Are your Google reviews disappearing — and do you know why?

In this episode of the Dental Marketing Mix, DentalScapes co-founder Dan Brian breaks down one of the most urgent issues affecting dental practices right now. Starting in early 2026, practices across the country began losing reviews overnight — not suspicious one-star reviews, but legitimate five-star reviews they had worked hard to earn. Dan explains what's actually driving the removals, why Google's AI moderation is now retroactively re-evaluating reviews posted years ago, and what patterns are triggering the system without practice owners even realizing it.

He also walks through Google's updated solicitation policies in plain terms — including the surprisingly common practice of review gating, which many front desk workflows and third-party software platforms are still facilitating in violation of the new rules. And he lays out exactly what a compliant, sustainable review program looks like going forward.

If your practice relies on Google reviews for new patient visibility — and it should — this episode will help you understand what's changed, what's at risk, and what to do about it.

Full show notes: https://www.dentalscapes.com/vanishing-act-whats-really-behind-your-dental-practices-disappearing-google-reviews/

Ready to find out if your review strategy holds up? Book a free strategy call with DentalScapes at https://dentalscapes.com/start — we'll take a look at where you stand and what needs to change.