Ever felt that AI experiments seem to start with excitement, then stall when the results don’t quite land?

PMI Senior Consultant Anthony Richardson digs into why that happens, and why the real breakthrough often comes when you stop hunting for the “perfect prompt” and start treating AI like any other improvement experiment.

It’s a conversation that reframes AI work as iterative, scientific and far more familiar to improvement practitioners than they might expect. A small shift in mindset; a big shift in outcomes.


More resources:

• PDSA Your Work, Your Project, Your Programme
• Discover Your AI Readiness Mindset
• The AI Ready Practitioner

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

What if the biggest thing holding you back as a leader is something everyone can see, except you?

Join PMI Partner Consultant Des Kelly as he explores the Johari Window, and how expanding your “open” area changes the way you show up at work. From habits you didn’t realise others notice to the untapped potential sitting in the unknown, this deceptively simple 1950s model still triggers big “aha” moments for today’s improvement practitioners.

Listen now and start developing the kind of self‑awareness that will quietly change how you lead.

More resources:

• Building Trust as a Leader
• Employee Engagement, Starting with Listening
• Psychology Essentials That Leaders Need to Know

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Tired of overloaded functions and fragile strategies that don’t hold up in reality?

Improvement lives where strategy meets process management. When you connect strategic goals to owned value streams and day-to-day process management, you create a pull for change instead of another cycle of overcommitted teams and stalled initiatives.

Join PMI Director Consultant Sean Buckland as he explores the principles behind connecting strategy to process management, using clear explanations, relatable examples, and practical clarity that will help your organisation move from strategy on paper to progress you can see.

More resources:

• Has Strategy Deployment Lost Its Lean?
• Reinvigorate Your Strategy
• Value Stream Mapping – from our Lean Six Sigma Green Belt training

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>