Trust, Presence, and the Leaders We Remember | Al Pilong with Tonya Smith, COO Valley Health
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Trust, Presence, and the Leaders We Remember | Al Pilong with Tonya Smith, COO Valley Health
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Leadership is ultimately about relationships.In this episode of The AP Leadership Podcast, Al Pilong sits down with Dr. Tonya Smith, Chief Operating Officer of Valley Health, for a thoughtful conversation about trust, presence, courage, vulnerability, and the lasting impact leaders have on the people around them.Drawing from decades of leadership experience in healthcare, Tonya shares practical wisdom on:• Building trust through consistency and presence• Why reassurance matters during difficult moments• Lessons learned from both great leaders and poor leadership experiences• Creating psychological safety and accountability on teams• The importance of giving yourself grace as a leader• A powerful personal practice she calls the “gratitude box”One of the most meaningful reminders from this conversation:People may forget what you said or did — but they will remember how you made them feel.Whether you lead a healthcare organization, a business, a team, or a family, this episode offers grounded insight into the kind of leadership people remember long after the meeting is over.#Leadership #HealthcareLeadership #ExecutiveLeadership #Trust #Culture #LeadershipDevelopment #ServantLeadership