• How to use AI to Grow Your Business
    2026/04/22

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    AI Fundamentals & Business Reality

    • AI definition clarified
      • Not actually intelligent - simulates human cognition through pattern recognition
      • LLMs predict next best word from preset data; they don’t search internet live
      • Already embedded in daily tools (biometrics, social media)
    • Current AI landscape
      • Perfect storm of hype vs practical application
      • Arms race between platforms (OpenAI, Claude, Copilot, Manus)
      • The market will likely level out in next 12 months
    • Human-AI relationship
      • AI is an enhancement tool, not replacement for humans. However, someone who knows how to use AI could replace you in the future
      • Humans still needed for creative/strategic work. AI + humans is the way forward
      • Humans can delegate predictable, repeatable tasks to AI leaving them to get on with other work

    Strategic Implementation Approach

    • Problem-first methodology essential
      • Stop and identify business problems before selecting tools
      • Build business case with impact assessment
      • Consider affected user base size for maximum ROI
    • Pharmaceutical company case study
      • Initial pilot affected small team
      • Replacement leader identified 10x larger user base opportunity
      • Lesson: Map organizational impact before piloting
    • Risk-value balance
      • AI creates operational efficiencies and value
      • Also exposes new risks (security vulnerabilities, data exposure)
      • Need awareness of risk-value seesaw

    Effective AI Usage Techniques

    • Prompting best practices using GRIP methodology
      1. Goal - Define what you’re trying to achieve
      2. Role - Specify expert persona (Seth Godin, pricing expert, etc.)
      3. Instruction - Provide detailed, specific directions
      4. Product - Define exact output format needed
    • Advanced prompting strategies
      • Assessment mode: Ask AI to critique and improve work
      • Socratic prompting for deeper analysis
      • Challenge AI’s thinking with follow-up questions
    • Context limitations
      • LLMs lack business-specific context
      • Require detailed briefing like new employee
      • Always review and refine outputs

    A big thank you to Ben Raynor of Strategis Sherpas for being on my podcast and for sharing his expertise. Ben’s Services & Contact

    • Diagnostic-first approach for each unique business
    • Typical process: diagnostic → pilot → wider implementation
    • Contact options
      • LinkedIn with direct diary booking
      • Email: ben.raynor@strategicsherpas.com
      • Free initial consultations available at - https://strategicsherpas.com/
    • Ben and his team specialise in identifying 3-5 operational bottlenecks costing time/money/risk

    Ben's Pro

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    35 分
  • If you don't take any risks, thne oyu risk everything...
    2026/04/22

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    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    6 分
  • Why Most Businesses Struggle to Generate Consistent Leads
    2026/04/10

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    Before diving into the six steps, it is worth understanding why so many businesses find lead generation so frustratingly inconsistent. The answer, in most cases, is not a lack of effort — it is a lack of system.

    Research consistently shows that 80% of sales require five or more follow-up contacts to close, yet the majority of businesses give up after one or two attempts. Meanwhile, 80% of businesses fail within their first five years, often not because their product or service is poor, but because they never built a reliable, repeatable engine for attracting and converting new clients.

    The businesses that grow consistently are not necessarily the ones with the biggest budgets or the most sophisticated technology. They are the ones that have installed a structured system and execute it with discipline. As Steve puts it: "Hoping things will get better is not a strategy. Action is the key."

    The six steps below give you that system.

    The Six-Step System to Generate More Leads and Grow Your Business

    Step 1: Overcome Obscurity — Get Your Business Known

    The first and most fundamental challenge for any business is obscurity. If your ideal clients do not know you exist, nothing else matters. The goal of this first step is to generate a consistent, qualified flow of leads through targeted, multi-channel marketing activity.

    This does not mean being everywhere at once. Steve is emphatic on this point: focus on just three channels that work for your specific niche, master them, and only then consider expanding. Trying to maintain a presence across every platform simultaneously leads to diluted effort and mediocre results on all fronts.

    Equally important at this stage is niching down. Specialists consistently command higher prices and attract more targeted leads than generalists. A business that positions itself as a marketing consultant for professional services firms will always outperform one that claims to help "any business" — because the message is sharper, the audience is clearer, and the perceived expertise is higher.

