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  • How to Get More 5-Star Reviews for Your Vacation Rental-138

    How to Get More 5-Star Reviews for Your Vacation Rental-138
    2026/09/01
    How to Get More 5-Star Reviews for Your Vacation Rental Your guest loved their stay. They thanked you, said they'd recommend your vacation rental and promised they'd come back. So why didn't they leave a review? Getting more five-star vacation rental reviews isn't necessarily about asking guests more often. It's about creating memorable guest experiences, asking at the right moment and making feedback feel like a natural extension of your hospitality rather than another obligation. In this episode of Vacation Rental Resolutions, Gerry MacPherson explores why perfectly happy guests sometimes disappear without leaving a word—and what vacation rental owners can do about it without chasing, begging or repeatedly reminding them. ⭐ Why This Matters Reviews build confidence. Before travellers book your property, they're looking for reassurance that they're making the right choice. Positive guest reviews can provide that reassurance. But there's an important distinction. Reviews aren't the goal. Creating an experience guests genuinely want to talk about is the goal. When you concentrate on communication, reliability, thoughtful hospitality and a smooth guest journey, reviews become a natural outcome of doing the important things well. 🎙️ In This Episode Gerry explores: Why happy guests sometimes never leave reviewsWhy a missing review doesn't automatically mean something went wrongFour different types of guests and how they approach reviewsWhy emotion motivates people to share experiencesThe difference between asking for reviews and inviting feedbackWhy timing can matter more than repeated remindersHow to create advocates rather than simply collect reviewersThe four-step Guest Advocacy FrameworkHow to remove uncertainty immediately after bookingWhy your property needs to deliver what your listing promisesHow to stay present during a guest's stay without hoveringWhy gratitude should come before your review requestA simple post-checkout habit that helps identify patterns in the guest experienceYou'll also hear the story of a couple who absolutely loved their stay, promised to recommend the property—and never left a review. When they eventually returned, their explanation was remarkably simple: They meant to. Life just got busy. It's a valuable reminder for every vacation rental owner. Guest silence isn't always disappointment. Sometimes it's simply distraction. ⭐ THE GUEST ADVOCACY FRAMEWORK The episode introduces four stages for turning a good stay into genuine guest advocacy: 1. Remove Doubt From the moment guests book, reassure them that they've made the right decision through warm, clear and helpful communication. 2. Deliver What You Promised Make sure reality matches the expectations created by your listing. Great reviews begin when expectations are met. Exceptional experiences happen when those expectations are quietly exceeded. 3. Stay Present Without Hovering Guests shouldn't have to wonder whether you're available—but they shouldn't feel watched either. Appropriate communication creates confidence. 4. Finish With Gratitude Don't suddenly make checkout all about your review score. Thank your guests first. Then invite them to share their experience. The difference may seem small, but it can completely change how your request feels. 💡 ONE SIMPLE HABIT After every checkout, ask yourself: “What did today's guests teach me?” Write down one thing. A question. A compliment. A frustration. Something they particularly enjoyed. Over time, patterns begin to appear. Those patterns can become your roadmap for improving the guest experience. Reviews tell you what happened. Patterns tell you what to improve. 📥 FREE FIVE-STAR REVIEW ACTION PLAN Want to apply this episode to your own property?Download the Five-Star Review Action Plan.Use it to walk through your guest journey, identify unnecessary friction and discover opportunities to create experiences guests naturally want to talk about.Download the Five-Star Review Action Plan: https://vacationrentalresolutions.com/free-resourses 📥 THE 7-DAY VACATION RENTAL JUMPSTARTIf your vacation rental business feels more reactive than organised, start building stronger systems with The 7-Day Vacation Rental Jumpstart.Download it here:https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download 👤 ABOUT GERRY MACPHERSONGerry MacPherson knows hospitality ownership is not always glamorous. Years ago, he helped operate a small hotel in Halifax, Nova Scotia, where he experienced first-hand the pressure, unpredictability and daily chaos that many independent hospitality owners still face today. Since then, Gerry has spent decades working in hospitality, tourism and hotel operations, visiting properties around the world and learning what genuinely makes independent hospitality businesses succeed. Today, through Vacation Rental Resolutions, Gerry helps vacation rental owners create calmer operations, stronger guest ...
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    19 分
  • How to Get More 5-Star Airbnb Reviews (Without Spending More Money)-137

    How to Get More 5-Star Airbnb Reviews (Without Spending More Money)-137
    2026/08/25

    Why Do Some Vacation Rentals Always Earn Five-Star Reviews?

