Trapped - They Made Cancelling Impossible and Kept Billing. She Found All the Others. | Served Cold
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For eleven months, the company charged Priya for a service she'd cancelled — the vanished cancel button, the unanswered emails, the endless phone maze, the charges that wouldn't stop. They were certain she'd give up and keep paying. Most people did.
She didn't. She kept every email, screenshotted every attempt — and found the thousands of others caught in the same trap. This episode of Served Cold is the story of a company that made leaving impossible, and the customer who turned their trap into a class action.
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Dramatised stories inspired by real betrayals. A Dark Whisper Studios production
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