Silence, vague direction, and “motivational” messages that don’t move anyone can quietly wreck a team’s performance. We sit down with leadership communication trainer and consultant Gary Ross to get brutally practical about what actually works when you need people to understand you and act. Gary argues that communication isn’t a soft skill at all, it’s a business skill, and organizations that treat it that way build more trust, execute faster, and outperform the ones that don’t.

We dig into Gary’s three “number one” rules: know your audience, tell them a story, and remember that everything communicates. You’ll hear a memorable CFO story that shows what happens when you lead with your title instead of curiosity, plus an easy Think Feel Do checklist that helps you create clarity in hallway conversations, staff meetings, and executive presentations. We also unpack storytelling as a workplace tool using a simple four-question structure that turns dry updates into a narrative people can follow, especially during change, transformation, or uncertainty.

Then we get tactical about modern communication problems: email tone, long messages nobody reads, and why the channel you choose matters as much as the words you type. Finally, Gary shares how these principles helped a plant manager eliminate a two-day production delay by informing, motivating, and directing the team more clearly, proof that better communication produces measurable results.

If you want to connect with Gary, find him at insidecoms.com. Subscribe, share this with a colleague who “writes novels in email,” and leave a review so more leaders can build communication that gets work done.

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If people only know you by your job title, you’re leaving trust, connection, and opportunity on the table. We sit down with keynote speaker, author, and podcast host John Garrett to unpack the idea behind “What’s Your And?” and why the most memorable part of you at work is often what you do outside of work. John shares the moment that sparked the movement, when a former colleague remembered him for doing comedy at night not for his Big Four CPA credentials.

From there, we get practical about workplace communication and workplace culture. We talk about how behavioral psychology shapes buying decisions and why trust lets you stand out in a crowded market. John breaks down what healthy vulnerability looks like (without oversharing), how leaders can create genuine human connection inside teams, and why employee retention improves when we treat people as whole humans. We also dig into culture-building mechanics like consistent onboarding, leading indicators for employee experience, and recognition that actually reflects what someone cares about.

We challenge the popular excuse of “change fatigue” and call it what it often is: a leadership and clarity problem. If people believe in the future you’re painting, they’ll walk through hard change with you. We close with actionable ideas around career path conversations, development without ego, work-rest rhythms, and even how “unlimited PTO” fails when no one feels safe to use it.

Subscribe for more conversations on communication skills, share this episode with a leader who needs it, and leave a review so more people can find the show.

You can find all you need about John at his website: https://www.thejohngarrett.com/

YouTube: https://www.youtube.com/channel/UCOJqHEhS1CtX3A4nztIBzdA
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Website : theuncommoncommunicator.com

Confusion on a jobsite rarely starts with a bad intention. It starts with unclear communication, unspoken expectations, and leaders who don’t realize what they’re signaling. I sit down with Amy Powell, founder and CEO of Wellworks, to talk about the people skills that keep construction teams moving, especially when stress is high and timelines are tight.

We dig into lean construction through a communication lens, from visual management boards to the deeper principle that surprised both of us: respect for people. Amy shares how her early “wordiest PowerPoints” failed, why she went back for a master’s in education and human resources, and what adult learning really looks like when you’re teaching crews and project teams who want tools they can use tomorrow. Her “salt the horse” idea is a simple way to build buy-in without forcing anyone to “care.”

From there we get real about emotional intelligence in construction, burnout, negativity, and why “making construction fun again” is not cheesy, it’s strategic. Amy gives one immediate leadership move to improve jobsite communication: specific positive feedback, done sincerely, backed by strong nonverbal communication like tone, posture, and presence. We close with the biggest takeaway of all: invest in self-awareness, because it shapes how you listen, how you lead, and the culture your team feels every day.

If this helped, subscribe so you don’t miss the next conversation, share it with a teammate, and leave a review so more builders and leaders can find the show.

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