The latest Today’s Family Lawyer Podcast turns its attention to a role that is often misunderstood and undervalued in the courts system; that of intermediaries.

Intermediaries play an important role in supporting better, and more informed participation in courts.

Rachel Cohen, director at the Intermediary Cooperative and a communication specialist, joins host David Opie to discuss the work of intermediaries in supporting witnesses, parents and participants whose communication needs make the court environment overwhelming

Cohen brings more than a decade’s experience to the role which in her words is “really narrow and very specific… simply to ensure that everybody understands what a person’s communication needs are and how most effectively they can interact with that vulnerable person.”

The discussion highlights a shift in judicial awareness. Neurodivergence, brain injury, developmental language disorder and situational communication difficulties are now better recognised, but assumptions still creep in. Intermediaries are still left out of ground rules hearings, despite this being the very stage where their input can prevent later disruption. “It’s a brilliant time and opportunity to plan… when we’re not invited, we can be kept out of the loop.”

How can the criminal and family courts best work with intermediaries? Early engagement, says Cohen. Late referrals, sometimes just days before a hearing, leave little time to build rapport, assess fluctuating communication needs or simplify documents into accessible formats. The result can be adjournments, inefficiency and avoidable stress for vulnerable court users.

With further insight into vulnerability, neurodivergence and participation measures the podcast reminds family lawyers that participation is not a luxury, but a legal necessity.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.

After a baptism of fire when just 16 days into her new role as CEO of the Chartered Institute of Legal Executives (CILEX) Jennifer Coupland was thrust into one of the biggest crises legal services has faced since the Legal Services Act with the Mazur ruling and subsequent appeal.

In a wide ranging discussion on the Today's Family Lawyer Podcast, Coupland discusses how she handled the immediate aftermath of the decision, the appeal, and how she plans to shape the organisation going forward after plans to bring CILEX under SRA regulation were shelved.

She leads CILEX after a successful period running the Institute for Apprenticeships and Technical Education, transforming the perception of apprenticeships into a respected and sought-after career route. She sees strong parallels with CILEX’s model of “earning while learning,” which she believes is vital for improving diversity and accessibility in the legal profession.

Although CILEX was ultimately successful in its Mazur appeal, the ordeal was a "really, really tough 10 months for some of our members" says Coupland who adds the case exposed outdated aspects of the Legal Services Act 2007 and advocates for a sector-wide review to modernise legislation.

Through the course of the podcast she also highlights the need to improve consumer understanding of legal services, particularly awareness of specialist providers and the importance of quality, regulation, and affordability. Internally, Coupland has navigated challenges around potential regulatory alignment with bodies like the SRA, ultimately pausing plans but maintaining a commitment to reducing duplication and complexity.

Looking ahead, CILEX’s five-year strategy focuses on growth, education, influencing legal reform, and raising the organisation’s profile, with member engagement seen as crucial to its future direction.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.

A quiet revolution is underway in family justice. In this episode of the Today’s Family Lawyer Podcast, James Evans, Head of Strategic Growth at Nova and trustee of the newly launched Separated Parenting Programme Directory, explains why a long‑standing gap in support for separated families has finally been closed.

For years, high‑quality parenting programmes have existed across England and Wales, but parents and practitioners struggled to find them. Provision was patchy. Quality varied. And in an unregulated space, it was difficult to know which programmes genuinely helped families reduce conflict and protect children.

A new Separated Parenting Programme Directory (SPPD) changes that.

Evans sets out how a coalition of leading figures, including Helen Adam, Elizabeth Coe, Beverly Sayers and Denise Ingamells, came together to build the first national, quality‑assured directory of separated parenting programmes. Their goal: to give families clear, trusted routes to early intervention, and to give professionals confidence in what they are signposting.

The directory allows parents and practitioners to search by region, delivery style, cost and programme type. Crucially, every listed programme meets agreed standards developed by experts with decades of experience in mediation, child contact and co‑parenting support.

Evans argues that the timing is critical. With court delays worsening and non‑court dispute resolution becoming central to the Family Procedure Rules, early access to effective parenting programmes can prevent cases escalating into litigation. The evidence, he says, is clear: the earlier parents engage with structured support, the more likely they are to resolve issues without going to court.

But the work isn’t finished. The charity now needs funding, wider awareness, and more programme providers to join the directory. As Evans puts it, launching the platform is only “the first domino”.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.