Toyin Ajayi: Building a Multi-Billion Dollar Business That Delivers Healthcare Equity
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Toyin Ajayi: Building a Multi-Billion Dollar Business That Delivers Healthcare Equity
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In this episode, Stan interviews Dr. Toyin Ajayi, a physician, entrepreneur, and co-founder of Cityblock Health. They discuss the challenges of healthcare delivery for underserved populations, building trust, value-based care, entrepreneurship, and lessons in negotiation and persuasion.
00:00 - Introduction: The Art of Selling as a CEO
00:18 - Meet Dr. Toyin Ajayi & Cityblock Health
00:37 - Toyin’s Journey: Gaps in Medicaid Healthcare
01:48 - The Revolving Door of Healthcare
03:13 - Redesigning Care for Real Impact
04:33 - Problems Cityblock Health Solves
06:30 - Burnout & Moral Injury in Healthcare
08:09 - Aligning Incentives: Patients, Providers, Payers
09:02 - How Cityblock’s Model Works
10:00 - Negotiating with Insurers & Enterprise Sales
13:09 - Value-Based Arrangements & Preventative Care
15:40 - Misaligned Incentives in Healthcare
18:46 - The Role of Regulators & CMS
20:05 - Administrative Complexity in US Healthcare
22:05 - Building Trust with Patients
24:05 - Anecdotes: Earning Patient Trust
27:00 - For-Profit with a Mission: Aligning Investors & Impact
29:45 - Current Events: Medicaid Policy & Technology
32:00 - Advice for Entrepreneurs: Negotiation & Listening