エピソード

  • Julie Busby: Why a Chicago Team Builder Hired a Concierge So Clients Never Feel Handed Off
    2026/10/18

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    Guest Bio: Julie Busby is the founder of Busby Group at Compass in Chicago, a referral-driven team serving buyers, sellers, relocating professionals, and athletes. She built a successful real estate business in San Diego before relocating to Chicago in 2011, where she partnered her way to a number one ranking before launching her own brokerage.

    Episode Summary: Julie Busby traces her path from a one woman San Diego business to a 25 year career leading a high-touch Chicago team built almost entirely on referrals and repeat clients. She explains how a dedicated client concierge, deep vendor relationships, and a collaborative team structure let her deliver white glove service without burning out her brokers or herself.

    What's Covered:

    • Julie describes shadowing a top-ranked San Diego agent early in her career and later offering free help to a top Chicago broker to rebuild her business from scratch after relocating in 2011
    • She explains why she created a dedicated client concierge role to manage vendor relationships, prevent client confusion when multiple team members reach out, and give clients a buffer so agents can set boundaries after hours
    • Julie details how she broke into working with relocating professionals and athletes after a chance listing connection, and why being prepared with building relationships ahead of time matters more than chasing that business reactively
    • She shares that Busby Group runs on roughly 95 percent referrals and repeat clients with zero paid lead generation, relying instead on drip campaigns, client gifting, and staying in touch for years after closing
    • Julie attributes her low team turnover to a collaborative structure where brokers fully back each other up on transactions, allowing team members to take extended vacations without losing commission or client trust
    • She outlines a two-pronged approach to AI, using it internally to streamline systems like Dropbox and offer rough contractor estimates, while also investing in SEO and reviews so clients discover her team through AI-driven searches

    Timestamps:

    01:08 - Julie's early path from selling insurance to real estate in San Diego

    02:41 - Rebuilding her business after moving from San Diego to Chicago

    06:21 - The moment she realized she needed to build a team

    09:12 - Why she created a dedicated client concierge role

    13:47 - Building trust with relocating professionals and athlete clients

    19:18 - Running a 95 percent referral business with no paid leads

    22:28 - The collaborative team structure behind her low agent turnover

    25:55 - How Busby Group is integrating AI while protecting client relationships

    30:04 - Her top tactical advice for agents who want to double their business

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    35 分
  • Jason Farris: How a Fresno Agent Sold a Stuck Listing by Hiring Actors for an Open House
    2026/10/17

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    Guest Bio: Jason Farris is the founder of FresYes, a Fresno, California media brand built around storytelling about local people, food, and lifestyle rather than traditional real estate marketing. He leads FresYes Realty Group with roughly 80 agents under eXp, and serves as the 2026 president of the Fresno Association of Realtors. He also recently acquired the domain Fresno.com, which he is building into a community-wide directory and media platform.

    Episode Summary: Jason Farris explains how he turned a quirky domain name into an 80,000-subscriber newsletter and a real estate business built on community storytelling rather than listings. He walks through the origin of FresYes, the lessons learned from Facebook and Twitter experiments, a jaw-dropping broker's open that used actors and horses to sell a stuck 20-acre property, and why he restructured his brokerage to put more money in his agents' pockets. He closes with blunt advice for agents who want to grow fast: find the inefficient, unscalable actions everyone else avoids.

    What's Covered:

    • How Jason went from running a youth entertainment rental company to land sales with his uncle to founding the hyperlocal brand FresYes.com, named after his old company's YES logo
    • Why the FresYes newsletter hit over 80,000 subscribers with an 83 percent open rate, and the personal unsubscribe outreach and door-hanger campaign that built the list from scratch
    • The story of staging a 20-acre horse property open house with hired actors, catering, and classic cars that sold the home the next day and led to 50 additional condo sales for the same client
    • Why Jason broke up his traditional brokerage of 80 agents and moved everyone to Real Broker, giving agents large raises by cutting commission splits from 65 to 70 thousand dollars down to 12 to 15 thousand
    • The strategic purchase of Fresno.com to build a community-wide directory and real estate search platform now launching, separate from the FresYes brand
    • How Jason uses AI for offer analysis tools, digital staging, and calendar management while insisting the newsletter's opening and closing paragraphs stay 100 percent in his own voice
    • His closing advice that real value lives in the inefficiencies, illustrated by an expired-listing experiment comparing letters, phone calls, and door knocks

