In episode 10 of The Rise of the COO, we explore what it really takes to be resilient at the top. Our guest, Katie Worgan, Group COO at Legal & General, reflects on how COOs can stay grounded under pressure, set healthy boundaries, and draw strength from the people around them. From building clarity and discipline in overwhelming situations, to sustaining energy and modelling resilience for their teams, Katie shares practical lessons and personal experiences that will resonate with every leader looking to find their inner edge — beyond the boardroom.

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In episode 9, we explore what it really takes to succeed as a COO. From balancing the second-by-second running of the UK’s electricity system to planning the energy system out to 2050, our guest, Kayte O’Neill shares how she sets direction, prioritises what matters, and leads NESO through one of the most complex transitions in the UK.

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In episode 8, Chris Taylor, COO at Baringa, joins host Mansi Patel to explore the COO’s role in steering organisations through crisis and transformation. He shares real-life lessons from IT failures to recovery journeys, highlighting preparation, decisive action, and clear communication as cornerstones of resilient leadership.

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