    Step 2: Consistent Communication — Build Your Reputation Through Repetition

    Generating a lead is only the beginning. The second step is about turning that initial contact into a genuine prospect through consistent, structured communication. This is where most businesses fall short — they make contact once or twice, receive no immediate response, and move on.

    The data tells a different story. The most successful businesses maintain long-term nurture sequences that keep them front of mind with prospects over months and years. Steve shares the example of a client who purchased after fifteen years of receiving weekly marketing emails — a sale that would never have happened without that consistent, patient communication strategy.

    The practical implication is straightforward: build an email nurture sequence, commit to a regular communication cadence, and never abandon a prospect simply because the

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    48 分
  • Kow to double your leads in 90 days
    2026/04/01

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    Seminar Overview - Results Mastery

    • “Double your leads and sales in 90 days” seminar delivered by Steve Mills
    • Core premise: all marketing works, but not consistently — the goal is a repeatable, measurable system
    • AI advocacy: most people use less than 10% of their AI tool’s capability
      • Recommendation: pick 1–2 AI tools and go deep; don’t spread your time across many.

    Core Framework — Six Steps of Business Growth

    • Steps 1–3: outbound and awareness
      1. Overcome obscurity — grow your reachable audience
      2. Consistent communication — build know/like/trust over time
      3. Reputation building — referrals, content, social proof
    • Steps 4–6: conversion 4. Two-way communication — prospects start engaging back 5. Turn goodwill into meetings (first date analogy) 6. Convert meetings into sales — and maximise lifetime value
    • Key conversion insight: going from 40% → 60% close rate = 50% business growth
    • Lifetime value and referrals are as important as the initial sale

    Key Marketing Principles Covered

    • Niche targeting outperforms generalist positioning — specialist commands higher fees and trust
    • Focus on top 3 lead generation channels; master before adding more
    • Lead magnets: offer expertise upfront to attract potential clients (this seminar as example)
    • Follow-up is critical: 80% of sales require 5+ follow-ups; most businesses quit too early
    • Speed matters: follow up a lead within 2 minutes if possible
    • Keep-in-touch story: prospect attended a Swindon seminar 15 years ago, received weekly marketing, became a client
    • Measure everything: leads by source, website visits, calls made, meetings booked, conversion rate, avg. sale value, client retention
    • Facebook ads case study: scaled from £300 test → £30k/month spend at 12x ROI (≈£360k/month revenue)

    Next Steps & Offers for Attendees

    • Free one-to-one meeting (valued at £250) — book at results-mastery.com
    • Free video marketing audit of attendee’s website (valued at $197) — email Steve with website link
    • Free marketing assessment tool at results-mastery.com → Free Advice section
    • Recording of this seminar sent to non-live viewers (valued at £47)
    • 90-day plan outline:
      1. Days 1–30: define ideal client, choose top 3 channels, build lead magnet
      2. Days 31–60: launch email sequences, implement conversion call process, set up weekly tracking dashboard
      3. Days 61–90: optimise metrics, cut what isn’t working
    • Platform recommendation: High Level (white-labelled as “Results Mastery Hub”) for email/marketing automation
    • LinkedIn Mastery course available via Mastery University — ~250 short videos covering LinkedIn, Facebook, YouTube, SEO, paid ads, and more
    • Contact: steve@resultsmast

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    48 分
  • Introducing The Kickstart business start-up programme
    2026/03/23

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    You Don't Need More Information - You Need a Startup Business Support Programme.

    You've watched the YouTube videos. You've read the blog posts. You've downloaded the free guides. And yet here you are — still wondering why your marketing isn't generating consistent leads, why your sales feel unpredictable, and why growth feels so painfully slow.

    Meanwhile, your competitors are signing clients, raising prices, and building momentum. The difference isn't talent. It's not luck. It's that they have business growth advice for new entrepreneurs and a system — and you don't.

    The problem? Most business coaching costs £500 to £5,000+ per month. When you're just starting out, that's not an investment — it's a gamble you can't afford.

    That's exactly why I created RESULTS Kickstart.

