October 31, 2025

In this Halloween-themed episode, Scott, Mark, Ray, and special guest Dr. John Lin explore the “curse” of poor documentation and its real-world consequences, including payer audits, downcoding, and revenue loss. They discuss how vague or incomplete documentation—even when care is appropriate—can lead to denials and clawbacks, especially in today’s AI-assisted claims review environment. The team also covers practical strategies to improve documentation, the risks of overrelying on ambient AI tools, and why every clinician must understand the rules of E/M coding. This episode is packed with actionable insights to help you protect your revenue and stay ahead of payers’ increasingly aggressive tactics.

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