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  • The Power of Predictability: Consistency is why Patients Return & Refer
    2025/09/16

    Consistency might not be flashy, but it is your secret weapon. In this fiery episode of Scalpel of Truth, Leisa Krauss lays out the unvarnished truth about how inconsistent patient experiences, sloppy brand alignment, and chaotic leadership are silently bleeding your business dry. Plus, she shares a real-life story that’ll change the way you think about quality control—and gives you the five keys to turning your practice into a referral magnet. Want to scale? Start here.

    Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

    Links & Notes

    • ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
    • Check out our MedSpa Workshops and Trainings and schedule a discovery call today
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    12 分
  • The Rep Reality Check: Who's Building You Up and Who's Selling You Out
    2025/09/09

    Your sales reps may feel like friends, but are they really business partners—or just sharks in nice shoes? In this week’s episode, Leisa Krauss slices into the truth about vendor relationships in the MedSpa world. She exposes the gossip, the overselling, the vanishing acts—and shows you exactly how to protect your business while building real partnerships that drive growth.

    Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

    Links & Notes

    • ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
    • Check out our MedSpa Workshops and Trainings and schedule a discovery call today
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    5 分
  • Engagement or Extinction: Social Media in Every Job Description
    2025/09/02

    In this week’s Scalpel of Truth, Lise Krauss tackles the one thing most clinics are still getting wrong in 2025: treating social media like it’s optional.

    From injectors to receptionists, every team member should be driving engagement—and if they’re not, they’re holding your practice back. Leisa lays out why it belongs in contracts, how to make it a KPI, and what it takes to keep patients loyal when your star injector walks out the door.

    Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

    Links & Notes

    • ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
    • Check out our MedSpa Workshops and Trainings and schedule a discovery call today
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    7 分
  • Q4 Domination: How to Close Out Your Year Like a F’n Boss
    2025/08/26

    Q4 is here, and if you’re still “thinking about a plan,” you’re already behind. In this firecracker episode, Leisa the Bitch'n Beautician gives you the unfiltered Q4 strategy your competitors are too scared to implement. From luxe holiday events to high-converting seasonal offers, from team accountability to champagne-fueled VIP nights—this is the revenue roadmap you need to finish the year stronger than ever.

    Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

    Links & Notes

    • ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
    • Check out our MedSpa Workshops and Trainings and schedule a discovery call today
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    8 分
  • When the Shiny New Toys Sink the Ship: Overhead, Overbuying & The Capital Equipment Trap
    2025/08/19

    Is your med spa sinking under the weight of shiny equipment leases? In this episode, Leisa tackles the hidden killer of new practices—overloaded debt—and why too many owners fall into the “three-laser trap” before they’ve booked their first patient. She breaks down the real startup budgets, ROI calculations, and strategies for growing lean so you can scale sustainably without desperation. If you’ve ever been told you have to buy the latest device to compete, this is your wake-up call.

    Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

    Links & Notes

    • ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
    • Check out our MedSpa Workshops and Trainings and schedule a discovery call today
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    8 分
  • From Builder to Bystander: How You Accidentally Turn Your Revenue Generators Into Paycheck Collectors
    2025/08/12

    Losing a top performer doesn’t just hurt your bottom line—it can tank your clinic’s culture. In this episode, Leisa Krauss exposes the surprising ways high achievers can slide into paycheck-collector mode and shares her insider strategies to keep them performing at their best.

    Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

    Links & Notes

    • ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
    • Check out our MedSpa Workshops and Trainings and schedule a discovery call today
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    5 分
  • Loose Lips Lose Licenses: Confidentiality in Medical Aesthetics
    2025/08/05

    This week on Scalpel of Truth, host Leisa Krauss (the bitchin’ beautician herself) slices into one of the most career-defining topics in the medical aesthetics game: patient confidentiality. If you think privacy is just a suggestion, think again—Lise makes it crystal clear why it’s non-negotiable, non-optional, and absolutely critical for everyone in the clinic, from the front desk to the top injector.

    She shares real-world stories—from Stampede parties to accidental overshares at Starbucks—revealing how easily patient privacy can be breached, and exactly how devastating the fallout can be. You’ll get Leisa's signature blend of sharp legal sense, hard-earned street smarts, and salty humor as she breaks down:

    • What really counts as confidential info in a med spa
    • The difference between “being friendly” and “being friends” with clients
    • The exact language you should have in every contract and staff policy
    • Why your job (or your license) could disappear with just one slip
    • How to train, enforce, and culture-proof privacy in your team—no exceptions

    It’s tough love, but it’s what your business needs to thrive. Listen up, bichachos—protecting privacy is the key to building a truly high-end, trustworthy luxury brand.

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    10 分
  • Lies, Lasers, Lip Filler & LinkedIn: The Industry’s Experience Inflation Epidemic
    2025/07/29

    How much “experience” is enough? And how much of what you’re reading on industry bios is… let’s say, creatively calculated? In this episode, Leisa Krauss cuts deep into the trust crisis in med spa marketing and offers a blueprint for rebuilding credibility in a sea of smoke and mirrors. From ethical bio rewrites to red flags when hiring, this one’s for every provider, consultant, and clinic owner trying to stand on truth—not trends. Members get the full episode, complete with word-for-word scripts and vetting checklists.

    Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

    Links & Notes

    • ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
    • Check out our MedSpa Workshops and Trainings and schedule a discovery call today
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    5 分