    Why do some vacation rental owners seem to earn glowing five-star reviews time after time, while others struggle to move beyond four stars?

    In this week's episode of the Vacation Rental Resolutions Podcast, you'll discover the simple hospitality principles that consistently create memorable guest experiences and stronger online reviews.

    You'll learn why reviews begin long before checkout, how guests really decide what rating they'll leave, and the practical framework that successful hosts use to create stays guests genuinely want to recommend.

    If you're an Airbnb host, vacation rental owner, short-term rental manager, or planning your first vacation rental, this episode will help you improve guest satisfaction, strengthen your reputation, increase repeat bookings, and build a more profitable business—without spending a fortune on upgrades.

    This is a practical solo episode packed with real-world hospitality advice, simple examples, and actionable ideas you can begin applying immediately.

    In this episode you'll discover:

    • Why guests make review decisions earlier than most hosts realise

    • The Five-Star Review Formula

    • How to remove guest stress before it becomes a complaint

    • The small details guests remember most

    • Why thoughtful hospitality always beats expensive hospitality

    • This week's practical guest experience challenge

    This Week's Free Resource

    📥 The 7-Day Vacation Rental Jumpstart

    https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download

    You'll also find details in the show notes for the Five-Star Review Action Plan and the From Chaos to Control: The 3 Fixes Every Hotel Owner Needs to Boost Bookings and Cut Stress webinar.

    About Gerry MacPherson

    Gerry MacPherson knows hotel ownership is not always glamorous.

    Years ago, he helped operate a small hotel in Halifax, Nova Scotia, where he experienced first-hand the pressure, unpredictability, and daily chaos that many independent hotel owners still face today.

    Since then, Gerry has spent decades working in hospitality, tourism, and hotel operations, visiting properties across the world and learning what truly makes independent hotels succeed.

    Today, through Vacation Rental Resolutions, he helps hotel owners create calmer operations, stronger guest experiences, more direct bookings, and less stress through practical systems and honest hospitality conversations.

    New Episodes Every Week

    Each week we explore practical hospitality topics including:

    • Guest experience

    • Reviews and reputation

    • Direct bookings

    • Pricing and revenue management

    • Vacation rental operations

    • Housekeeping systems

    • Marketing

    • Hospitality leadership

    Make sure you subscribe so you never miss an episode.

    Learn More

    Website

    https://vacationrentalresolutions.com/


    Facebook Community

    https://www.facebook.com/groups/vacationrentalrsolutions


    LinkedIn

    https://www.linkedin.com/in/gerrymacpherson/


    Instagram

    https://www.instagram.com/vacationrentalresolutions

    If you enjoyed this episode, please subscribe, leave a review, and share it with another vacation rental owner. Every review helps more hosts discover practical hospitality advice that makes running a vacation rental easier, more profitable, and much less stressful.

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    26 分
  • Before Guests Trust Your Property, They Need To Trust You-136

