the use of simulations to better understand patient journeys and improve healthcare delivery.

Chapters
00:00 The Importance of Patient Voices
02:49 Think Ambulatory First Initiative
05:55 Patient Experience and Feedback
09:09 Education and Team Engagement
12:08 Patient Advocacy and Self-Advocacy
14:48 Collaboration with PFAC
18:03 Simulations and Understanding Patient Journeys
27:05 The Value of Patient Perspectives

🚀 Get involved here: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Takeaways
-The patient voice is essential for effective healthcare innovation.
-Think Ambulatory First addresses hospital capacity challenges.
-Patient feedback is crucial for improving healthcare programs.
-Education for healthcare teams is vital for program success.
-Patients should be empowered to advocate for their own care.
-Collaboration with PFAC enhances program development.
-Simulations help staff understand patient experiences better.
-Realistic patient scenarios improve healthcare delivery.
-Engaging patients in program design leads to better outcomes.
-Continuous communication is key to patient-centered care.

🚀 Get involved here: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

"You are your best advocate." "Having PFAC helps us be realistic."

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this compelling episode of Voices of Experience, host Amber Washington, speaks with Advisor Carlos Brito, a Sergeant with the Hillsborough County Sheriff’s Office, as he shares his real-life trauma story after being struck by a car while on duty.

Carlos opens up about the moment that changed everything, the challenges of recovery, and how this experience shaped his outlook on life, service, and resilience. His story is a powerful reminder of the risks first responders face, and the strength it takes to heal, both physically and mentally.

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac