The Research Industry's Self-Inflicted Wound | Signal & Noise Ep 36
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In this episode, Brian and Andrew sit down with Dan Entrup, co-founder of AggKnowledge, to talk about one of the most overlooked drivers of the data quality crisis: the respondent experience nobody is actually fixing.
Dan tracked every research outreach he received over 15 months and turned it into a SampleCon presentation. The numbers were brutal. 137 times asked his age. 57 dental requests sent to someone who has never been a dentist. An inbox so flooded with irrelevant surveys that even a motivated expert panelist nearly quit. His point is sharp: bad targeting is not just inefficient, it is actively killing the panels we depend on.
The conversation gets into what AggKnowledge is building to solve it upstream, why free-text profiling and stale data are quietly sabotaging research operations at scale, and why identity verification and workplace verification are not the same thing. There is also a candid take on the M&A and funding landscape, who is well-positioned, where the yellow flags are, and why human knowledge only gets more valuable as AI takes over everything else.
Key Takeaways:
Why bad targeting is a fraud accelerant, not just a waste of budget
What 15 months of tracking his own respondent experience revealed about how broken outreach really is
Why the gap between identity verification and workplace verification is where embellishment hides
How upstream profiling data can reduce fraud before a screener is ever sent
Why companies beating on revenue are still seeing their stock drop, and what that signals for the research industry M&A
If you loved the episode, have comments, or want to appear on the show, connect with us down below!
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Connect with Dan Entrup:
- AggKnowledge
- It's Pronounced Data (Newsletter)