    Before Guests Trust Your Property, They Need To Trust You-136
    2026/08/18
    Free Resources Mentioned The 7-Day Vacation Rental Jumpstart A practical guide to improving your vacation rental business one step at a time. https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download Guest Communication Templates Ready-to-use guest messaging templates covering booking, pre-arrival, check-in, during-stay support, checkout, and post-stay follow-up. Find them in the show notes and at: https://vacationrentalresolutions.com/free-resourses Airbnb Guest Communication Tips: How to Build Guest Trust What do guests remember most about how you communicate with them? Great Airbnb guest communication isn't about sending more messages. It's about sending the right message at the right time—so guests feel confident, cared for, and prepared before they ever arrive at your vacation rental. In this episode of Vacation Rental Resolutions, Gerry MacPherson explores how better guest communication can reduce uncertainty, prevent repetitive questions, create smoother check-ins, improve the way problems are handled, and build the trust that contributes to better guest experiences and stronger reviews. WHAT YOU'LL LEARN Guests rarely remember every message a host sends. But they remember whether those conversations made them feel looked after. In this episode, you'll discover: • Why hospitality begins before check-in • How communication builds guest confidence • Why uncertain guests often ask repeated questions • How to anticipate common guest concerns • Why each guest message should have one clear purpose • How the timing of your messages can matter more than their length • Why silence can make a small guest problem feel much bigger • How to create a predictable communication journey • How templates can save time without making your messages feel robotic • Why automation should create more time for genuine hospitality • How to test your arrival instructions from the guest's point of view • The one guest message you can improve this week You'll also hear the story of a host whose simple pre-arrival message removed questions before they were asked—and another host whose quick response to a heating failure helped turn a potential guest experience disaster into an excellent review. The lesson is simple: Problems happen. Silence makes them worse. THIS WEEK'S CORNERSTONE QUESTION What do guests remember most about how we communicate? Not perfect wording. Not long emails. Guests remember whether your communication made them feel cared for. Clear, timely, thoughtful communication can help guests arrive more relaxed, deal with problems more calmly, and leave remembering the hospitality—not the administration behind it. WHO THIS EPISODE IS FOR This episode is for vacation rental owners, Airbnb hosts, short-term rental operators, and independent property owners who want to: • Deliver better guest experiences • Reduce repetitive guest questions • Make arrivals and check-ins easier • Improve Airbnb guest messaging • Handle guest problems more confidently • Create better communication systems • Generate stronger reviews and repeat bookings • Spend less time reacting and more time running their business Whether you're preparing to launch your first vacation rental or already managing an established property, these are practical systems you can adapt to your business. ABOUT GERRY MACPHERSON Gerry MacPherson knows hospitality ownership is not always glamorous. Years ago, he helped operate a small hotel in Halifax, Nova Scotia, where he experienced first-hand the pressure, unpredictability, and daily chaos that many independent hospitality owners still face today. Since then, Gerry has spent decades working in hospitality, tourism, and property operations, visiting properties around the world and learning what truly makes independent hospitality businesses succeed. Today, through Vacation Rental Resolutions, he helps vacation rental owners create calmer operations, stronger guest experiences, more direct bookings, and less stress through practical systems and honest hospitality conversations. Vacation Rental Resolutions releases new episodes weekly, covering vacation rental management, guest experience, operations, marketing, direct bookings, pricing, reviews, systems, and the realities of running a successful short-term rental business. Free Resources Mentioned The 7-Day Vacation Rental Jumpstart A practical guide to improving your vacation rental business one step at a time. https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download Guest Communication Templates Ready-to-use guest messaging templates covering booking, pre-arrival, check-in, during-stay support, checkout, and post-stay follow-up. Find them in the show notes and at: https://vacationrentalresolutions.com/free-resourses JOIN THE VACATION RENTAL RESOLUTIONS COMMUNITY Facebook Group: https://www.facebook.com...
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    21 分
  • What Guests Really Remember About Your Communication (Hint: It Isn't Your Property)-135

