Eric leads people and operations at Morgan & Mallet International's New York office.

Before joining M&M, he recruited software engineering interns at Google.

In this episode, he sits down with Ben W to explain how AI is actually being used inside M&M's recruitment process, and where humans will always stay in charge.

In this episode:

• Why AI is a tool, not a decision-maker, and why the most important part of matching a candidate to a UHNW household will always require a human recruiter who can read the room.
• How M&M is using AI to help candidates build professional resumes directly through the agency's website, and what that means for the quality of applications clients receive.
• What principals should be asking their agency about AI right now.

Eric also covers how AI is being used to generate legally compliant reference check questions tailored to each job description, why candidates can lie on a resume in ways that AI will never catch, and what the next two to three years of AI in luxury recruitment actually looks like.

Episode link: https://www.householdstaff.agency/podcast/vetting-age-of-ai-principals-hiring

Discover how our custom ATS is revolutionizing luxury staffing in the ATS blog post. For salary benchmarks across every role, download the Household Staff Annual Salary Report 2026, and to browse all the roles Morgan & Mallet recruits for, visit our roles we fill page.

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