👇 Learn more about HomeFront Brands: https://homefrontbrands.com

📘 Get your FREE copy of Discernment by Jeff Dudan: https://podcast.homefrontbrands.com/en-us/discernment

Why do customers leave—even when you think you're doing everything right? In this episode of Unemployable, Jeff Dudan sits down with bestselling author and customer experience expert Joey Coleman, author of Never Lose a Customer Again and Never Lose an Employee Again. Together they explore why employee experience and customer experience are inseparable, why the sale is only the beginning of the relationship, how trust creates lifelong loyalty, and why the best businesses aren't afraid to let the wrong customers go. Jeff and Joey also dive into leadership, parenting, company culture, onboarding, customer trust, and the surprisingly simple habits that separate remarkable organizations from average ones. Whether you're a franchise owner, entrepreneur, CEO, or business leader, this conversation is packed with practical lessons you can implement immediately.

👇 Learn more about Joey Coleman: https://joeycoleman.com

👇 Learn more about HomeFront Brands: https://homefrontbrands.com

📘 Get your FREE copy of Discernment by Jeff Dudan: https://podcast.homefrontbrands.com/en-us/discernment

#JeffDudan #JoeyColeman #CustomerExperience #Leadership #BusinessGrowth #Entrepreneur #Franchising #EmployeeExperience #CustomerService #UnemployablePodcast

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👇 Learn more about HomeFront Brands: https://homefrontbrands.com

📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment

What separates the greatest franchise builders from everyone else? In this episode of Unemployable, Jeff Dudan sits down with John Hewitt, founder of Jackson Hewitt, Liberty Tax, and Loyalty Brands. Over the course of a remarkable 57-year career, John has helped build more than 10,000 franchise locations, created 1,100 millionaires, and founded multiple billion-dollar franchise systems. Together, they dive into what it takes to build enduring franchise brands, why attitude always beats talent, how to create a culture of loyalty, the biggest mistakes new franchisors make, why most franchise systems fail, and the leadership principles that have fueled decades of success. Whether you're an entrepreneur, franchise owner, CEO, or aspiring business builder, this conversation is packed with timeless lessons on leadership, growth, culture, and creating long-term wealth.

👇 Learn more about Loyalty Brands: https://loyaltybrands.com

🌐 Connect with John Hewitt: https://www.linkedin.com/in/johnhewittloyaltybrands/

👇 Learn more about HomeFront Brands: https://homefrontbrands.com

📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment

🌎 Connect with Jeff Dudan: https://jeffdudan.com

#JeffDudan #JohnHewitt #Franchising #Entrepreneurship #BusinessGrowth #Leadership #BusinessOwner #Franchise #LoyaltyBrands #UnemployablePodcast

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

👇 Learn more about HomeFront Brands: https://homefrontbrands.com

📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment

Every missed phone call is a missed opportunity—but what if your business never missed another one? In this episode of Unemployable, Jeff Dudan sits down with Tyson Chen, MIT graduate and Co-Founder & CEO of Avoca, to explore how AI is transforming the home service industry. Tyson shares how Avoca evolved from restaurant AI to becoming one of the leading voice AI platforms for home service businesses, helping contractors answer every call, recover lost revenue, and scale faster than ever before. They discuss the future of AI, customer experience, robotics, autonomous vehicles, building an AI-native company, and why the businesses that embrace AI today will have an enormous advantage tomorrow. Whether you're a business owner, contractor, entrepreneur, or simply curious about where AI is headed, this conversation offers a fascinating look at what's next.

👇 Learn more about Avoca: https://www.avoca.ai

🌐 Connect with Tyson Chen: https://www.linkedin.com/in/tyson-chen

👇 Learn more about HomeFront Brands: https://homefrontbrands.com

📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment

🌎 Connect with Jeff Dudan: https://jeffdudan.com

#JeffDudan #TysonChen #Avoca #ArtificialIntelligence #VoiceAI #HomeServices #BusinessGrowth #Entrepreneurship #CustomerExperience #UnemployablePodcast

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.