    What Guests Really Remember About Your Communication (Hint: It Isn't Your Property)-135
    2026/08/11
    The 7-Day Vacation Rental JumpstartA practical guide to improving your vacation rental business one step at a time.https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-downloadGuest Communication TemplatesReady-to-use guest messaging templates covering booking, pre-arrival, check-in, during-stay support, checkout, and post-stay follow-up.Find them in the show notes and at:https://vacationrentalresolutions.com/free-resoursesAirbnb Guest Communication Tips: 4 Moments That Build Trust What do guests remember most about the way you communicate with them? In this episode of the Vacation Rental Resolutions Podcast, Gerry MacPherson explores why guest communication shapes the guest experience long before check-in and why the right message at the right time can build trust, reduce stress, and support stronger reviews. Guests rarely remember every email or text you send. They remember whether they felt welcomed, informed, and cared for. That’s the real focus of this episode. Why This Episode Matters Vacation rental owners often spend a great deal of time improving furniture, amenities, décor, and pricing. Those things matter. But the guest experience starts before anyone walks through the front door. A slow reply can create doubt. Confusing arrival instructions can create stress. Silence during a problem can damage trust. A warm, well-timed message can do the opposite. This episode shows you how to improve those moments without spending your day glued to your phone. Who This Episode Is For This episode is for: Vacation rental ownersAirbnb and Vrbo hostsShort-term rental operatorsNew hosts preparing for their first guestsExperienced owners who want stronger reviewsHospitality owners who want smoother guest communicationAnyone tired of answering the same guest questions over and overWhat You’ll LearnGerry walks through four moments that have an outsized impact on how guests remember their stay:The first replyThe check-in messageHow you respond when something goes wrongThe goodbye after checkoutYou’ll also learn a simple five-step communication journey for every reservation: Welcome.Prepare.Check in.Stay helpful.Finish well. The episode also covers how to automate routine guest messaging without making your communication sound cold or robotic.The goal is not more communication.It is better communication. About Gerry MacPherson Gerry MacPherson knows hotel ownership is not always glamorous. Years ago, he helped operate a small hotel in Halifax, Nova Scotia, where he experienced first-hand the pressure, unpredictability, and daily chaos that many independent hotel owners still face today. Since then, Gerry has spent decades working in hospitality, tourism, and hotel operations, visiting properties across the world and learning what truly makes independent hotels succeed. Today, through Vacation Rental Resolutions, he helps hotel owners create calmer operations, stronger guest experiences, more direct bookings, and less stress through practical systems and honest hospitality conversations. Free Resources Mentioned The 7-Day Vacation Rental JumpstartA practical guide to improving your vacation rental business one step at a time.https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download Guest Communication TemplatesReady-to-use guest messaging templates covering booking, pre-arrival, check-in, during-stay support, checkout, and post-stay follow-up.Find them in the show notes and at:https://vacationrentalresolutions.com/free-resourses More Practical ToolsExplore Vacation Rental Resolutions for guest-experience resources, templates, toolkits, webinars, and practical operating systems:https://vacationrentalresolutions.com/ New Episodes Every WeekThe Vacation Rental Resolutions Podcast releases new episodes weekly, with practical conversations around:Guest experienceReviews and reputationVacation rental operationsHousekeepingMaintenancePricingMarketingDirect bookingsSystemsProfitabilityMake sure to subscribe so you don’t miss the next episode. Follow Vacation Rental Resolutions Facebook Group:https://www.facebook.com/groups/vacationrentalrsolutions Gerry MacPherson on LinkedIn:https://www.linkedin.com/in/gerrymacpherson/ Instagram:https://www.instagram.com/vacationrentalresolutions Make Sure to SubscribeIf this episode helped, make sure to subscribe to the podcast.Share it with another vacation rental owner who could use the same advice.And if you’ve got a guest communication challenge, send it through. Your questions often inspire future episodes. Podcast KeywordsAirbnb guest communication, vacation rental podcast, Airbnb host podcast, guest communication tips, vacation rental guest experience, Airbnb guest messages, five-star reviews, guest trust, short-term rental management, vacation rental systems, hospitality communication, Airbnb hosting tips, vacation rental owners, guest satisfaction, guest communication templates
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    29 分
  • How to Turn First-Time Guests Into Loyal Guests-134

    How to Turn First-Time Guests Into Loyal Guests-134
    2026/08/04

    How to Turn First-Time Guests Into Loyal Guests

    What if the easiest booking you'll ever get is one you've already earned?

    Many vacation rental owners spend countless hours chasing new bookings while overlooking the guests who already know, trust, and love their property. In this episode of Vacation Rental Resolutions, Gerry MacPherson explains why guest loyalty is one of the most overlooked profit strategies in the vacation rental industry—and how a simple follow-up system can create more repeat bookings, stronger referrals, and less dependence on online travel agencies.

    If you're a vacation rental owner, Airbnb host, holiday cottage owner, or short-term rental operator looking to increase repeat guests, improve guest experience, and build a more profitable hospitality business, this episode is for you.

    During this solo episode you'll discover:

    • Why repeat guests are more valuable than constantly finding new ones

    • The hidden cost of relying on booking platforms for every reservation

    • How memorable hospitality creates loyal guests

    • The simple follow-up habit that many successful hosts use

    • Practical ways to encourage direct bookings and referrals

    Each week, Vacation Rental Resolutions delivers practical hospitality advice, proven systems, and real-world strategies designed to help independent vacation rental owners reduce stress, improve guest satisfaction, increase profitability, and build businesses they genuinely enjoy running.

    About Gerry MacPherson

    Gerry MacPherson knows hotel ownership is not always glamorous.

    Years ago, he helped operate a small hotel in Halifax, Nova Scotia, where he experienced first-hand the pressure, unpredictability, and daily chaos that many independent hotel owners still face today.

