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  • ACT Group CFO Mike Vigario on how sales-finance alignment creates competitive advantage

    ACT Group CFO Mike Vigario on how sales-finance alignment creates competitive advantage
    2025/08/25
    In this VISION by Protiviti podcast, Michael Vigario, Chief Financial Officer for North America at ACT Group in New York and board member for Green Project Technologies, talks with Protiviti’s Heather Hall, Director, Digital-Customer Experience & Digital Transformation Strategy, about how the collaboration between finance and sales, specifically around data, can be a big strategic advantage for companies, including go-to-market strategies, cross-functional collaboration, data-driven success and the continued CFO evolution.
    You can visit Mike Vigario’s LinkedIn page here: www.linkedin.com/in/michael-vigario/
    You can visit Heather Hall’s LinkedIn page here: www.linkedin.com/in/heatherphall/
    To hear more VISION by Protiviti podcasts and view additional content about the customer experience, please visit https://vision.protiviti.com/.
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    14 分
  • Security expert Tom Vartanian: Amid all the chaos, boards should refocus on cyber and AI

    Security expert Tom Vartanian: Amid all the chaos, boards should refocus on cyber and AI
    2025/08/12
    In this VISION by Protiviti podcast, Tom Vartanian, Executive Director of the Financial Technology & Cybersecurity Center, discusses how C-suites and boards can deal with market volatility and economic uncertainty. But, even amid all the economic chaos, Vartanian warns boards and business leaders to keep a keen eye on the biggest issues currently confronting global businesses ─ cybersecurity and AI. “I think we’re at a tipping point with both,” he says. “These are the biggest issues of the day.”
    You can visit Tom Vartanian’s LinkedIn page here: www.linkedin.com/in/thomas-vartanian-159b34176/
    To hear more VISION by Protiviti podcasts and view additional content, please visit https://vision.protiviti.com/.
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    13 分
  • Protiviti-Oxford panel on strategic CX: Optimizing customer experience to drive growth

    Protiviti-Oxford panel on strategic CX: Optimizing customer experience to drive growth
    2025/08/04
    In this VISION by Protiviti podcast, we go behind the numbers of Protiviti-Oxford’s global survey, Executive Outlook on the Customer Experience with Oxford professor and lead author of the report, David Howard. David will walk us though some of the survey’s key findings. We also have a panel discussion with a trio of Protiviti Managing Directors and Digital, Creative and Customer Experience team of Jen Friese, Bryan Comite and Alex Weishaupl. The Protiviti CX team walks us through Strategic CX and offers insights about effectively optimizing the customer experience, as well as how their clients are improving the bottom line through CX.
    You can visit David Howard’s LinkedIn page here: www.linkedin.com/in/davidhowardoxford/
    You can visit Jen Friese’s LinkedIn page here: www.linkedin.com/in/jenniferfriese/
    You can visit Brian Comite’s LinkedIn page here: www.linkedin.com/in/bryan-comite-0333a63a/
    You can visit Alex Weishaupl’s LinkedIn page here: www.linkedin.com/in/alexweishaupl/
    To hear more VISION by Protiviti podcasts and view additional content about the customer experience, please visit https://vision.protiviti.com/.
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    49 分
  • Microsoft’s Carol Hutchinson on how AI-driven personalization will fundamentally reshape the customer experience

    Microsoft’s Carol Hutchinson on how AI-driven personalization will fundamentally reshape the customer experience
    2025/07/14
    In this VISION by Protiviti podcast, Protiviti director Greg Hunter sits down with Carol Phillips Hutchinson, General Manager of Global Advertising at Microsoft, to discuss her more than 30 years at the firm leading a creative team that develops and articulates the overall advertising strategy worldwide, including AI-driven personalization that will completely reshape the overall customer experience. She discusses the evolution of customers at Microsoft, technology and pace of change challenges, balancing brand and product and the next challenge for leaders.
    You can visit Carol Phillips Hutchinson’s LinkedIn page here: www.linkedin.com/in/carol-phillips-hutchinson-8a72674/
    You can visit Greg Hunter’s LinkedIn page here: www.linkedin.com/in/greghunter425/
    To hear more VISION by Protiviti podcasts and view additional content about the customer experience, please visit https://vision.protiviti.com/
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    16 分
  • Global market trends and consumer expectations with The Economist’s Barsali Bhattacharyya

