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How to Share Client Wins Without Sounding Like You’re Bragging

If posting testimonials makes you feel like a walking infomercial… you’re not alone.

Most “client win” posts fall flat because they skip the story and jump straight to the ending. You know the ones: “Highly recommend!” “So inspiring!” Cool. But nobody shares praise. They share recognition.

In this episode of The Story Lab, I’m showing you how to turn a testimonial into a story your audience can actually see themselves in, so it lands as relatable (not braggy).

You’ll learn my 6-part framework:
Before, Trigger, Shift, After, Scene, and Cost.

Then you’ll learn how to turn one review into three pieces of content:

1. The Client Story Post
2. The Lesson Post
3. The Behind-the-Scenes Post

Episode Chapters (Timestamps)

00:00 Intro
00:43 Why testimonials feel awkward (and why they usually fall flat)
02:30 The real reason people share content: recognition, not praise
03:25 What most testimonials are missing: movement (before → after)
04:05 The framework: Before, Trigger, Shift, After
05:00 Add the two power-ups: Scene + Cost
06:30 The full 6-part checklist (everything you need, nothing you don’t)
07:10 Real example: breaking down a Google review step-by-step
09:10 Turning the same review into Post #1: The Client Story
11:05 Turning the same review into Post #2: The Lesson
12:55 Turning the same review into Post #3: Behind the Scenes
14:40 Your assignment: turn one testimonial into three posts
15:40 DM prompt: “Make it a story” (send me your review screenshot)
16:15 Outro + leave a review for the show

The Review We Break Down (Real Example)

Annelie Roux (Local Guide • 9 reviews • 19 photos)
⭐⭐⭐⭐⭐

“Having let my Instagram account drift into digital limbo with only an occasional post, declining reach, and loosing followers, I knew I needed to revamp my personal brand before launching my Digital Divas channel on Chatter Social, but I kept putting it off for ‘more important’ things.

Enter: Jonathan Howard’s Signature Style Challenge — the exact kick in the derrière and accountability I knew I needed.

Jonathan’s prompts weren’t just ‘helpful tips.’ They were strategic, creative, and delivered with the kind of clarity that cuts through excuses. The live Zoom sessions and private Facebook group made it feel like a real-time bootcamp — minus the pressure, but with all the fire.

The feedback? Actual guidance, not fluff. I walked away with a sharper voice, a distinctive style, and content I’m proud to post.

If you’ve been circling the drain of ‘I’ll fix my brand soon’… this challenge is for you. For less than a coffee, you’ll get a full-on creative intervention.

What You’ll Learn

• How to share client wins without sounding like you’re bragging
• The 6 ingredients that make testimonials feel like a real story
• How to turn one review into three content posts
• How to write client wins that make people think: “Wait… that’s me.”

Your Quick Assignment

Grab one testimonial and answer:

• Before: Where were they?
• Cost: What was it costing them to stay there?
• Trigger: What made them finally act?
• Shift: What changed during the work?
• After: What’s different now?
• Scene: What moment or feeling makes it real?

Then write:

1. Client story post
2. Lesson post
3. Behind-the-scenes post

One review. Three posts. No

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Why You Don’t Have a Choice Anymore: Adam Torres on Personal Brand | Ep. 16

In this special episode of The Story Lab, Jonathan sits down with Adam Torres, co-founder of Mission Matters Media, to talk about the truth people avoid: opting out of a personal brand is still a personal brand and it’s usually not helping you.

Adam shares how he went from managing nearly $200M in finance to building a media company and completing 6,000+ interviews, and why he used to be totally anti-branding until he saw what works. You’ll learn how to use “pocket stories” to connect with different audiences, why repeating your message is how you become known, and how to tell your story in different lengths, from an 8-second hook to long-form conversations.

If you’ve been stuck in “I don’t want to be cringe online,” this episode is your permission slip to show up in a way that actually fits you.

