Brandon Roy grew up in the collision industry. His grandfather was a blacksmith. His father ran body shops and taught collision repair. By the time Brandon was a teenager, he was already sanding panels and painting vehicles inside the family shop.

What started in a paint booth eventually turned into a career that spans more than two decades across collision repair, estimating, operations, coaching, paid speaking, and national training.

Today, Brandon travels across North America as an instructor with NCM Associates, helping shops develop leaders, improve performance, and build stronger teams in the collision repair industry.

In this episode, we talk about:

👉 What it takes to become a world-class refinish technician

👉 The difference between paint “applicators” and real painters

👉 Why mentorship is the most overlooked advantage in the trades

👉 How leadership and culture shape successful collision centers

👉 Why attitude and problem-solving determine long-term success

If you work in collision repair, mechanical service, or dealership operations, this conversation will challenge how you think about growth in the trades.

🎧 Listen to more episodes of The Wrench Turners Podcast

👉 https://www.youtube.com/@wrenchturners

📌 Like, comment, and subscribe to support the channel

Subscribe for episodes on:

👉 Service advisor training

👉 Technician productivity

👉 Service Leadership

👉 Mechanic Mental Health

👉 Repair order accuracy

👉 Dealership leadership and culture

👉 Fixed Ops coaching and management

👉 Automotive Content Creation

👉 Event Media and Publication

👉 Event Filmography

Listen to The Wrench Turners Podcast:

Spotify:

https://open.spotify.com/show/1ScwRP0DFMtDsp83JxPhPK?si=26aeb4be65da45eb

Instagram:

https://www.instagram.com/mrjoshuataylor/

LinkedIn:

https://www.linkedin.com/in/mrjtaylor/

Find Brandon Roy:

https://www.linkedin.com/in/brandon-roy-697b5356/

Chapters

01:05 Introducing Brandon Roy

02:30 Growing Up in Collision

04:30 What a Refinish Tech Does

07:00 The Truth About Paint

10:30 Painters vs “Applicators”

14:00 Family Influence

18:00 Mentorship Matters

22:00 Commitment vs the Modern Career

26:00 Hiring the Right People

30:00 Becoming a Paid Speaker

33:30 Advice for Technicians

35:30 Final Thoughts