エピソード

  • Newell Brands' Customer Experience Center Brings Retail Innovation to Life

    Newell Brands' Customer Experience Center Brings Retail Innovation to Life
    2026/03/02
    In episode 502 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Hayes, chief commercial officer, Americas at Newell Brands, a leading global consumer products company with a large portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid®, and Sharpie®. The discussion begins with Hayes sharing the company's strategic vision behind creating the Customer…
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    25 分
  • Inside Ashley's Plan to Launch AI Home Shopping

    Inside Ashley's Plan to Launch AI Home Shopping
    2026/02/16
    In episode 501 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Nick Lezin, senior vice president of e-commerce and marketing at Ashley, an American home furnishings manufacturer and retailer. Lezin expands on Ashley's strategy for launching a fully transactional shopping experience through artificial intelligence platform Perplexity (1:20), along with the unmet customer needs that its…
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    20 分
  • Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and Stories

    Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and Stories
    2026/02/02
    We’re excited to share a major milestone for Total Retail Talks: the release of our 500th episode! Since launching the podcast in 2015, we’ve spent more than a decade speaking with hundreds of leading retail executives. We've uncovered insights into the strategies shaping the industry. To mark this moment, our 500th episode features curated clips…
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    30 分
  • Marine Layer's Journey From T-Shirt to Trendsetter

    Marine Layer's Journey From T-Shirt to Trendsetter
    2026/01/18
    In episode 499 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Natenshon, founder and CEO of apparel brand Marine Layer. Beginning from his desire to re-create a favorite worn-out college T-shirt to founding a successful brand known for high-quality, custom fabrics, Natenshon breaks down Marine Layer's milestones. From opening its first retail store (2:00)…
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    24 分
  • How Boot Barn is Shaping the Next Chapter of Western Americana Aesthetic

    How Boot Barn is Shaping the Next Chapter of Western Americana Aesthetic
    2026/01/05
    In episode 498 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Isha Nicole, senior vice president of creative and marketing at Boot Barn, America's largest western and workwear retailer. Tune in as Nicole provides an overview of Boot Barn and her role (1:20) as well as discusses the rise and influence of Americana style (2:15)…
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    14 分
  • Primark's U.S. Marketing Head on Brand Building and Store Expansion

    Primark's U.S. Marketing Head on Brand Building and Store Expansion
    2025/12/22
    In episode 497 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rene Federico, head of marketing for the U.S. at Primark, a global  fashion retailer founded and based in Dublin, Ireland. Listen in as Federico discusses Primark's growth in the U.S., focusing on marketing strategies to support this expansion (2:25). She details her role at…
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    28 分
  • Consumer Cellular’s Big Bet: More Stores, Smoother Service, Happier Customers

    Consumer Cellular’s Big Bet: More Stores, Smoother Service, Happier Customers
    2025/12/08
    In episode 496 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ed Evans, CEO of Consumer Cellular, the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50-plus. Listen in as Evans details what's driving Consumer Cellular's brick-and-mortar expansion (1:45), the strategy behind determining new store locations (3:40), and building…
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    23 分
  • How Lowe’s is Reimagining the Digital Customer Journey

    How Lowe’s is Reimagining the Digital Customer Journey
    2025/11/24
    In episode 495 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Joe Cano, senior vice president of digital commerce at Lowe's, a FORTUNE® 100 home improvement company. Cano details the company's approach to personalizing the digital shopping experience for both DIY homeowners and professional contractors (1:45). He explains how Lowe's uses real-time data and artificial…
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    18 分