    Global market trends and consumer expectations with The Economist’s Barsali Bhattacharyya
    2025/06/16
    In this VISION by Protiviti podcast, The Economist Intelligence Unit’s Barsali Bhattacharyya, talks global market trends and customer expectations with Protiviti Managing Director Bryan Comite Protiviti Managing Director Bryan Comite, Customer Experience Strategy lead, Protiviti Digital. As CX moves further into digital domains, Bhattacharyya says we may eventually end up through the looking glass where the future reflects the past. “Businesses that are able to merge automation with human overview will be the winners,” she says.
    You can visit Barsali Bhattacharyya’s LinkedIn page here: www.linkedin.com/in/paulcgodfrey/
    You can visit Bryan Comite’s LinkedIn page here: www.linkedin.com/in/steve-wang-28317b4/
    To see more VISION by Protiviti content on the customer experience and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.
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    14 分
  • Samsung Chief Design Officer Mauro Porcini: Human-centricity ignites innovation and purpose

    Samsung Chief Design Officer Mauro Porcini: Human-centricity ignites innovation and purpose
    2025/06/09
    In this VISION by Protiviti podcast, Mauro Porcini, President and Chief Design Officer at Samsung, sits down with Protiviti’s Alex Weishaupl, Managing Director, Digital Experience. Porcini says human centricity is the key to unlocking innovation and purpose, and even though AI will surely disrupt design, and almost certainly will decrease the number of workers, it could be for the best. “Ultimately, AI can do the most human thing of all, give us back the happiness we’ve lost over time,” he says.
    You can visit Mauro Porcini’s LinkedIn page here: www.linkedin.com/in/mauroporcini/
    You can visit Alex Weishaupl’s LinkedIn page here: www.linkedin.com/in/alexweishaupl/
    To see more VISION by Protiviti content on the customer experience and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.
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    25 分
  • Former Procter & Gamble CMO Jim Stengel: Hyperfocus on customers builds trust in tough times

    Former Procter & Gamble CMO Jim Stengel: Hyperfocus on customers builds trust in tough times
    2025/06/02
    In this VISION by Protiviti podcast, Jim Stengel, former Global Marketing Officer at Proctor & Gamble and host of The CMO podcast with Jim Stengel, sat down with Protiviti’s Jen Friese Managing Director and Global Lead of Digital Solutions, to talk about how having a hyperfocus on consumers is the best way to build brand trust and customer loyalty in these tough times. Despite all the current uncertainties, “it’s a great time to be a marketer,” Stengel says.
    You can visit Jim Stengel’s LinkedIn page here: www.linkedin.com/in/jimstengel/
    You can visit Jen Friese’s LinkedIn page here: www.linkedin.com/in/jenniferfriese/
    To see more VISION by Protiviti content on the customer experience and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.
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    21 分
  • BYU professor on keys to sustainability success: Get beyond the eighth-quarter mentality

    BYU professor on keys to sustainability success: Get beyond the eighth-quarter mentality
    2025/04/28
    In this VISION by Protiviti podcast, Protiviti Managing Director Steve Wang sits down with Paul Godfrey, the William and Roceil Low Professor of Business Strategy at the BYU Marriott School of Business. Godfrey’s latest book, Clean: Lessons from Ecolab’s Century of Positive Impact, lays out a path for companies to improve their social, environmental and business performance. Here, Wang and Godfrey discuss the strategy of sustainability, navigating the regulatory field, creating multi-stakeholder value, and why companies should be committed to people, the planet and profit.
    You can visit Paul Godfrey’s LinkedIn page here:
    https://www.linkedin.com/in/paulcgodfrey/
    You can visit Steve Wang’s LinkedIn page here:
    https://www.linkedin.com/in/steve-wang-28317b4/
    To see more VISION by Protiviti content on sustainability and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.
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    15 分