    Timestamps:

    00:00:54 - Guest introduction and episode roadmap

    01:27 - Jason's path from youth entertainment business to real estate

    04:10 - Origin of the FresYes name and brand

    07:17 - Building an 80,000-subscriber newsletter from door hangers

    11:08 - Lesson learned losing subscribers to Facebook

    20:00 - The 20-acre property broker's open with hired actors and horses

    27:16 - Restructuring the brokerage and moving agents to Real Broker

    37:01 - Buying Fresno.com and plans for the new platform

    43:06 - How Jason uses AI tools while keeping his voice in the newsletter

    45:20 - Tactical advice on doubling your business through in-person effort

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    52 分
  • Jim Bottrell: The San Diego Team Generating 20 Cash Offers in Under Two Minutes
    2026/10/16

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    Guest Bio: Jim Bottrell is a former Marine Corps major and founder of the Jim Bottrell Real Estate Team at eXp Realty, operating across multiple Southern California markets. He built his business from the ground up after flipping houses through the 2008 crash, eventually becoming a regular television and radio voice on real estate topics in San Diego. His team is known for rigorous agent training standards, statistics-driven listing presentations, and a proprietary cash offer platform.

    Episode Summary: Jim Bottrell traces his path from Marine Corps major and house flipper wiped out by the 2008 crash to building a multi-market real estate team generating roughly two billion dollars in sales. He details the strict standards, data-backed listing presentations, and lead-generation systems that separate his team from typical brokerages, along with his predictions for a coming shakeout in the agent population.

    What's Covered:

    • Jim describes transitioning from flipping houses as a vertically integrated one-man operation into becoming a realtor right as the market crashed, surviving on open houses for years before building a client base.
    • He explains how Marine Corps discipline shaped his leadership style, including a mandatory listing-training process where agents present to him as the seller on camera and must pass before ever doing a live listing presentation.
    • Jim details his team's statistics-driven approach to winning listings, including selling homes for 6.8 percent more money in about half the time with a 92 percent success rate compared to a 63 percent market average, and pulling up competing agents' stats directly in front of sellers.
    • He outlines the team's proprietary cash offer platform that can generate 16 to 20 cash offers on a house in under two minutes, framing it as giving sellers something better than what they currently have rather than something entirely new.
    • Jim predicts that roughly 40 percent of currently active real estate agents will be gone within six to eight months due to a worsening market, with the remaining agents capturing a much larger share of shrinking transaction volume.
    • He discusses how AI is reshaping real estate, from consumers using AI to find agents and expecting consistent messaging across every platform, to clients trusting ChatGPT's inaccurate deal advice over their own agent's guidance.

    Timestamps:

    01:08 - From Marine Corps major to house flipper

    05:06 - Marine leadership versus managing real estate agents

    07:37 - Deciding to grow from solo agent to team owner

    09:46 - Building his own brokerage from a parking lot in 45 minutes

    12:01 - Hitting financial rock bottom before the turnaround

    20:59 - Mandatory on-camera listing training before agents go live

    22:33 - The cash offer platform generating 16 to 20 offers in minutes

    24:28 - Prediction that 40 percent of agents will exit within months

    29:01 - How TV and radio appearances grew through storytelling

    34:02 - How AI is changing lead generation and client trust

    42:00 - The biggest mistake he'd fix: not enforcing standards sooner

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    44 分
  • Edgar Munoz: Scaling a Hampton Roads Brokerage to 450 Agents With Military-Style Onboarding
    2026/10/15

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    Guest Bio: Edgar Munoz is the broker and co-owner of Iron Valley Real Estate Prestige, serving the Virginia Beach and Hampton Roads market. A Navy veteran who relocated to Virginia after eight years of service, he built his real estate career from a solo agent into a team, then into brokerage ownership, helping grow Iron Valley from roughly 100 agents to about 450 and past a billion dollars in annual sales.

    Episode Summary: Edgar Munoz traces his path from Ubering at night to study for his real estate license to co-owning a fast-growing brokerage in Hampton Roads, Virginia. He unpacks the lessons from six unproductive months as a new agent, the creative financing tools that opened up his early business, and the mindset shift required to move from top producer to recruiter and owner. The conversation also covers his low-pressure recruiting approach, military-inspired onboarding philosophy, database accountability, and his view on where AI fits into the future of real estate transactions.

