Are you running your transportation fleet or is it running you into the ground?

In this episode, Eric Mulvin is joined by David Reinkensmeyer, the CEO of MediRoutes. David shares his "Aha moment" of transitioning from running a Non-Emergency Medical Transportation business to building the software that is now revolutionizing space. They break down the very real ROI of automation, why tech is no longer optional for fleet survival, and the hard truth about work life balance when you are building a new team from scratch. If you are an operator looking to scale or a founder trying to survive the storming phase of your startup, this episode is a masterclass in execution.

Episode Highlights

00:00 Host’s Introduction and Setup

03:22 The Aha Moment. David discusses his transition from being a transportation provider to building MediRoutes after realizing the industry lacked efficient scheduling software.

12:15 The ROI of Automation. How moving away from manual dispatching can save thousands of dollars in payroll and drastically reduce human error.

25:40 Adapt or Die. The upcoming shifts in the NEMT industry and why technology is becoming a strict requirement for survival rather than just a convenience.

36:15 The Sine Wave of Balance. The brutal truth about the forming and storming phases of a business. Why you have to work sunrise to sunset before you ever get to take your foot off the gas.

42:10 Real Culture vs Fake Culture. David shares his philosophy on building a company culture that actually retains employees rather than just putting a ping pong table in the breakroom.

58:30 Unfinished Business. David shares his personal vision for the future of MediRoutes and his goal to continue providing accessibility to those who need it most.

Connect with David Reinkensmeyer

• Email: david@mediroutes.com
• Website: MediRoutes.com

Resources Mentioned

• MediRoutes. The leading scheduling and dispatch software for the NEMT industry.
• MJ Reliables. Leading logistics and consulting experts specializing in NEMT operational efficiency.

Unfinished Business with Eric Mulvin

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