    Since then, Gerry has spent decades working in hospitality, tourism, and hotel operations, visiting properties across the world and learning what truly makes independent hotels succeed.

    Today, through Vacation Rental Resolutions, he helps vacation rental owners create calmer operations, stronger guest experiences, more direct bookings, and less stress through practical systems and honest hospitality conversations.

    🎙️ New episodes are released every week.

    Free Resource

    Download The 7-Day Vacation Rental Jumpstart

    https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download


    Explore more practical guides, resources and vacation rental toolkits:

    https://vacationrentalresolutions.com/

    Connect with Gerry

    Facebook Community

    https://www.facebook.com/groups/vacationrentalrsolutions

    LinkedIn

    https://www.linkedin.com/in/gerrymacpherson/

    Instagram

    https://www.instagram.com/vacationrentalresolutions

    Make sure to subscribe so you never miss a weekly episode packed with practical strategies to help you build a calmer, more profitable vacation rental business.

    #VacationRental #VacationRentalBusiness #AirbnbHost #GuestExperience #GuestLoyalty #RepeatBookings #DirectBookings #ShortTermRental #Hospitality #VacationRentalMarketing

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    23 分
  • Creating Remarkable Guest Experiences: The Secret Behind Five-Star Stays That Guests Never Forget-133

    Creating Remarkable Guest Experiences: The Secret Behind Five-Star Stays That Guests Never Forget-133
    2026/07/28

    Download your FREE copy of:

    The 7-Day Vacation Rental Jumpstart

    https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download

    Creating Remarkable Guest Experiences: The Secret Behind Five-Star Stays That Guests Never Forget

    What makes one vacation rental unforgettable while another is forgotten before guests even get home?

    In this week's episode of Vacation Rental Resolutions, you'll discover why remarkable guest experiences—not expensive upgrades—are the real secret to earning five-star reviews, attracting repeat guests, and building a more profitable vacation rental business.

    If you're a vacation rental owner, Airbnb host, holiday cottage owner, or short-term rental operator who wants happier guests without working longer hours, this episode is for you.

    Gerry shares practical hospitality strategies that independent owners can implement immediately, whether you manage one property or twenty. You'll learn how to remove guest frustrations, create memorable moments throughout every stay, and build a guest experience that naturally generates better reviews, stronger loyalty, and more direct bookings.

    In this episode you'll discover:

    • Why guests remember feelings more than furniture

    • The three moments that shape every guest review

    • The Five Pillars of Remarkable Guest Experiences

    • Simple ideas that cost very little but create lasting memories

    • How to audit your complete guest journey

    • Practical actions you can implement this week

    This is a solo episode packed with practical advice, real hospitality experience, and actionable ideas you can immediately apply to your own vacation rental business.

    About Gerry MacPherson

    Gerry MacPherson knows hospitality ownership isn't always glamorous.

    Years ago, he helped operate a small hotel in Halifax, Nova Scotia, where he experienced first-hand the pressure, unpredictability, and daily chaos that many independent accommodation owners still face today.

    Since then, Gerry has spent decades working in hospitality, tourism, and hotel operations, visiting properties around the world and learning what truly makes independent accommodation businesses succeed.

    Today, through Vacation Rental Resolutions, he helps vacation rental owners create calmer operations, stronger guest experiences, more direct bookings, and less stress through practical systems and honest hospitality conversations.

    New Episodes Every Week

    Vacation Rental Resolutions is released weekly, bringing practical advice, proven systems, and real-world hospitality strategies to help independent vacation rental owners grow a more profitable and enjoyable business.

    🎁 Free Resource

    Download your FREE copy of:

    The 7-Day Vacation Rental Jumpstart

    https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download

    Visit Vacation Rental Resolutions

    https://vacationrentalresolutions.com/

    Discover practical guides, toolkits, resources, and training designed specifically for independent vacation rental owners.

    Connect with Gerry

    Facebook Community
    https://www.facebook.com/groups/vacationrentalrsolutions

    LinkedIn
    https://www.linkedin.com/in/gerrymacpherson/

    Instagram
    https://www.instagram.com/vacationrentalresolutions

    Make sure to subscribe

    If you enjoyed today's episode, subscribe to Vacation Rental Resolutions so you never miss a weekly episode packed with practical hospitality advice, vacation rental marketing ideas, guest experience strategies, and proven systems that help you create better stays, stronger reviews, and a more profitable vacation rental business.