    What's Covered:

    • Edgar describes moving to Virginia after eight years in the Navy, Ubering at night while studying for his real estate license, and going six months without a single sale due to lack of mentorship and training.
    • He explains how joining an experienced team early on taught him creative financing tools like 203K loans and subject-to deals, which let him serve buyers who couldn't qualify through conventional financing alone.
    • Edgar recounts the moment he realized his production was driving another team's marketing success rather than his own, which pushed him to invest in Boomtown leads and build his own team, Realty Fever Group, hiring his first agent from a past client relationship.
    • He discusses the shift required to go from team leader to broker owner, including taking off the sales hat, learning the business side of running a brokerage such as banking, CPAs, and tax obligations, and building ancillary verticals.
    • Edgar details his low-pressure recruiting style, showing up at industry events agents attend and using tools like Corded.io for soft, relationship-based outreach rather than cold calls, plus modeling onboarding after the military's emphasis on a strong first impression.
    • He shares tactical advice for agents wanting to double production, centered on auditing and reactivating their client database, being visible on social media despite self-consciousness, and his broader prediction that AI and salaried industry roles could reshape commission structures within five years.

    Timestamps:

    01:14 - From Navy service to starting a real estate career in Virginia

    02:06 - Six months with zero sales as a brand-new agent

    03:45 - Ten-year growth story: solo agent to 450-agent, billion-dollar brokerage

    05:27 - Learning creative financing and off-market deals from an early team

    07:41 - Realizing his own value and launching Realty Fever Group

    16:03 - Low-pressure recruiting and using Corded.io for soft intros

    19:04 - Military-inspired onboarding and daily coaching for new agents

    27:39 - Edgar's take on AI, salaried agents, and the future of commissions

    30:55 - Tactical advice: database audits and fixing 'orphan clients'

    35:04 - Five-year vision: stepping out of production and into franchising

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    37 分
  • Michael Morris: Building an Inbound Kansas City Business by Refusing to Chase Buyers
    2026/10/15

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    Guest Bio: Michael Morris, known online as Big Mike Sells KC, is an eXp Realty agent focused on the Northland area of Kansas City, including Clay and Platte counties. He built a seven-to-eight-figure solo real estate business after leaving the oil fields, using hyper-local content, AI-driven systems, and a deliberate refusal to chase leads. Morris has also publicly documented losing over 100 pounds, a transformation he credits with reshaping his approach to discipline and business.

    Episode Summary: Michael Morris explains how he built a lazy-by-design, almost entirely inbound real estate business in Kansas City's Northland by producing hyper-local development content instead of typical real estate posts, then automating nearly everything else with AI. He also discusses why he refuses to build a traditional team, how he filters out unserious buyers, and how losing over 100 pounds taught him the same foundational-habit philosophy he now applies to scaling his business.

    What's Covered:

    • Morris describes leaving the oil fields after failing a drug test and eventually joining a faith-driven, non-traditional real estate group that shaped his habits and work ethic.
    • He runs a solo operation doing seven to eight million a year in production by offloading everything except client calls, showings, and listing appointments to assistants, a transaction coordinator, a loan officer, and AI tools.
    • He explains the shift from generic real estate content to hyper-local development and permit-news videos, which outperformed real estate posts by huge margins and turned him into a recognized local figure.
    • He walks through his lead flow, including a 65 percent open rate newsletter called the Northland Update, AI-assisted social engagement built on principles from the book Contagious, and a growing but still unmonetized website audience.
    • He outlines his future growth plan of referring lay-down buyer leads to vetted agents for a 50-50 split and using paid showing assistants instead of ever building a traditional team.
    • He connects his 100-plus pound weight loss to his business philosophy, emphasizing building a sustainable foundation and taking on small, consistent steps rather than overcommitting and burning out, while also sharing his blunt views on AI cold-calling and why real estate agents still beat portals like Zillow and Redfin on service.