    After 30 years of coaching thousands of business owners, Steve saw the same pattern: the people who needed coaching most were the ones who could afford it least. So he built a group coaching programme for small business owners that gives startup founders access to the same proven frameworks, live coaching, and accountability that his £497/month clients get — at a price anyone can afford.

    https://results-mastery.com/coaching/kickstart

    Steve

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    3 分
  • Scary, Strange and Sexy
    2026/03/23

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    I just watched a great video about the "three S's": scary, strange, and sexy.

    Imagine you are looking to post something of interest on social media. You have a choice of things you could post, comment about, or ask about.

    Now, imagine you were walking down a street, and when you got to the other end, someone asked you, "Who did you notice when you walked down that street?" You might say, "Well, no one."

    But now reimagine that there was someone on that street who looked scary. For whatever reason they looked scary; would you notice that person?

    What about if there were someone on the street that was a little bit strange? They were strange in the way they dressed or the way they walked (maybe they did a funny walk or were dressed like an orange).

    The third one is sexy. Would you notice someone that is dressed sexy, looks sexy, or is walking sexy (if you can walk sexy, I'm not sure)?

    The answer for all three is probably yes.

    If you translate that to social media. Could you write or say something scary, strange, or sexy? If you did, you are probably more likely to get attention by using the three S's than you are if you just post stuff at random.

    So be scary, strange and sexy on social media, video, podcasts, and e-mail.

    Just a thought I wanted to share. I think it's a great idea.

    Want to know more from me? Go to www.results-mastery.com

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    8 分
  • Why most small businesses are busy, but broke!
    2026/03/16

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    If you are a small business owner, there is a good chance you recognise this feeling: you are working flat out, your diary is full, and yet at the end of the month the bank account tells a very different story. You are busy — but you are still broke. This is one of the most common and most frustrating situations in business, and in this episode of the Results Mastery podcast, Steve Mills explains exactly why it happens and, more importantly, what you can do about it.


    The Root Cause: Two Numbers That Determine Everything

    Despite the many reasons business owners give for their financial struggles, Steve argues that every single one of them comes down to just two things: your costs are too high, or your sales are not high enough. That is it. While reducing costs is always worth exploring — cutting unused software subscriptions, reviewing supplier contracts, tightening overheads — there is a ceiling to how much you can save. You cannot cut your way to prosperity. The real opportunity, and the real leverage, lies in growing your revenue.


    The Three Sales Metrics Every Business Must Track

    After 30 years working with over 10,000 clients — from accountants and lawyers to coaches, consultants, and training companies — Steve has identified three key performance indicators that most small businesses either ignore or measure poorly. Improving each one, even by a small margin, creates what he calls geometric growth: compounding improvements that can deliver 40 to 60 percent business growth or more.


    1. Lead Generation: Know Where Your Leads Are Coming From

    The first metric is deceptively simple: how many leads are you generating, and where are they coming from? Most business owners cannot answer this question with any precision. They know they get some referrals, some repeat business, maybe some networking contacts — but they have no systematic measurement. Without this data, you are flying blind. Tracking your lead sources allows you to double down on what is working and eliminate what is not, immediately improving the efficiency of your marketing spend.


    2. Lead Follow-Up: Stop Leaving Money on the Table

    The second metric is your lead-to-meeting conversion rate — and the single biggest killer of this metric is poor follow-up. Steve describes a scenario that will be painfully familiar to many: a lead comes in, a salesperson makes a couple of calls, and if they cannot get through, the lead quietly dies. No system, no process, no accountability. For businesses investing in paid advertising such as Google Ads, this represents a catastrophic waste of budget. A structured, consistent lead follow-up system — one that does not rely on whoever happens to be available — can dramatically increase the percentage of enquiries that convert into meetings.


    3. Meeting Conversion Rate: Close More of the Meetings You Already Have

    The third metric is your meeting-to-

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    19 分
  • Closing the sale
    2026/03/09

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    “Let me ask you a question.

    How many opportunities are slipping through your fingers right now because you’re not closing the sale effectively?

    In this video, I’ll show you how improving your closing skills can transform your results almost overnight.” the Sale – How to Increase Your Sales by 50% Without Spending a Penny.

    Let me ask you another simple question.

    If you’re currently closing four sales out of every ten opportunities, what would happen if you improved that to six out of ten?

    You haven’t spent another penny on marketing.
    You haven’t generated any extra leads.

    But your sales have just increased by 50%.

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    7 分