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    32 分
  • How to Build Your First Vacation Rental Pricing System in Under an Hour-132

    How to Build Your First Vacation Rental Pricing System in Under an Hour-132
    2026/07/21

    Build Your First Vacation Rental Pricing System in Under an Hour

    What if the biggest problem with your pricing isn't your rates?

    What if it's the fact that you don't have a system?

    In this episode of Vacation Rental Resolutions, Gerry MacPherson shares a simple framework that helps vacation rental owners stop guessing, stop reacting, and start pricing with confidence.

    You'll learn how to create a base rate, build a seasonal pricing structure, add event pricing, and create simple rules that protect your revenue throughout the year.

    If you're tired of staring at your calendar wondering what to charge, this episode is for you.

    Who This Episode Is For

    • Airbnb Hosts
    • Vacation Rental Owners
    • Short-Term Rental Managers
    • Aspiring Hosts
    • Property Investors


    What You'll Learn

    • Vacation rental pricing strategy
    • Revenue management basics
    • Pricing systems that save time
    • Simple occupancy optimisation
    • How to avoid pricing mistakes


    About Gerry MacPherson

    Gerry MacPherson knows hotel ownership is not always glamorous.

    Years ago, he helped operate a small hotel in Halifax, Nova Scotia, where he experienced first-hand the pressure, unpredictability, and daily chaos that many hospitality properties still face today.

    Since then, Gerry has spent decades working in hospitality and tourism, visiting properties across the world and learning what truly makes independent accommodation businesses succeed.

    Today, through Vacation Rental Resolutions, he helps vacation rental owners create calmer operations, stronger guest experiences, more direct bookings, and less stress through practical systems and honest hospitality conversations.

    New episodes released weekly.

    Resources Mentioned

    📘 The 7-Day Vacation Rental Jumpstart

    https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download

    🌐 Vacation Rental Resolutions

    https://vacationrentalresolutions.com/

    Connect

    Facebook Group

    https://www.facebook.com/groups/vacationrentalresolutions

    LinkedIn

    https://www.linkedin.com/in/gerrymacpherson/

    Instagram

    https://www.instagram.com/vacationrentalresolutions/

    Make sure to subscribe so you never miss an episode.
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    11 分
  • How to Understand Vacation Rental Seasonality Without Overcomplicating It-131

    How to Understand Vacation Rental Seasonality Without Overcomplicating It-131
    2026/07/14

    Why Do Vacation Rental Bookings Suddenly Slow Down?

    What if the problem isn't your pricing?

    What if it isn't your listing?

    What if it's simply seasonality?

    In this week's episode of Vacation Rental Resolutions, Gerry MacPherson explains how vacation rental seasonality really works and why understanding demand cycles can remove stress, improve decision-making, and help you stop second-guessing your business.

    If you're a vacation rental owner, Airbnb host, short-term rental operator, or aspiring host who has ever worried about slow bookings, empty nights, or unpredictable occupancy, this episode is for you.

    You'll learn:

    • What seasonality actually means

    • The difference between peak, shoulder, and low seasons

    • Why occupancy can be misleading

    • How to avoid panic pricing

    • A simple framework for making better monthly decisions

    Gerry MacPherson knows hospitality ownership is not always glamorous.

    Years ago, he helped operate a small hotel in Halifax, Nova Scotia, where he experienced first-hand the pressure, unpredictability, and daily chaos that many hospitality properties still face today.

    Since then, Gerry has spent decades working in hospitality and tourism, visiting properties around the world and learning what truly makes independent accommodation businesses succeed.

    Today, through Vacation Rental Resolutions, he helps vacation rental owners create calmer operations, stronger guest experiences, better profitability, and less stress through practical systems and honest hospitality conversations.

    New episodes are released weekly.


    Free Download

    📥 The 7-Day Vacation Rental Jumpstart

    https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download


    Explore More Tools

    🌐 https://vacationrentalresolutions.com/


    Connect

    👥 Facebook Group

    https://www.facebook.com/groups/vacationrentalresolutions


    💼 LinkedIn

    https://www.linkedin.com/in/gerrymacpherson/


    📸 Instagram

    https://www.instagram.com/vacationrentalresolutions/


    Make sure to subscribe so you never miss an episode.

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    13 分