What we cover

• Why “not having a personal brand” is still a loud message
• Adam’s transition from finance to media and what sparked it
• The cringe factor: why most people avoid personal branding (and how to do it right)
• Authenticity: how to show up without performing for the algorithm
• “Pocket stories”: choosing the right story for the right audience
• Why repeating your story builds trust and authority
• Storytelling at different lengths: 8 seconds, 15 seconds, 1 minute, and beyond
• Adam’s short-form framework: hook fast, move from basic to complex
• How podcasting expands your reach and opens doors you cannot knock on
• Why launching messy beats waiting for perfect

Action Steps

1. Google yourself and audit what shows up (or doesn’t).
2. Build a “story file”: 5 pocket stories you can tell in 8 seconds, 60 seconds, and 5 minutes.
3. Pick one message you want to be known for and repeat it on purpose.
4. If you want to expand your network fast, launch a podcast and invite the people you want to learn from.

Guest + Links

Adam Torres (Co-founder, Mission Matters Media)

• Instagram: @AskAdamTorres
• Resources + agency inf

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Winning Stories Rely On Details: Make Them See It, So They Trust It

Most business owners don’t have a storytelling problem. They have a detail problem. “I used to be shy” is information, but “I hid under a pile of coats at family gatherings so nobody would talk to me” is a scene.

And scenes are what make people listen, trust, and remember you. In this episode of The Story Lab, I break down why details create instant credibility, how to turn summaries into scenes, and a simple 3-question exercise you can use to upgrade any story you tell in your content.

What You’ll Learn

• Why details create trust faster than “expert” statements
• The difference between a summary and a scene (and why most content stays forgettable)
• The 3 types of details that make stories hit:
  • Sensory details (what you saw, smelled, heard, felt)
  • Specific details (what actually happened, not the vague version)
  • Emotional truth (the unpolished thought in the moment)
• Build A Scene in 60 Seconds: A simple exercise to turn any business moment into a story people feel

If your stories aren’t landing, don’t change your whole brand. Change your details.

Try the scene exercise and tell one story as a scene this week.

Want help turning your experiences into stories that connect and convert? You know where I will be!

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AI Made Content Effortless, But Effortless Content Doesn't Get You Seen with Special Guest Wes Towers

AI made content effortless. But effortless content doesn’t get you seen.
Because when everything is easy to publish, it’s also easy to ignore. And the real casualty in the AI age is trust.

In this episode, Jonathan sits down with Wes Towers (Uplift 360) to talk about what actually cuts through the digital haze: a clear point of view, human texture, and storytelling that feels lived-in, not manufactured.

Wes shares a surprisingly powerful exercise that starts with your behind-closed-doors frustrations about your industry and flips them into your strongest differentiator. The stuff you can’t stand becomes the signal that attracts the right people and quietly repels the wrong ones. Which is not a bug, it’s the whole point.

We also unpack why the old funnel is eroding, what Wes calls “search everywhere optimization,” and why your website still matters, just later in the decision journey. If you’re tired of posting into the void and ready to build authority that feels earned, this episode is your playbook.

What You’ll Learn

• Why AI content created a trust drought and what to do about it
• How to uncover your differentiator using “the dark side” of your industry
• Why a grounded contrarian point of view is a visibility cheat code
• What “search everywhere optimization” is and how it works across platforms
• Why people hit your website later now, when they’re closer to buying
• How stories and case studies add weight, warmth, and credibility

Guest Bio
Wes Towers is the founder of Uplift 360. For 20+ years, he’s helped real-world businesses, especially builders and trades, turn websites and SEO into steady, qualified work. No fluff. No jargon. Clear strategy, clean execution, and results you can see on the calendar and in the bank.

Links
Uplift 360: uplift360.com.au

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We break down the transformation story as a simple, powerful arc from sad to happy and explain how to guide clients from point A to point B without leaving them in the dark. We share concrete steps, a social media example, and why you must be the guide, not the hero.