    Timestamps:

    00:01:25 - From failing a drug test in the oil fields to finding real estate

    00:05:28 - Inside his solo, assistant and AI-powered business model

    00:07:35 - Why he deliberately limits himself to the Northland market

    00:10:05 - Building a full suite of AI assistants for content and follow-up

    00:14:04 - Why he pivoted from real estate content to local development news

    00:21:40 - Using the Contagious framework to turn followers into word-of-mouth referrals

    00:25:35 - His future plan to refer lay-down buyers to vetted agents for a 50-50 split

    00:35:15 - Breaking down the Northland Update newsletter and its 65 percent open rate

    00:38:09 - How losing over 100 pounds reshaped his approach to discipline and foundations

    00:44:04 - His take on AI cold-calling and why real estate agents still beat portals like Zillow

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    58 分
  • John Armstrong: The ChatGPT Prompt That Got Bloomington Buyers Their $5,000 Back
    2026/10/14

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    Guest Bio: John Armstrong is the designated managing broker and owner of RE/MAX Rising in Bloomington, Illinois, and leader of the Armstrong Burns home selling team. A second-generation realtor since 1996, he has twice served as president of the Mid-Illinois Realtor Association and is a Hall of Fame member and past Realtor of the Year. He also hosts On the House, a weekly Bloomington Normal real estate radio show he has run for 15 years.

    Episode Summary: John Armstrong joins Under Contract to reflect on nearly 30 years in real estate, from payphone showdowns for keys to today's AI-assisted transactions. He shares how he builds and rotates a team of new agents, screens for inner drive, and uses ChatGPT as a daily business partner for training, marketing strategy, and even resolving a disputed home inspection dispute. He closes with a philosophy on karma and professionalism that he believes drives long-term referral business.

    What's Covered:

    • Armstrong traces real estate's evolution from pre-internet days of controlling listing information and driving buyers around to today's bottom-of-funnel buyers who arrive already informed from online listings
    • He describes his team structure as a training ground for brand-new licensees, moving them through stages until they graduate to independent production, while hiring a proven top producer to model best practices for newer agents
    • He explains his interview method for spotting inner drive in potential agents, asking about the first time they made money as kids rather than taking claims of ambition at face value
    • Armstrong details how national headlines miss hyperlocal nuance, citing his market's seller's conditions, five-day average market times during peak season, and a cross-market strategy pairing a seller's market sale with a buyer's market purchase
    • He walks through using ChatGPT to staff internal panels, expand his marketing team into outside client work, and build a timeline of evidence that pressured a seller's agent into admitting undisclosed water damage, recovering a buyer's earnest money
    • He closes on a philosophy of professional conduct and karma in the business, arguing that agents who communicate honestly and protect the deal's integrity earn long-term referrals even decades later

    Timestamps:

    01:33 - Looking back at getting licensed in 1996 and growing up as a realtor's kid

    04:45 - How market strategies flip between buyer's and seller's markets

    06:17 - Structuring a team as a training pipeline for new agents

    14:54 - What separates consistent producers from struggling agents

    19:04 - What's happening locally in Bloomington that national headlines miss

    21:19 - Lessons from 15 years hosting the On the House radio show

    26:01 - Where team business actually comes from at different career stages

    35:02 - Rethinking team culture around diversity rather than similarity

    36:33 - Doing the right thing even when it costs a deal

    43:48 - Using ChatGPT to resolve a disputed water damage transaction

    48:42 - Closing thoughts on karma and professionalism in real estate

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    53 分
  • Britany Boatwright: Training Her Replacement Agents Mid-Chemo to Scale Max House Past $100M
    2026/10/09

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    Guest Bio: Britany Boatwright is the founder and CEO of Max House, a real estate team serving Knoxville and Nashville, Tennessee. She started in real estate in 2017 after leaving a career in insurance and teaching, and by 2025 had grown Max House into a mega team closing more than $100 million in annual sales. Along the way she rebuilt her team nearly from scratch and continued leading through breast cancer treatment.

    Episode Summary: Britany Boatwright walks through how she went from selling life insurance and teaching school to building Max House, a top-producing real estate team in Knoxville and Nashville. She details the systems, leadership structure, and mindset shifts that let her step back from production, including how she trained two agents to run the business while she underwent chemotherapy. The conversation also covers her approach to KPIs, lead management, and the custom AI tools she has built to run her team's operations.

