『The Social Hotelier』のカバーアート

The Social Hotelier

The Social Hotelier

著者: Sam-Erik Ruttmann
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A podcast that inspires hoteliers to create meaningful and memorable experiences for their customers, in pursuit of their passion.I share my views and experiences relating to hospitality, tech trends and also relating to humanity. I am sitting down with world-class speakers, leading industry suppliers, top performing hoteliers, sharing about their inspiration, lessons they learned and how to make an impact.Sam-Erik Ruttmann 政治・政府 旅行記・解説 社会科学
エピソード
  • The White Space Hotel Brands are missing. TSHS-141
    2025/12/12
    What if a hotel stay could actively improve how guests sleep, move, recover, and live? In this episode of The Social Hotelier, Sam-Erik Ruttmann sits down with Mark Dardan, CEO of Modern Hospitality, to unpack the thinking behind Olympia Resort Abu Dhabi—a new hospitality brand built at the intersection of performance science, wellbeing, and lifestyle design. This conversation goes beyond wellness as an amenity. It explores how post-COVID guest expectations, longevity, and purposeful living are reshaping what hospitality brands must deliver to stay relevant. From high-performance athletes to everyday travelers, Olympia challenges traditional luxury narratives and introduces a repeat-driven, health-focused guest experience model. If you are developing, operating, or investing in future-facing hospitality concepts, this episode offers strategic insight into where guest experience is heading next. Key Takeaways for Hospitality Leaders Guest experience is shifting from indulgence to performance, recovery, and longevity. Post-COVID travelers prioritize health, sleep, and meaningful experiences over material luxury. High-performance hospitality can be designed for both elite athletes and everyday guests. Sleep quality is emerging as a core product, not a background feature Recovery tools used by athletes create value for mainstream leisure travelers Lifestyle-led resorts drive repeat visitation through purpose, not novelty New hotel brands must operate in “white spaces” where legacy luxury brands cannot move fast Future success will be measured by positive impact on guests’ lives, not just satisfaction scores Culture and staff passion are critical to delivering a credible lifestyle brand Hospitality is evolving from a place to stay into a catalyst for personal growth 🎙️Want to be a guest on The Social Hotelier? Send Sam-Erik Ruttmann a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/samerik
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    23 分
  • Hospitality Has Lost Its Imagination! Javier Rodriguez Reveals the Shocking Truth. TSHS-140
    2025/11/30
    Has luxury hospitality design lost its soul? In this explosive episode of The Social Hotelier Podcast, Sam-Erik Ruttmann sits down with Javier Rodriguez, Chief Creative Officer at Experiential Hospitality, to uncover why the industry is stuck chasing Instagram aesthetics instead of creating authentic guest experiences. Javier reveals how regenerative tourism and sustainable hotels can transform the future of luxury hospitality—and why most brands are failing at true hospitality innovation. From hotel architecture that embraces nature to eco-friendly resorts that regenerate ecosystems, this conversation is a blueprint for the future of hospitality. 🔥 What you’ll learn: Why aesthetics aren’t enough—how to design unforgettable hospitality experiences. The real difference between sustainability in hospitality and regeneration. How to future-proof hotel development for a world that changes overnight. Why chasing certifications might distract from real impact. The radical shift from SOPs to SOEs (Standard Operating Experiences).
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    39 分
  • Designing Emotion: The Art of Space – conversation with Maiju Koskela. TSHS-139
    2025/11/24
    In this episode, I speak with Maiju Koskela, interior architect and spatial designer with ⁨@studiopuistoarchitects⁩ Studio Puisto Architect,s about the profound impact of design on human emotions and experiences. We explore how elements like light, shadow, and materials shape the atmosphere of spaces, and how these factors influence human behavior and consciousness. Maiju shares her journey into spatial design, her design philosophy, and the importance of collaboration with architects. The discussion highlights the evolving nature of spatial design and the timeless elements that continue to resonate with human emotions. Here are a few Takeaways from the interesting conversation - Maiju emphasizes the importance of emotional experience in design. - Light, shadow, and materials are key elements in shaping space. - Design should communicate emotions without words. - The interaction of people with space is crucial for its vitality. - Materials can evoke feelings and tell stories in design. - Collaboration with architects is essential for maintaining emotional essence. - Sensory calm in spaces is increasingly important in modern design. - Timeless elements like natural light and organic materials resonate deeply with people. - Designing for emotion involves creating intuitive environments. - Spaces can influence human behavior and consciousness.
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    17 分
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