• framing the problem as the audience’s “sad” and the goal as their “happy”
• showing the darkness with empathy, then leading to the light
• mapping a clear, stepwise path from point A to point B
• painting an attainable after-state buyers can believe
• using client stories where we act as the guide
• keeping language simple and outcomes concrete
• reminding listeners the transformation is why people buy

If you haven’t already, please give us a review

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What makes a story unforgettable isn’t a mountain of facts—it’s the feeling those facts ride in on. We break down Kamala Harris’s Diary of a CEO conversation as a living case study for how to craft narrative that people actually remember and repeat. This isn’t political punditry; it’s a toolkit for founders, creators, and leaders who want their message to stick in a noisy world.

We start by tracing how an origin story anchors everything else. Harris ties present-day choices to a childhood steeped in civil rights and community service, giving listeners a durable frame for understanding her values. From there, we examine the role of vulnerability: imposter syndrome, shock on election night, and the unpolished moments that make expertise feel human and believable. You’ll hear how those honest beats aren’t weakness—they’re bridges that carry trust across the gap between speaker and audience.

Then we map the mechanics of narrative tension and stakes. Instead of a flat timeline, Harris moves between hope and fear, control and uncertainty, professionalism and private doubt. That push and pull generates attention and gives outcomes weight. We translate those moves into practical prompts you can use right away: define what’s at risk, name the cost of inaction, and show the before-and-after your audience can feel. Finally, we explore why owning a clear voice—plain language, specific beliefs, and quotable lines—beats trying to please everyone. Clarity drives recall, and recall drives action.

If you’ve been leaning on data alone, this conversation will recalibrate your approach. You’ll walk away knowing how to pair emotion with evidence, connect micro experiences to macro beliefs, and use contrast to hold attention. Subscribe, share this with a friend who’s polishing their founder story, and leave a quick review to tell us which tactic you’re trying first.

Link to Original Diary of A CEO Episode on YouTube: https://youtu.be/D3lhrrXb4WI?si=oj2vDmCw45GOjz0r

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We show how a founder story becomes a trust and referral engine when it centers on one pivotal moment, a clear villain, real stakes, and a hard choice. We share the framework and prompts to help you write a story others can retell and that naturally leads to your offer.

• what a founder story is and is not
• why stories beat resumes for trust and recall
• common mistakes like vague claims and trauma dumping
• naming the villain your audience cares about
• raising stakes that show what is on the line
• making the risky choice that creates tension
• showing the messy middle with proof and lessons
• stating the outcome and mission that drive your work
• using prompts to draft and tighten your story
• tying the story cleanly to your offer

If you haven’t already, write us a review where you listen to your podcast, give us some feedback, and let me know what you need to make your story the one they remember

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When the internet looks flawless, it feels empty.

We open the studio door, let the dog bark, and make a case for why your most memorable work will always be the piece where something real sneaks through. Not chaos, not carelessness, but competence with edges. We break down how a voice crack, a pause, or an awkward laugh becomes a signal of safety that audiences instinctively trust, and why that emotional signal outperforms any perfectly scripted caption or AI-polished reel.

Across the conversation, we unpack the psychology of connection: how imperfection lowers defenses, invites empathy, and turns passive viewers into active fans. We talk through the “voice crack moment” as a turning point in storytelling, the instant your feelings become visible and your message finally lands. Then we contrast that with overproduction: flawless B-roll, sterile captions, and the glossy sameness that makes posts forgettable. The takeaway is simple and bold: people don’t connect with perfection; they want realness.

You’ll leave with practical ways to publish more human work: record once instead of twelve times, outline instead of scripting, keep micro-mistakes that don’t change meaning, and run every post through three checks—does it match what you mean, does it feel like you, and can your audience see you in it.

If you’re ready to trade sterile polish for memorable impact, press play, keep the crack in your voice, and let people meet you. Subscribe, share with a friend who needs this nudge, and leave a review to help others find the show.

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