    What's Covered:

    • Describes her path from a depressing after-school teaching job to insurance sales to real estate, and how a mentor's belief in her shaped her confidence
    • Explains the daily discipline behind her first six months in real estate, including a self-imposed rule of 100 cold calls before lunch that led to 36 closed deals
    • Details being diagnosed with breast cancer three weeks before a planned franchise launch and how she trained two agents, including her future top producer, to fully replace her production during chemo
    • Outlines her Max Mental Map framework requiring agents to bring three of their own solutions before calling leadership, reducing dependency on her director of sales
    • Shares the specific numbers she tracks daily, including a self-built AI transaction tracker, a $10 million monthly revenue floor, and conversation and appointment metrics
    • Breaks down her lead sources, her decision to cap agents at two lead pools instead of flooding them with opportunities, and the fast results of a newly hired non-real-estate ISA
    • Describes her in-house AI assistant stack, including an AI version of herself trained on company knowledge, built with tools like Claude, Grok, and Lovable
    • Recounts a visit to fellow team leader Grant Johnson where he and his team called out her tendency to rescue her director of sales instead of letting him lead

    Timestamps:

    00:00:18 - Why this is a special double-referral interview

    00:03:01 - Getting into real estate in 2017 and early mindset

    00:07:58 - The 100-dials-before-lunch discipline behind 36 deals in six months

    00:11:32 - Realizing she wanted to build a business beyond herself

    00:17:50 - Breast cancer diagnosis three weeks before her franchise launch

    00:19:27 - Training two agents to fully replace her production during chemo

    00:22:58 - Introducing the Max Mental Map and solution-oriented culture

    00:24:44 - The daily KPIs and $10 million revenue floor she tracks

    00:29:50 - Capping agents to two lead pools instead of an open buffet

    00:32:28 - New ISA with no real estate background sets 17 appointments in two days

    00:36:10 - Her custom AI assistant stack including Maxine, Bob, and Henry

    00:40:36 - What Grant Johnson's team called out about her leadership habits

    00:43:06 - Closing thoughts on scaling through people and mission over profit

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    46 分
  • Vincent Ku: How His NYC Team Replaced Roleplay Partners With an AI Call Coach
    2026/10/08

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    Guest Bio: Vincent Ku is a second-generation real estate professional with 26 years in the business who took over his parents' Queens brokerage after his father fell ill and grew it into three locations with 350 agents. He now leads The Alliance Team, a 30-agent group covering New York City's five boroughs plus Long Island, operating under the Place platform.

    Episode Summary: Vincent Ku walks through his journey from inheriting a family brokerage to building and eventually stepping away from a 350-agent operation, and now leading a growing team under the Place model. He details how his team generates leads, structures long-term database follow-up, and leans on AI tools, including an AI call coach his agents use to rehearse sales conversations, to run a leaner, more efficient business.

    What's Covered:

    • Vincent describes how his father's illness pulled him into the family brokerage 26 years ago, how he expanded it to three locations and 350 agents over a 14.5 year franchise run, and how he later transitioned into being a team leader under a new brand.
    • He explains his team's current structure under Place, a brand-agnostic operating system used by roughly 500 teams that pools resources to purchase shared technology and data sources like public records, cutting costs and keeping everything on one platform.
    • He outlines how new agents build a starting database of around 200 sphere contacts, aiming to close about four transactions from that pool, while more experienced agents choose their own lead channels like open houses or circle prospecting.
    • Vincent breaks down his follow-up philosophy, insisting on human first contact followed by automated drip campaigns, market reports, and listing alerts, with a goal of touching every database contact at least every six months so no opportunities slip away.
    • He highlights his team's use of an AI call coach with multiple conversation personas for sphere calls, price reductions, and for-sale-by-owner outreach, noting one agent logged 36 hours of practice calls that transformed their business results.
    • He shares his view that AI will keep expanding into tasks like CMAs and contact summaries but that real estate agents will remain essential for the human judgment needed on major financial decisions.

    Timestamps:

    00:00:42 - How Vincent got into real estate as a second-generation broker

    00:02:00 - Current team structure and production numbers

    00:03:34 - Key turning points and Mike Ferry coaching influence

    00:04:02 - Details on the Place partnership and shared technology

    00:07:23 - Advice for rebuilding a business from scratch in a new market

    00:09:11 - The follow-up process and lead cadence over 12 to 18 months

    00:11:43 - Lead generation channels and building a 200-contact sphere

    00:14:56 - Balancing lead generation with client service

    00:16:15 - The AI call coach and the agent who logged 36 hours of practice

    00:19:16 - Magic wand answer: fixing agent mindset

    00:21:20 - How AI is integrated into the business today and where it's headed

    00:27:40 - Where to find Vincent and The Alliance Team

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    29 分