Host Dr. Darin Detwiler and returning guest Pedro Ferro discuss trust, technology, and leadership in the food industry. They discuss the importance of innovation, using technology to drive business growth, the need for personalization in the modern era, and the challenges and changes in the food industry landscape, including labor practices and ESG considerations.

• (00:17) - Introduction and Guest Presentation
• (01:42) - Leadership and Technology in Business
• (03:39) - Balancing Innovation and Business Needs
• (06:34) - The Role of Data and Insights in Modern Business
• (13:32) - The Impact of ESG and Labor Issues on the Food Industry
• (16:35) - Conclusion and Future Discussions

Your host Dr. Darin Detwiler interviews Chris Allison, a My Trusted Source advisory board member, about the role of consultants in helping organizations integrate ESG (Environmental, Social, and Governance) practices into their operations. Topics include: choosing the best standards and frameworks, collecting and managing data, using consultants for validation, and how technology companies can align their supply chain management with ESG goals. Transparency, accountability, and continuous improvement are key aspects to building trust in the food industry, or any other.

• (00:17) - Introduction and Guest Welcome
• (00:39) - Role of Consultants in ESG Integration
• (02:29) - Types of Consultants and Their Impact
• (06:57) - The Importance of External Validation
• (08:47) - Challenges in Technology Supply Chains
• (12:22) - The Future of ESG and Continuous Improvement
• (14:05) - Conclusion and Farewell

Jeremy Zenlea is back this week to talk about the role of technology in managing today’s complex global supply chain.

Consumer-facing technologies like restaurant ordering kiosks can give consumers choice and control and deliver up-to-date nutritional information.

Even more important is what technology can do behind the scenes: remote temperature monitoring and other automated systems that can be deployed to quietly keep consumers safe. AI chatbots food industry employees can use to report symptoms that provide real-time guidance to prevent the further spread of disease. These are but a few use cases for advanced technology in food safety, and things are only getting started.

The supply chain will only get more complicated in the future, but according to Zenlea, technology is here to help.

• (00:18) - Introduction and Guest Background
• (01:45) - Use of Technology in Food Safety and Customer Experience
• (04:21) - Leveraging AI for Employee Health Monitoring
• (07:19) - Conclusion and Invitation for Future Discussion